'Virtual reference services' presentation slideshows

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817 views • 68 slides

Virtual Reference Services

Virtual Reference Services. Stephen D. Coffman, Vice President Public Library Operations/East Library Systems and Services, LLC. ARL Reference Statistics Reference Meets the Web. DOWN ?42.1% 1997-2003. Commercial Reference Services The Other Threat From the Web.

934 views • 60 slides

Virtual Reference Services

Virtual Reference Services. Stephen D. Coffman, Vice President Public Library Operations/East Library Systems and Services, LLC. ARL Reference Statistics Reference Meets the Web. DOWN ?42.1% 1997-2003. Commercial Reference Services The Other Threat From the Web.

613 views • 60 slides

Using Virtual Reference Services to Embed the Library in the Academic Workflow

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Connection, concentration and diffusion: mobilizing library services

Connection, concentration and diffusion: mobilizing library services. 2 nd M-Libraries Conference, Opening Keynote, UBC, Vancouver, 23 June 2009 Lorcan Dempsey, VP OCLC.

658 views • 53 slides

Conceptualizing Collaboration & Community in Virtual Reference & Social Q&A

CoLIS Copenhagen, Denmark 19-22 August 2013 . Conceptualizing Collaboration & Community in Virtual Reference & Social Q&A. Marie L. Radford, Ph.D . Chair, Dept. of Library & Information Science Rutgers University, NJ. Mark Alpert Ph.D. Student Rutgers University, NJ. Chirag Shah, Ph.D.

449 views • 39 slides

Marie L. Radford, Ph.D., Rutgers University mradford@scils.rutgers

CSI Cyberspace: A Multiple Case Study Investigation of the Untimely Demise of Seven Virtual Reference Services. Marie L. Radford, Ph.D., Rutgers University mradford@scils.rutgers.edu M. Kathleen Kern, MLS, University of Illinois at Urbana-Champaign katkern@uiuc.edu New Reference Research:

387 views • 25 slides

Marie L. Radford, Ph.D., Rutgers University mradford@scils.rutgers

CSI Cyberspace: A Multiple Case Study Investigation of the Untimely Demise of Seven Virtual Reference Services. Marie L. Radford, Ph.D., Rutgers University mradford@scils.rutgers.edu M. Kathleen Kern, MLS, University of Illinois at Urbana-Champaign katkern@uiuc.edu New Reference Research:

379 views • 25 slides

313 views • 19 slides

480 views • 19 slides

The Return on Investment of Collaborative Virtual Reference Service

The Return on Investment of Collaborative Virtual Reference Service. Jeffrey Pomerantz Lorraine Eakin School of Information & Library Science UNC Chapel Hill <pomerantz, eak>@unc.edu. Recent library ROI studies. Florida: $6.54 returned for every $1.00 invested (Griffiths et al., 2004)

272 views • 19 slides

Introduction to Wikis

Introduction to Wikis . Nicole C. Engard Internet Librarian 2006 October 25 th , 2006 Track D301: Wikis in Libraries. What is a Wiki?.

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Chat Reference Consortium vs. Stand-alone

228 views • 11 slides