Potential Abuse is Vital - Protecting Online Collaboration Tools from

1. Microsoft Teams Surveillance Potential Abuse is Vital in the New Normal It is no secret that video-based meetings and online workspace collaboration have really come into their own over the last 12 months… Leading the pack with 75M daily users is Microsoft Teams that have proven that online business collaboration and interaction are both practical and reliable. However, there have been concerns in the regulated finance sector that these interactions are not adequately surveilled in the same way as on-premises working. We Predicted the Pandemic! Ok, maybe that’s not entirely true but whilst most businesses have had to react quickly to the changes brought about by pandemic restrictions, Shield had already foreseen a greater reliance on online collaboration tools well beforehand – we updated our platform back in 2019 in anticipation of this growing trend. Keeping it Simple To keep things simple from a deployment point of view, the Shield platform features Out of the Box, hassle-free, integration with Microsoft Teams. To ensure full coverage (and peace of mind for the Compliance team) our platform can also build and update detection scenario models that include all Microsoft Teams communication types, swiftly and reliably detecting any potential misconduct behavior. Maintaining trust At the end of the day, the financial sector is built on trust, and it is vital that no dishonest or criminal activity can be allowed to undermine this. Sadly, online collaboration tools can be used by criminal elements just as much as trusted individuals or teams, so there was never any question that this needed to be surveilled in just the same way as any other business interactions. Any business communication platform, however complex, needs to be subject to the same rigorous checks and guarantees as a face-to-face onsite conversation. Despite indications that firms want to restore a significant degree of office-based working, it is inevitable that a hybrid work pattern will emerge as the most suitable for many businesses looking to retain and recruit the best talent in the industry.. Therefore, the only option is to make sure all communications are properly monitored, recorded and (when necessary) investigated to ensure corruption is tackled swiftly and effectively. That is why Shield is here to help! https://www.shieldfc.com/