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Business Services: What’s Your Team’s Value Proposition?

Business Services: What’s Your Team’s Value Proposition?. Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18. EMPLOYERS FACE A COMPLEX & CONFUSING COMMUNITY MIX. Suncoast Workforce Rebranding. OPERATING MODEL MISSION VISION CORE VALUES.

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Business Services: What’s Your Team’s Value Proposition?

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  1. Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock and Jennifer Seavey Suncoast Workforce – Region 18

  2. EMPLOYERS FACE A COMPLEX & CONFUSING COMMUNITY MIX

  3. Suncoast Workforce Rebranding OPERATING MODEL MISSION VISION CORE VALUES

  4. Organizational Model Workforce Workforce Workforce Service Service Service Products & Services Customer = Employers

  5. Workshop Goals • Review SW’s Service Delivery Model • Define your Business Services value proposition • Communicate your value to your customers • Align your services to deliver your value

  6. What is a Value Proposition? • A promise of the value to be delivered and a belief from the customer of value that will be experienced. • www.wikipedia.com

  7. Elements of a Value Proposition • Target customer • Statement of need/opportunity • Description of your solution • Specific benefits to customer • Short, specific and compelling

  8. Organizational Model Workforce Workforce Workforce Service Service Service Products & Services Customer = Employers

  9. 10 Minutes - Work in groups of 4-5 Define your customer = employer List the specific needs of your customer List the services you offer to meet these needs Describe the specific benefits/value Group Activity

  10. Communicate your value proposition

  11. 30 Second Elevator Speech • Return to your groups • Craft a 30 second elevator speech using the handout as a guide • Be prepared to share

  12. Align Business Services with your Value Proposition

  13. EMPLOYER SOLUTIONS Three Tiers of Service

  14. Job Order Services Tier 3 – Standard • Job Opening Publication • Employer • Candidate Referral • Suncoast Workforce

  15. Job Order Services • Recruiting Services Tier 2 - Partner • Job Opening Publication • Employer • Candidate Referral • Candidate Screening & Assessment • Suncoast Workforce • Interview Scheduling & Coordination

  16. Job Order Services • Recruiting Services • Training Services Tier 1 – Collaborative Partner • Job Opening Publication • Employed Worker Training • Candidate Referral • Candidate Screening & Assessment • On-the-Job Training • Regional Interest • Suncoast Workforce • Employer • Interview Scheduling & Coordination

  17. Workshop Goals • Review SW’s Service Delivery Model • Define your Business Services value proposition • Communicate your value to your customers • Align your services to deliver your value

  18. How will you use this information?

  19. Questions

  20. Business Services: What’s Your Team’s Value Proposition? Presented by Joshua Matlock, Director – Business Services and Jennifer Seavey, Training Services Supervisor Region 18 – Suncoast Workforce

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