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Capacity Building in IQA APQN 2012- Siem Reap , CAMBODIA

Capacity Building in IQA APQN 2012- Siem Reap , CAMBODIA. S ereana K ubuabola (P h D) University of the south pacific, FIJI ………………..a regional University. Surveys. USP Quality Strategy 25 Components Current focus Student feedback External reviews of schools & programmes.

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Capacity Building in IQA APQN 2012- Siem Reap , CAMBODIA

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  1. Capacity Building in IQAAPQN 2012- SiemReap, CAMBODIA SereanaKubuabola (PhD) University of the south pacific, FIJI ………………..a regional University

  2. Surveys USP Quality Strategy 25 Components Current focus Student feedback External reviews of schools & programmes

  3. Types of Surveys Early Experience (EE) 2ndYear Students (SYS) Course Evaluation (SES) Graduates (GDS)

  4. Objectives EE – Initial experiences of new students SYS – Satisfaction with academic support services SEC –Teaching effectiveness GDS – University & 4-mo postgrad experience

  5. Challenges • Communication • Engagement • Banner system • Data validation • Training • Survey issues

  6. Future Directions • A D R I • Review survey processes • Communication strategy • Identify key contacts • Benchmarking • Training

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