1 / 9

Chapter 5: Use an Appropriate Voice

Chapter 5: Use an Appropriate Voice. By: Alyssa, Amber, Damion and Kenzi. 4 Keys to an Appropriate Voice. 1) Know your reader 2) Use a professional voice 3) Make your voice sound personal when possible 4) Write as you would speak to your reader.

shika
Download Presentation

Chapter 5: Use an Appropriate Voice

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 5: Use an Appropriate Voice By: Alyssa, Amber, Damion and Kenzi

  2. 4 Keys to an Appropriate Voice • 1) Know your reader • 2) Use a professional voice • 3) Make your voice sound personal when possible • 4) Write as you would speak to your reader

  3. Differences between professional and unprofessional

  4. Professional • -Sounds specific • -Sounds positive • -Sounds reasonable • -Specific action is requested • -Reasons should be given for any concerns • -Have a supportive tones

  5. Unprofessional • -Sounds rude • -Sounds disrespectful • -Sounds negative • -Using last name as the greeting • -Never use personal references, as it lacks common courtesy • -Use of “big” words is not necessary

  6. Use a Personal Voice! • Personal voice: direct voice using personal pronouns, like you, I, we, us, yours, mine and ours; used more in business communication. • Guidelines: • - Be sincere; say what you mean and mean what you say • - Be courteous; imagine you’re receiving the message • - Be upbeat; focus on solutions, improvements and gratitude • - Be tactful; focus on issues, not the people

  7. How to Get to “Know” Your Reader Ask yourself… • 1) What does the person need to know? • 2) What does my reader already know about the subject? • 3) How will my reader react to this message? • 4) Do I want the person to do something? Imagine yourself as the reader!

  8. How Should You Sound to Different People? • Superiors (management): Use formal voice. • Co-workers: Be more conversational and casual. • Subordinate (motivate workers, inform them about goals, etc.): Use an informal voice.

  9. Questionnaire!

More Related