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Leveraging RPA for Tech-Enabled Solutions in Legal Teams

Discover how Robotic Process Automation (RPA) can provide tech-enabled solutions for legal teams, empowering them to adjust resourcing in real-time and streamline processes. Explore the benefits, challenges, and opportunities of integrating RPA into legal operations.

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Leveraging RPA for Tech-Enabled Solutions in Legal Teams

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  1. How RPA can help provide tech enabled solutions March 2019 Barry Rodick | Senior Project Consultant

  2. ES / Ignite Client wants to spy monitor time recording data We have created a business need for legal teams to adjust resourcing in real time. No wonder lawyers resist technology Perhaps in-house legal teams should do more work and outsource less

  3. Panel Firms Pre 2008 - Traditional Legal Model In-house Complexity Value / Risk

  4. Panel Firms Rise of the in-house team In-house Complexity Value / Risk

  5. Panel Firms An evolving market • In house teams need to do more for less by: • Empower the business to undertake “legal activity” • Use alternative providers for lower tier work • Move up the “food chain” • Save cost • Better use of skills • Be more selective about what they outsource to panel firms Alternative Legal Service Providers (ALSP) Complexity Contract Lawyers Self Service Value / Risk

  6. Panel Firms Continued competition In house team Alternative Legal Service Providers (ALSP) Complexity Contract Lawyers Self Service Value / Risk

  7. Clients want a solution that involves more than just legal work It just costs too much, technology has play a part. Why is that important? Business and Legal Process Post Completion Set Up Legal Work Approval • This will create an increasing need for more technology to be injected into the clients legal solution:- • Work around bespoke client solutions • Provide a competitive cost for low value admin work • Create an improved experience • How does Big Law IT satisfy these requirements? • Do the lawyers designing these solutions focus on, people, process and tech? • With the client and work backwards • From the legal team forwards to the client There is a huge opportunity arising for legal technology / operational processionals to be involved in client delivery.

  8. End of part 1 Questions Supporting your business

  9. RPA On social media, it’s the next big thing

  10. Robotic Process Automation Why? • Operates within your infrastructure • Drag and Drop Development • Quality: no human error, the robot only processes if 100% certain Desktop RPA

  11. Where does RPA Fit In Business Change • Notes • Teach the tool your systems and avoid • complicated API calls. • You can at least replicate the existing processes as-is and realise benefits from the speed and consistency Strategic / Enterprise Wide Value/Complexity/Risk • RPA Opportunities • Repeatable process with volume • Stable environment and tech • Manual process is well understood • Data requires minimal validation Configuration Minor Change

  12. 2018 / 2019 • Within legal delivery • Drafting / Filing and chasing of matters - 5000 hours saved on projects • Uploading Documents out of DM to HiQ / Collaborate • Contract Management / Completion processes (2 x FTE) • This capability can deliver value directly to your clients • if you can find the right use cases. • You have an opportunity to build and learn • about this opportunity in your back office. • (repeatable, volume, stable systems) and • offer to your legal teams once you know its • limits. You can let the client benefit from this…

  13. What next Go try a POC in your firm • Identify a technology • Target a process (HR, Finance, Password Resets) • Resource – find a supplier, allow one of your team to skill up • Build / Deploy / Learn • Build out from there. See if having this capability offers new ways of: • Improving existing processes • Stop people doing shit work • Alternative delivery opportunities for smaller projects As legal technology processionals we now have a significant opportunity to deliver value to our clients. And its not our lawyers 5 minutes more efficient. We can change the way work is being done.

  14. Thanks!

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