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The challenge on job hunting in the Information Age

The challenge on job hunting in the Information Age. Defining the Problem Space. What We (Think) We Know. The use of the Internet helps…. The use of Internet-based tools was been found to reduce an individual’s unemployment time by roughly 25 percent

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The challenge on job hunting in the Information Age

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  1. The challenge on job hunting in the Information Age

  2. Defining the Problem Space

  3. What We (Think) We Know The use of the Internet helps… • The use of Internet-based tools was been found to reduce an individual’s unemployment time by roughly 25 percent • However, only 20 percent of job seekers use the Internet for informal networking purposes. …but so does Networking • Job seekers who spend more time networking, regardless of their use of other job search tactics, receive more job offers. • Yet, the composition of the network may have more to do with job search success than the mere use of it. • Social networks comprised of higher status individuals in terms of education and occupation provide “job seekers with more valuable job information” and “increase the likelihood of employment.

  4. Our Research Agenda Four Key Questions • Target Audience: Who is our target job seeker, beyond being recent college graduates or professionals in transition? • Conventional Wisdom: How did they look for a job? • Best Practices: According to job providers, what should people do to look for a job? • Performance Gap Analysis: Why do job seekers engage in suboptimal job-hunting activities?

  5. Who is our target user? Key Findings Personas

  6. Who is our target user? Key Findings Spectrums

  7. How do they look for a job? Key Findings They are more likely to use the Internet for research purposes… …but they get richer information by talking to people “I learned more by talking to a colleague about what it meant to be a Product Manager than by reading a hundred PRODUCT MANAGER job postings.” - Job Seeker

  8. Click Submit, Then Quit Key Findings Do you follow up after you submit a job application?

  9. What SHOULD You Do? Key Findings

  10. Man vs. Machine Key Findings How Did You Get Your Last Jobs? * Includes personal network, referrals, and recruiters

  11. No Time to be Bashful Key Findings Where have you shared your desire to find a (new) job?

  12. Suboptimal Job Hunting Behavior Key Findings Root Cause Analysis Prolonged Job Search Why? Overreliance on Internet-based Job Search Aids Poor Task Management Outdated understanding of what they need to do Reluctance to ask people for help More value placed on the number of applications than the quality of each application Lack of motivation to consistently assert effort

  13. Nepotism vs. Pragmatism Key Findings You are more likely to find a job through a friend than someone you know

  14. Working Hard or Working Smart? Key Findings How many hours a week did you spend on the following?

  15. An Emotional Rollercoaster Key Findings

  16. What We Know…Now Discussion

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