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Recognizing your colleagues - Why, when and how to say Thank You in the workplace

Slideshow about Recognizing your colleagues - Why, when and how to say Thank You in the workplace by Eric Tachibana

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Recognizing your colleagues - Why, when and how to say Thank You in the workplace

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  1. Saying thank you at work Why, how, & when

  2. PART ONE The Preamble

  3. When it comes to corporate recognition programs…

  4. There are 3 types of employees in the wild

  5. 10% of you love corporate recognition, and recognize often

  6. 80% are cool with the idea and recognize occasionally (when you have a moment between fire drills)

  7. 10% of you think that it is a bunch of sappy, Dilbert-office cr@p

  8. Without wanting to bore the 90%...

  9. I want to quickly address the 10% of you who personally, sometimes secretly, hate office recognition

  10. If you’re in that group

  11. If you’re really sceptical about all this

  12. appreciate that while you may not personally be motivated by, or comfortable with, giving and receiving recognition….

  13. It works for others around you

  14. It’s scientifically proven (see Robert Cialdani’s book Influence)

  15. whether recognition works for you, is not the point

  16. the point is that recognition is a tool

  17. that you use to manage types of people other than yourself

  18. up, down, and across

  19. so to be effective

  20. at managing many types of people

  21. you need to learn how to use the tool effectively

  22. so get on the bandwagonalready and stop sniping

  23. PART TWO Why Recognition? • It’s good for you • It’s good for business • It’s good for them • It feels good • It’s the right thing to do

  24. 1 Recognizing others is good for you

  25. Your mother was right all along

  26. It’s just polite to say thanks

  27. And as our pal Machievelli teaches us…

  28. being polite is a great way to grease social wheels

  29. Build relationship capital, guan-xi, personal brands, or fund reciprocity pools

  30. call it what you will

  31. but recognizing your colleagues just makes everything run more smoothly

  32. From office politics, to project timeline management, to motivating line staff, to just simply getting what you want

  33. giving recognition is good for you

  34. 2 Recognition is good for business

  35. As shown in industry study after industry study

  36. in firms where recognition is rampant…

  37. retention is up

  38. recruiting image is up

  39. productivity is up

  40. quality is up

  41. interpersonal trust is up

  42. engagement is up

  43. attendance is up

  44. collaboration is up

  45. profit is up

  46. and the daily reinforcement of corporate values and behaviours

  47. that underlie and drive strategic objectives

  48. gets stuck in a virtuous loop

  49. in other words

  50. recognition is good for business

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