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Ideamanagement .nl

www. Ideamanagement .nl. Ideamanagement is life The rest is just details. By Ren é Blok. History:. 1981 René Blok joins the Ideasystem as a rookie 1981 PTT has more than 100.000 employees 1981 PTT gets 1000 ideas a year 1981 Handling time on average is 20 weeks

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Ideamanagement .nl

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  1. www.Ideamanagement.nl Ideamanagement is life The rest is just details By René Blok

  2. History: • 1981 René Blok joins the Ideasystem as a rookie • 1981 PTT has more than 100.000 employees • 1981 PTT gets 1000 ideas a year • 1981 Handling time on average is 20 weeks • 1981 Ideacards and there were no computers • 1987 The suggestion system is decentralised • 1987 Every district gets his own Ideabox • 1987 Still 1000 ideas a year on average • 1987 Handling time still about 20 weeks • 1987 There were no net savings www.ideamanagement.nl

  3. Changes: • 1993 No dramatic changes over the last 40 years • 1993 PTT becomes KPN and Ideamanagement is born • 1993 TIM is Telecom Idea Management • 1993 TIM goes to the Quality Department at KPN • 1993 No idea committees anymore just idea managers • 1993 ‘Cash on the nail’ concept is introduced • 1993 Stuffy image has to go and Rodin is the new logo • 1993 Simple rules for the new department • 1993 Ideamanagement has to be a lot of fun • 1993 This year is the turning point in history www.ideamanagement.nl

  4. Results: • 1993 5500 ideas, 10 million guilders net savings and handling time drops. Now 7 weeks on average per idea. • 1994 TIM gets ISO-certificate and reward from Ideacenter 5200 ideas, handling time 6 weeks and 11 million guilders net savings • 1995 TIM works with special themes and makes his own phonecard, 5300 ideas, handling time 5 weeks and net savings 12 million guilders • 1996 Every employee knows TIM, unique incentives Dutch people love lotteries and we have a great TIM-lottery called Think our way come up with a great idea. 6700 ideas, net savings 30 million guilders and handling time 6 weeks www.ideamanagement.nl

  5. Internet: • 1997 TIM starts own homepage www.goldenideas.nl and everyone can submit ideas 24 hours a day. Booming business with 6800 ideas a year, 80 million guilders net savings and handling time of 7 weeks • 1998 Posters and best ideas on the homepage give more publicity. Dutch people love Internet and it shows. 5000 ideas, 22 million guilders net savings and handling time of 6 weeks • 1999 René has an idea to organise the first International Idea Conference in the Netherlands (Kijkduin) and starts his International Benchmark. TIM receives 4000 ideas, gets 14 million guilders net savings and handling time of 8 weeks on average www.ideamanagement.nl

  6. Best Practice: • 2000 TIM is chosen Best Practice in the Netherlands by the University of Nijenrode. • 2000 TIM organises the International Idea Conference in Kijkduin, has 150 participants and gets a lot of publicity. The conference is a big hit. • 2000 TIM brings out the Ideamanagement CDROM. • 2000 TIM wins the Creativity award by Ideacenter • 2000 Net savings: 109 million guilders; 4000 ideas and average idea handling time of 9 weeks www.ideamanagement.nl

  7. The other side: • 2001 KPN makes strategic UMTS-moves for Mobile Phones • 2001 René Bloks visits Idea Conference hosted by Global Idea Systems in Orlando. Best conference ever. • 2001 New KPN CEO makes dramatic changes • 2001 Idea management has to be a management tool • 2001 No separate Idea Management department • 2001 Ideamanagement is no core business anymore • 2001 The formula has to change and incentives gone • 2001 René Blok leaves KPN after 20 years and starts • www.ideamanagement.nl • 2001 A new career is born and believe is still strong www.ideamanagement.nl

  8. It's a whole new ballgame • 2002 EVD is an Agency of the Ministry • 2002 EVD has 250 employees • 2002 René gets a project Facility Management • 2002 He combines it with Ideamanagement • 2002 EVD Idea has to become a new formula • 2002 ‘Cash on the nail’ concept still works • 2002 Unique software for Ideamanagement is made • 2002 Rene closes deal with SWH for the software • 2002 A unique logo and name is very essential • 2002 Ideamanagement rules must be custom made www.ideamanagement.nl

  9. Believe in the formula • 2002 Employees can submit ideas always • 2002 No office hours for Ideamanagement • 2002 A response is given within 24 hours • 2002 Lotteries make Ideamanagement interesting • 2002 Incentives are a strong part of the deal • 2002 Support by Management is essential • 2002 Ideamanagement rules on the homepage • 2002 Best ideas on the Ideamangement homepage • 2002 Fast handling time is essential for Ideamanagement www.ideamanagement.nl

  10. Ideamanagement and Facility Management: • 2003 A pilot is necessary for the EVD • 2003 Ideamanagement has to save money • 2003 Employee involvement is part of the plan • 2003 Creativity and Innovation is a must • 2003 Ideamanagement has to be a lot of fun • 2003 Theme approach are part of the game • 2003 EVD Management Team supports EVD IDEA • 2003 Rene gives lectures about Ideamagement • 2003 He travels to London and Paris for Ideamanagement • 2003 Ideamanagement is getting better in Holland www.ideamanagement.nl

  11. EVD IDEA • 2004 EVD IDEA starts as a new project • 2004 Rene and Hans Michielsen join forces • 2004 Norwegian Ideacenter is part of the deal • 2004 EVD IDEA becomes a big hit • 2004 January 2004 gives 25 ideas • 2004 7 ideas are implemented and rewarded • 2004 Handling time is 4 days !!!!!! • 2004 Article is written for EZ-Journal • 2004 EZ-Journal is from the Ministry and Agencies • 2004 Ideamanagement is booming business again

  12. There are only ideas and good ideas www.ideamanagement.nl

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