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Mrs harris10 king streetnone - PowerPoint PPT Presentation

Customer Service Peer Review : How it can help and improve your customer service.

Customer Service Peer Review : How it can help and improve your customer service. 7 th June, 2006 Siobhan Coughlan Principal Consultant, IDeA. The Background. Customer Service Background. Front line services, organised departmentally for specific service areas Multiple contact points

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Mrs harris10 king streetnone - PowerPoint PPT Presentation

Customer Service Peer Review : How it can help and improve your customer service.