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Term capability over - PowerPoint PPT Presentation

The Quality Improvement Model

The Quality Improvement Model. Define Process. Select Measures. Collect & Interpret Data. Is Process Capable?. Is Process Stable ?. Investigate & Fix Special Causes. No. Purpose: Determine the adequacy of the process with respect to customer /management needs. Yes. Is Process Capable ?.

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Term capability over - PowerPoint PPT Presentation

The Quality Improvement Model