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Federated approach - PowerPoint PPT Presentation

ICT Strategy

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Client Service , IT(IL) Best Practices & Request Tracker on a Federated IT campus click

Client Service , IT(IL) Best Practices & Request Tracker on a Federated IT campus click. Peggy Day, Manager Service Desks pday@uwaterloo.ca Lisa Tomalty, Manager Customer Relations and Support ltomalty@uwaterloo.ca. Agenda. Overview IT B est P ractices (ITBP) Project Goals

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360 views • 25 slides

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Federated approach - PowerPoint PPT Presentation

ICT Strategy

Client Service , IT(IL) Best Practices &amp; Request Tracker on a Federated IT campus click

Client Service , IT(IL) Best Practices & Request Tracker on a Federated IT campus click