100+ Telephone customer PowerPoint (PPT) Presentations, Telephone customer PPTs

Telephone customer - PowerPoint PPT Presentation

Customer-Defined Service Standards

Factors Necessary for Appropriate Service Standards Types of Customer-Defined Service Standards Development of Customer-Defined Service Standards. Chapter 10. Customer-Defined Service Standards. Service Standards. Standards are based on the most important customer

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373 views • 12 slides

Sports and Entertainment Marketing 1

Sports and Entertainment Marketing 1. Objective 1.05. When a telephone customer's order includes detailed information concerning the order, the salesperson should: A. refer the customer to the manager. B. remember what the customer is saying. C. write down the information.

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512 views • 9 slides

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Telephone customer - PowerPoint PPT Presentation

Customer-Defined Service Standards

Sports and Entertainment Marketing 1