'Customer dissatisfaction' presentation slideshows

Usability Findings: GUI Toolkit Recommendations

Usability Findings: GUI Toolkit Recommendations. October 7 th , 2009. Presentation Overview . Study Overview Usability Test Methods Participant Tasks Executive Summary Priority Scale Findings/Recommendations Next Steps. GUI Toolkit Usability Test : Study Overview.

655 views • 50 slides

Conciseness: Methods of Eliminating Wordiness

Brought to you by the Purdue University Online Writing Lab . Conciseness: Methods of Eliminating Wordiness. What is Wordiness?. Wordiness is when you use more words then are necessary to get your point across. Why Should You Avoid Wordiness?.

1.82k views • 43 slides

675 views • 36 slides

Integrated Health System Planning

Integrated Health System Planning. An exclusive Executive Circle Briefing. Agenda . Overview of BC Healthcare Regionalization Vancouver Coastal Health Transformation Where we have come from Where we are going Success Factors Challenges Health Authority Collaboration Projects

705 views • 29 slides

456 views • 24 slides

Problem Definition Techniques

Problem Definition Techniques. 4. K-T Problem Analysis. Critical Thinking . Problem Definition Techniques. 3. Statement Restatement. 2. Present / Desired State Duncker Diagram. Problem Definition Techniques. Problem Definition Techniques. 2.

1.19k views • 21 slides

Presented By:

UNTIRTA ENGGINEERING FACULTY. CILEGON. Taguchi. Presented By:. ADE SAFTIAN AL BANTANI 3333081545. Industrial Enggineering. Abstraction. Optimisation of manufacturing processes is typically performed utilising mathematical process

331 views • 20 slides

Attrition Measurement Update Year End 2010 DevelopING Meaningful Trends

Attrition Measurement Update Year End 2010 DevelopING Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860-395-0548 fax: 860-388-5300. Defining Attrition. Gross Attrition

268 views • 19 slides

Customer care

451 views • 19 slides

Attrition Measurement Update Year End 2008: Continuing to Develop Meaningful Trends

Attrition Measurement Update Year End 2008: Continuing to Develop Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860-395-0548 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

383 views • 17 slides

Attrition Measurement Update Year End 2007: Continuing to Develop Meaningful Trends

Attrition Measurement Update Year End 2007: Continuing to Develop Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860-395-0548 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

320 views • 17 slides

Attrition Measurement Update Year End 2008: Continuing to Develop Meaningful Trends

Attrition Measurement Update Year End 2008: Continuing to Develop Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860-395-0548 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

244 views • 17 slides

Attrition Measurement Update Year End 2007: Continuing to Develop Meaningful Trends

Attrition Measurement Update Year End 2007: Continuing to Develop Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860-395-0548 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

219 views • 17 slides

Attrition Measurement Update Year End 2005: Developing Meaningful Trends

Attrition Measurement Update Year End 2005: Developing Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860.664.4101 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

274 views • 17 slides

Attrition Measurement Update Year End 2005: Developing Meaningful Trends

Attrition Measurement Update Year End 2005: Developing Meaningful Trends. Prepared By: TRG Associates, Inc. ph: 860.664.4101 fax: 860-388-5300 www.trgassociates.com. Gross Attrition

244 views • 17 slides

Customer Equity Maximization: An e-Commerce Approach

Customer Equity Maximization: An e-Commerce Approach. What are the questions?. Cingular Wireless loses about 15% postpaid customers each month, accounting for billions of revenue. Why would the customers leave? How to identify and prioritize the sources of customer dissatisfaction?

334 views • 14 slides

Background

248 views • 11 slides

QAS & Harcourt Education

QAS & Harcourt Education. Ian Cavey E-Learning & Online Manager. Who are we?. Member of the Reed Elsevier group of companies Leading school and FE publisher, with operations in U.K, Australia, New Zealand and South Africa Brands include Heinemann, Rigby, Ginn, Payne Gallway.

206 views • 11 slides

Background

192 views • 11 slides

Spam: Email Gone Wild!

Spam: Email Gone Wild!. Phil Weintraut Product Manager, Cox High Speed Internet September 23, 2004. Overview. Cox Communications What is SPAM? How does it affect Cox and our customers? What is Cox doing as an ISP? What are the results? Questions. About Cox Communications.

258 views • 9 slides