Mentoring

1. Mentoring

2. Task Force • Chair - Debra Fawcett PhD, RN • Director Infection Prevention • Eskenazi Health • Cathleen Booker RN, BSN • Hospital Assessment Coordinator • ISDH • Susan Kraska RN, CIC • Healthcare Facilities Assessment Coordinator • ISDH

3. Objectives • Describe what mentors are • State challenges to mentoring • Explain the importance of being a leader and mentor • Express outcomes related to mentoring • Delineate characteristics of a mentor

4. Mentors • Mentors are: • Someone to confide in • Seek knowledge from • Seek advice from • Get help from • Leaders in their profession • Special people who deserve recognition

5. Mentors • Become role models and facilitators of career development for others • You do not become a mentor for the glory it gives you, but because you truly want to make a difference to your profession and to the person you are mentoring • Succession management

6. Today • It is harder and harder to stay inspired and focused in healthcare • Healthcare in itself is a challenge • Sometimes we feel so ignored

7. Want more and more data More desk time Not always included Others do not understand what we do Costs No specific degree People are not always aware IP Challenges

8. Decreased work force all over Managed care/costs/reporting Increased age of population of healthcare providers Just being a woman Not a recognized profession for many years Not only a clinical job It is hard to see benefits from IP Other Challenges

9. Who • Is going to help change • Direct our future • Ensure that we are a profession to be proud of • Are you willing to take on our future, to grow IP with others who will help champion Infection Prevention

10. Develop a Succession Program • How do we do that • Meet the challenges head on • Be role models/mentors • Be engaged • Be active • Invest in the future of infection prevention • Be a leader

11. Leadership in Infection Prevention • First & foremost you must have a vision • Must have effective communication – be able to sacrifice to get the word out • You have to be willing to learn • Will you stand up for infection prevention • You have to be willing to lead – forge ahead • Know how to resolve conflict • You cannot just say do it without evidence, it does not work that way

12. Mentoring • Conveys a mutual respect, common interest, and a desire to grow professionally. Both sides must provide give and take for mentoring to work

13. Mentoring • Wide range of outcomes can be related to mentoring: • Behavioral • Attitudinal • Health related • Relational • All with an eye to those who will follow and work with us

14. Mentoring Others • Can lead to change: change can be difficult • Change happens • When change happens we have two choices • Embrace change and move forward • It is not always easy/ it always seems as if we are the ones changing and not anyone else • Resist, stay stuck in past, not be part of team/will not reap the rewards of the future Your reaction will determine how others act to the change

15. Examples of change

16. Examples of Change This is a hospital now This was a hospital

17. Behavioral Change • Mentoring can increase desirable behaviors: professionalism, empathy, willingness to follow standards • The hope is that mentoring will decrease negative outcomes: frequent job changes, patient injury, isolation errors, improper hand hygiene

18. Attitudinal Change • Mentoring can have a positive effect on your mentees attitude and your attitude • Must remember: • You are responsible for your attitude- no one else • When someone comes to you and asks a question and you have the right answer you feel valued • Keep that attitude/ it can get lost among the every day practice

19. Know Yourself • Do you have what it takes? • Do you want to mentor or are you doing so for clinical ladder? It makes a difference • Do you have the knowledge? • Do you know and apply the standards? • Do you have the right attitude?

20. Example • Rich Wilkins told a story about an inner city class in NY. This class was a group of high risk students who after one semester ran out four teachers and two of them were physically abused. No one wanted to teach the class. Finally an elderly female teacher came in after retirement and wanted to help.

21. The principle did not want to put her in that class but when the teacher saw the list of students and grades she was adamant that she wanted to teach these gifted students. He tried to explain that they were not gifted but she stopped him and said in her most authoritative voice, then you do not see in these students what I do. The class was a success. • The numbers she saw was the number of detentions not their scores!!!!

22. Each of you are the beginning of all positive change in the workplace

23. Infection Prevention is a career that has been around but not well known until the last 10 or so years • More focus on IP, but not more persons wanting to be an IP • Speak up/ be proud of what we do • We need numbers to show

24. Mentoring • Can promote career success through change. • Ask yourself, where do I want to be 10 years from now? Even if it is retirement you will want something to do. • Networking with other mentors can lead to other opportunities • Mentoring can keep you motivated to learn and be up to date. • Mentoring builds the profession • You work hard as a mentor

25. What Do You Need in Your Career! • What keeps you motivated? • Do you need constant motivation or just a little encouragement here and there. • Friends • A purpose/does thing feel same as

26. Maybe You Need to be a Mentor • Is not easy, it is not a matter of just saying I am willing to teach you, but you have to do as I say • Be prepared to answer many “silly” questions • Have your time intruded upon • May be formal or informal • Always be aware of what the mentee is doing, it is time consuming

27. Mentoring • Is a one to one individualized approach that states we are interested in you and your career. We are a team. • Mentoring always takes two or more people with a relationship.

28. Mentors are Chosen Because: • Clinical competence • Leadership • Communication • Participation in healthcare team activities • Interest in professional growth • Willingness to work with new team member

29. What You Will Need if You Choose to Accept: • Patience • Enthusiasm • Knowledge • Positive attitude • Professional behavior

30. More Needs • Sense of humor • Respected by peers • Advocate for the learner • Able to use resources • Flexible • Open minded • Mastery of skills

31. Helpful Hints • Set goals for self & mentees • Know why you are mentoring • Provide constructive feedback • Always evaluate – your self and mentee • Communicate • Others cannot read your mind

32. Remember • 80% of IP’s are women • Being catty does not help • Good communication can resolve many problems before they arise • Recognize others

33. Be Prepared To Care

34. Purpose of the Task Force • Develop a mentoring award for APIC IN members to support efforts of those who invest in the growth of the role of Infection Preventionist

35. Award • The mind is not a vessel to be filled but a fire to be kindled – Plutarch • Will receive the pictured award • A trip to the next APIC National (not valid for cash) • Thank you to Susan Kraska for finding this great award!!!

36. Criteria • The mentor nominee must have impacted the career of the mentee • The mentee must write a letter describing in 500 words or less how the mentor has guided their career. • Must demonstrate a mutual relationship and growth. • Mentor cannot be an assigned teacher at the time, must demonstrate a long term relationship, give and take from both mentor and mentee

37. Criteria • One person or a group may nominate an IP for the award • Provide examples of how the mentoring occurred • May only receive the award one time • Only one person per year will receive the award • Must be a member of APIC • All criteria will be included when the request for nominations is sent out. • Will be after the fall conference each year so can be awarded at spring conference

38. The golden opportunity you are seeking is in your self; it is not in your environment; it is not in luck or chance or the help of others; it is in your self alone • Orison Marden

39. Thank you for listening and taking the time to attend and promote infection prevention as a career.