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5 Shocking Facts Not Everyone Knows About Customer Retention

Businesses often blow hot and cold when it comes to offering loyalty programmes in order for their customers to retain. Fortunately, looking at the importance of customer engagement these days, most businesses are feeling highly disposed to use the perks of customer retention solutions. Having said that, there are many things that companies still do not know about retaining customers. Here are some shocking facts about customer retention that you should keep up on.

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