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Horrible customer service - PowerPoint PPT Presentation

Services and Non-profit Marketing

Services and Non-profit Marketing. Chapter 12. Services Defined. A service is the .............of applying human or mechanical efforts to ................. A service involves a .........., ............or ...........that can not be physically possessed. Services Defined.

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Services and Non-profit Marketing

Services and Non-profit Marketing. Chapter 11. Services contribute to our economy- GREATLY. Percent of U.S. Labor Force by Industry. 80. 70. 60. 50. Percent of U.S. Labor Force. 40. 30. 20. 10. 0. Services Manufacturing Mining & Agriculture. 1929. 1948. 1969. 1977. 1984.

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Horrible customer service - PowerPoint PPT Presentation

Services and Non-profit Marketing

Services and Non-profit Marketing