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Business Technologies

Business Technologies. E-Commerce. Commerce is another word for business E = Electronic Examples include: Amazon, Ebay , Littlewoods Technologies you can use for e-commerce include WordPress (& Magento ) The important parts is: you can sell and customers can buy

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Business Technologies

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  1. Business Technologies

  2. E-Commerce • Commerce is another word for business • E = Electronic • Examples include: Amazon, Ebay, Littlewoods • Technologies you can use for e-commerce include WordPress (& Magento) • The important parts is: you can sell and customers can buy • To accept payment – you can use PayPal (or Stripe or a business bank account)

  3. CRM • Customer Relationship Management • Software that helps a business provide better service to customers • CRM involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. • E.g. SalesForce • Define CRM • Explain the benefits • List leading CRM technologies E.g. salesforce

  4. Supply chain management • A supply chain is a system for moving a product or service from supplier to customer • Supply chain management software includes: • Customer requirement processing • Purchase order processing • Inventory management • Warehouse management • Supplier Management

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