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I Care Contact Center Solution Example Scenario: Inbound Call

Who is the best-qualified resource from companies point of view? Who contacts? Service required? Customer Value? Open tasks? Last contacts? I Care Contact Center Solution Example Scenario: Inbound Call TK ICare Contact Center PSTN Phone T1 / E1 Media Routing Server (VCE)

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E1 ip ip ip - PowerPoint PPT Presentation

I Care Contact Center Solution Example Scenario: Inbound Call