Maximizing Diversity: An Integrated Approach for Central Illinois Organizations

1. Leading Diverse Organizations Central Illinois OD NetworkSeptember 5, 2019Presented byJanet A. Kirby, Ph.D

2. Overview • Diversity BingoThe Business Case for Diversity • Defining Diversity • An Integrated Approach • Taking Action • The Mantra

3. Reflection Inside-Outside What is your Score? Get in groups of four and score your collective organizations on Diversity Bingo Report Out

4. Defining Diversity

5. Marilyn Loden’s Diversity Wheel 1996

6. Anita Rowe and Lee Gardenswartz

7. Title VII of the Civil Rights Act of 1964 Race Color Religion Sex National Origin

8. Additions to Title VII Age Veterans Persons With DisabilitiesSex/Gender

9. The Business Case for Diversity • 1990 HBR: > 50% of the US Workforce consists of minorities, immigrants and women • 1991 Academy of Management Executive: decision quality; increased team creativity and innovation; lower turnover of women and ethnic minorities • 2009 American Sociological Association: Companies with highest levels of racial diversity – 15 times more sales revenue on average • 2010 Kellogg School of Management “Better Decisions through Diversity: links heterogeneity to innovative ideas and better team performance

10. The Business Case for Diversity • 2013 Deloitte Waiter is that inclusion in my soup?: 83% better business performance; 31% better responsiveness to customer needs; 42% Better team collaboration • 2014 Deloitte “From diversity to Inclusion”: “diversity is no longer a “program” to be managed — it is a business imperative.” • 2017/2018 McKinsey & Company – Gender and ethnic diversity are clearly correlated with profitability but women and minorities remain underrepresented.

11. Why are we still talking about this?How do we move forward?

12. How do you approach diversity and inclusion in your organization?

13. Perhaps? An integrated approach to Diversity Management framed as Organization Change.

14. First a change concept Successful change must engage the whole system. The individual, the unit or group within, & the whole organization.

15. An integrated approach to diversity management framed as Organization Change

16. An Integrated Approach

17. Structural Elements

18. Cultural

19. Behavioral

20. Breaking it down into behaviors

21. Seven Main Diversity Components • Authentic Leadership Commitment • Clear Organizational Communication • Inclusive Recruitment Practices • Long-Term Retention Strategies • Incorporating Diversity into Main Work of the Organization • Diversity Management Metrics • Expansive External Relationships

22. Authentic Leadership Commitment • Moral and financial commitment • CEO personal involvement • Diverse board of directors • Diversity council • Executive diversity position

23. Clear Organizational Communication • CEO diversity statement • Definition of diversity • General diversity statement • Statement of diversity strategy • Website communication

24. Inclusive Recruitment Practices • Recruitment photo and text that highlight diversity • Female and racial minority recruiters • Diverse Interview Panels • Diversity-based career web sites • Public statement on diversity recruiting

25. Long-Term Retention Strategies • Diversity training • Mentoring programs • Work/Life balance (i.e. Flex Time) • Domestic partner benefit

26. Incorporating Diversity into Main Work of the Organization • Extensive use of employee resource groups • Positioning of diverse employees in decision making and policy making roles

27. Diversity Management Metrics • Initiatives linked to outcomes • Measure diversity ROI • Diversity practices evaluated • Deliverables clearly articulated

28. Expansive External Relationships • Supplier diversity program • Community outreach • Philanthropic contributions

29. Exercise Select a major component Get with another person or two Develop and initiative for each Report out

30. In Closing It is hard to hate someone whose story you know. Meg Wheatley