100+ Outbound dialling PowerPoint (PPT) Presentations, Outbound dialling PPTs

Outbound dialling - PowerPoint PPT Presentation

ITAC CIO ROUNDTABLE Jim Hamilton CIO, Central Agencies I&IT Cluster November 15, 2011

481 views • 10 slides

Raising the status of outbound dialling in contact centres - a two-point plan from Puzzel

Outbound dialling sometimes has a dubious reputation but used properly, is a powerful outreach tool. The trick is to embed it firmly into agent culture and the customer journey - Christian Thorsrud at Puzzel explores the options

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38 views • 3 slides

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'Outbound dialling' presentation slideshows

Outbound dialling - PowerPoint PPT Presentation

ITAC CIO ROUNDTABLE Jim Hamilton CIO, Central Agencies I&amp;IT Cluster November 15, 2011

Raising the status of outbound dialling in contact centres - a two-point plan from Puzzel

ITAC CIO ROUNDTABLE Jim Hamilton CIO, Central Agencies I&IT Cluster November 15, 2011