Xora GPS TimeTrack™

1. Xora GPS TimeTrack™ Take charge of your mobile workforce

2. Xora helps improve your bottom line Increase productivityof mobile workers and office staff • Gain visibilityinto the activities of your workforce and respond better to your customers Reduce costslike labor, fuel and overtime, insurance premiums

3. Collect accurate time card and job times Validate locations visited Reduce overtime Validate hours worked Reduce miles driven and mileage reimbursement payouts Reduce costs Having an automated system for collecting and validating information from the field helps keep costs under control.

4. React quickly to schedule changes Integrate Xora with your time and labor or payroll system Eliminate manual paperwork Use job forms to ensure consistent service Analyze worker performance to get more done Increase productivity Getting the most out of your mobile team depends on your ability to receive and manage information.

5. Make better routing and dispatch decisions Enforce employee accountability Know where workers are Limit unauthorized vehicle use Respond better to your customers Gain visibility Knowing where out-of-office employees are during the business day provides invaluable information for managers.

6. How does it work? Location data Location data Time card punches Time card punches Job details Job details Your back-end billing, payroll or customer management system Dispatcher in the office Mobile worker in the field

7. Quantifiable benefits Reduce costs Value you can take to the bank Value you can take to the bank “A 5% reduction in operating costs has the same P&L impact as a 30% increase in sales.” • Reduce administrative costs by 75%* • Reduce overtime costs by 13%* • Reduce fuel costs by 13%* • Limit liability by knowing where employees are • Know how long each job takes • Enforce employee accountability “Firms that have leveraged location intelligence have seen sizeable improvements to service response times, workforce utilization, and service profitability.” Increase productivity • Improve service response times by 24%* • Get an additional job done per employee per day* • Make customer service more responsive Our customers say... Gain visibility “We’ve significantly cut overtime, saved on administrative costs and reduced data errors. The value Xora provides far outweighs its cost.” “With Xora, our technicians are able to complete more jobs every day.” Aberdeen Group. (2007). The Impact of Location Based Services on Field Service.

8. GPS location data Job start / stop times Time card punches Dispatched jobs Job instructions Customer use case – reduce costs 1500+ mobile technicians respond to service calls Cost challenges • Who is the nearest available technician for an incoming job? • How do we reduce time technicians spend filling out paperwork? • How do we reduce fuel costs? Solution • GPS location tracking means company knows which technicians are available to take an incoming job • Eliminated paper time sheets and job forms • Improved routes taken by drivers by eliminating out-of-route driving due to side trips or getting lost ROI • Dispatching is more flexible and efficient • Saving 1.5 hours per technician/week by eliminating paperwork (increased revenue of $58,000 annually) • 25% reduction in fuel costs

9. GPS location data Job start / stop times Time card punches Job details Dispatched jobs Job instructions Customer use case – increase productivity 1800+ technicians provide on-site service to customers Productivity challenges • How do we get more jobs done per tech per day? • How to we make job dispatching more efficient? • How to we reduce customer wait times? Solution • GPS time tracking records the date, time and duration of every appointment so company can measure productivity and cost to serve • Eliminated manual paperwork in favor of mobile forms for logging hours, closing jobs and creating invoices • GPS tracking gives visibility into where techs are throughout the day, making customer care more responsive and dispatching easier and more efficient ROI • Reduced average job close out time from 20 minutes to 90 seconds • Save an annual $140,000 by eliminating paper forms • Reduced the number of call centers from 60 to 3

10. GPS location data Job start / stop times Time card punches Customer use case – gain visibility Large team of drivers making hundreds of stops per week Visibility challenges • Are employees on task? • Are employees working efficiently? • Are employees taking mandatory breaks? Solution • GPS location tracking enables the company to know where employees are during the day • Job start and stop times recorded by Xora help the company measure time spent at each job • Mobile forms have replaced manual time sheets ROI • Better oversight led to 14% improvement in productivity, or 330 hours/employee/year • Ability to validate date and time of deliveries means better productivity measures • Ability to provide proof of breaks limits company liability

11. Why choose Xora? Experience • Leading mobile workforce management provider since 1999 • Over 16,000 customers across four continents • Partnerships with leading wireless carriers and payroll providers Ease of use • Simple and intuitive phone application • Internet-based software means nothing to install on your computer • Built for your industry Customer support • Comprehensive product training, both self-guided and live • Rich web resources including FAQ’s, user guides, and tutorials • Customer support available 24/7