'Labour process theory' presentation slideshows

CONFLICT AND NEGOTIATION

Chapter 9. CONFLICT AND NEGOTIATION. CONFLICT. A natural occurrence in social situations Broadly it refers to circumstances in which the interests of different parties are not aligned- which can lead to open hostilities

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CONFLICT AND ORGANIZATIONAL POLITICS

Lecture 18. CONFLICT AND ORGANIZATIONAL POLITICS. Sources of organizational conflict. Sources of organizational conflict. Intrapersonal Interpersonal Whetten and Cameron (1991) - four sources of interpersonal conflict : Personal difference Role incompatibility Information deficiency

198 views • 17 slides

Call Centre Work -Topics

405 views • 15 slides