1 / 3

medium.com-Why Dedicated NOCTech Resources Make The Difference

Shift Ahead Technologies provides the right impetus at half your current cost and with a significant amount related to quality & international expertise which matters<br><br>Our Clients Are Based In Texas, NewYork, Washington, Florida, Spain, Germany, Singapore, Dubai<br><br>

shift2
Download Presentation

medium.com-Why Dedicated NOCTech Resources Make The Difference

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Why Dedicated NOC/Tech Resources Make The Difference medium.com/@shiftahead.seo/why-dedicated-noc-tech-resources-make-the-difference-6e820e4592f4 September 7, 2022 shift ahead Jan 31 · 2 min read 1/3

  2. Outsourcing is done essentially to save costs and give the company to focus on business & sales increase. Increase your sales costs and reduce support cost, ensuring the quality and spread of support is enhanced significantly. In this scenario more than just the support required, the focus has to be on the customer and his satisfaction with what he gets overall. Here only a good Managed Service Provider can get that for you. Dedicated & Committed NOC Tech Resources make a big difference for a company that has say over 20 tickets a week spanned over 12–16 hours. Why it is so important, have just put in our thoughts based on a decade-plus of experience in this managing of customers world over. 2) More Works in OneResource — A customized dedicated model which is beyond just provisioning for customers — it can involve much more than just supporting tickets 2/3

  3. 5) Advantage Dedicated Resources — Shift Ahead being a leading outsourced NOC services provider has resources that can manage tickets as well as manage client escalations 9) Controls-In a dedicated model, the client has complete control of its working techs which makes a big difference as workloads are better managed it may be ticket management, incident management, provisioning, or engineering managed Resources. Shift Ahead Technologies provides the right impetus at half your current cost and with a significant amount related to quality & international expertise which matters Our Clients Are Based In Texas, NewYork, Washington, Florida, Spain, Germany, Singapore, Dubai Originally published at on January 31, 2022. 3/3

More Related