1 / 6

How to Reconcile your Amex Transactions

How to Reconcile your Amex Transactions. EEM Business Team. How to Reconcile your Amex Transactions. To reconcile your Amex account you need to have your Amex statements (use the paper statements or the on-line statement if available).

sorley
Download Presentation

How to Reconcile your Amex Transactions

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. How to Reconcile your Amex Transactions EEM Business Team

  2. How to Reconcile your Amex Transactions To reconcile your Amex account you need to have your Amex statements (use the paper statements or the on-line statement if available). • Check if all transactions from your Amex statements are available in EEM; please note that payments made by HP and/or you will not be loaded into EEM, even though they are shown on your statement.

  3. How to Reconcile your Amex Transactions • Check if you have submitted all business transactions in EEM – please note that HP will pay Amex only for submitted and approved business related expenses. If transactions were not submitted or not approved they will may become overdue. • Review your submitted transactions in EEM system and depending on their status please take one of the following actions: “Sent” – Did you send your expense report with corresponding receipts to the processing center? • If not, please send them ASAP.

  4. How to Reconcile your Amex Transactions • If yes, please check the history of the report in EEM to validate if the ER Operations team has received your receipts: • If the receipts have been received and the approval was done, and the last action on your ER was taken more than 2 days ago, please report it to the CRC providing the following details: - ER number - employee number - description of the problem

  5. How to Reconcile your Amex Transactions “Rejected”- read the rejection reason and steps to be taken (fromthe ER history) and follow them. Example: “Paid”- it usually takes up to 5 business days for American Express to allocate received payment to the appropriate credit card account. This payment will be visible on your Amex statement; if not please refer to the Payment not received instruction.

  6. How to Reconcile your Amex Transactions • If you have marked Amex expenses as personal (also in caseof Split Expense, when a fraction of the transaction is marked as personal), make sure that you paid the total amount of those items directly to Amex; if not, make a payment to Amex as soon as possible. You will find the method of payment and the Amex bank details attached to your Amex statement.

More Related