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Countdown II

Borough Briefing. Countdown II. Bus Information in the palm of your hand. Countdown. Transport for London and the Mayor are committed to providing real-time information (RTI) to passengers across all London’s bus services.

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Countdown II

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  1. Borough Briefing Countdown II Bus Information in the palm of your hand

  2. Countdown • Transport for London and the Mayor are committed to providing real-time information (RTI) to passengers across all London’s bus services. • Proposal 24 in MTS – Improving Bus Services, specifically provision of RTI via digital channels such as web and mobile phones etc. Dates from Manifesto Pledge – “....allowing passengers to find out where the bus is or due to arrive on the web.....” • Significant advances have been made in technology since we first introduced Countdown in the early 1990’s, low cost radio communications and iBus gave TfL the opportunity to provide RTI across its entire network for the first time • New media channels and formats allow TfL to reach more passengers than ever before at a cost we can afford

  3. Countdown Delivering information “Digitally”

  4. Text Message Service The text message service will: • Extend real time information beyond the stop environment • Enable customers to receive information for a specific route, bus stop and/or all routes serving that stop • Entry level service – does not require “smartphone” technology. • Enable visually impaired people to use Text to Speech facility available on some phones • Cost 12p/txt for reply in addition to your contracted ‘standard’ network charge

  5. Text Message Service 76870

  6. Internet (fixed and mobile) The web service : • extends real time information beyond the stop environment and covers the entire network • a flexible service offering search facilities to find a bus stop by • Route Number • street name • post code or area • “Stops near me” • Bus Stop Code • Allows ‘My Stops’ for regular journeys

  7. Countdown Delivering information‘Signage’

  8. On-street signs The new signs will: • Utilise the latest technology to ensure easy readability and will adhere to the latest Disability Guidelines (LED signs, amber colour on black background) • Be more flexible and adaptable to a wider range of situations • The roll out of 2,500 new Countdown signs will start in autumn 2011 and will be complete by summer 2012 • Sign locations have been agreed following Mayoral review (June 2011) and include existing signs and 800 new sites

  9. On-street signs Installation: • Trials already underway • Special plans for Olympics issues • Two teams working across London in postcode order

  10. Additional Options Smartphones and Web ‘Apps’ • Data Syndication • TFL are planning to release the Countdown data via the GLA ‘Datastore’ and www.tfl.gov.uk/developers  Indoors • Personal Web – ‘My Stops’ • For personal use the TfL Countdown internet option will allow users to save up to five favourite stops as ‘My Stops’ • ‘Virtual’ Sign – Reception areas • Requests for signs away from bus shelters - It will be possible to subscribe to a service which will allow specific routes/bus stops to be displayed in a suitable location of choice, perhaps a large TV screen in a lobby

  11. Countdown HOW IT WORKS

  12. iBus GSM How it works: Countdown II CSI CSI Client Sign Server Application Server Cloud Application Web Server Mobile Server SMS Server Map Server 3G / ADSL / WiFi SMS G/way Web/Mobile SMS Signs

  13. Countdown RELEASE PLAN

  14. The new Countdown Service • SMS and Web/Mobile service • Dates to be confirmed, assumed to be end of September/Early October • Launch page will be tfl.gov.uk/buses • Bus Stop Plates • First plates on stops towards end of September • Sign Roll Out • Trials underway – to be completed by end of September • Roll-out commences in October • Data Syndication • Commences November 2011 • Virtual Sign • Date to be determined – expected in 2012

  15. The new Countdown Service • The new Countdown system provides Real Time Information (RTI) for ALL bus routes and bus stops across London’s network • Information provided via fixed and mobile internet and text message will secure access to bus information both at and away from a bus stop

  16. The new Countdown Service For further information or feedback about TfL’s new Countdown system, please visit: http://www.tfl.gov.uk/countdown or e-mail: countdown@tfl.gov.uk

  17. tfl.gov.uk

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