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System Archetypes : Drift to low performance

System Archetypes : Drift to low performance. ( a.k.a . Eroding goals ). Nicolas Neumann-Micheau Max Weichert. The eroding goals archetype. This leads to two possible actions : rise effort  fundamental solution or lower goal  symptomatic solution

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System Archetypes : Drift to low performance

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  1. System Archetypes: Drift tolowperformance (a.k.a. Erodinggoals) Nicolas Neumann-Micheau Max Weichert

  2. The eroding goals archetype • Thisleadstotwopossibleactions: • riseeffort •  fundamental solution • or • lowergoal •  symptomaticsolution •  deterioratesperformance, risestemptationtorepeatedlylowergoals Source: William Braun – The System Archetypes (2002) Situation: twointerferingloops: • 1st based on predictionsmade in thepastaboutthefuture • 2nd statingtheactualsituation • Problem: Occuringgapbetweenpreviouslydefinedgoalandactualstatecreatestension

  3. Consequences for lowering goals Repeated process leads to a lax goal orientation within the company culture Source: William Braun – The System Archetypes (2002)

  4. Examples balancingthepublicdebt slidinglimits of environmental pollution performance of a groupwhichisinexperienced in projectwork peoplewholower personal goalstoachievethefeelingtobesuccessfulmoreoften

  5. Solution – 7 steps Identify performance measure Identify goals conflicting with stated goals Identify standard methods for closing the gap Examine past history of goal  anchor goal to conditions outside of production process (e.g. industry standards, costumer feedback) Create a vision for improvement involving everyone Create transition plan

  6. Reference William Brown – The System Archetypes (2002):  http://wwwu.uni-klu.ac.at/gossimit/pap/sd/wb_sysarch.pdf

  7. Thank you for your attention!

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