Money Back Guarantee (MBG) EXPRESS

1. Money Back Guarantee (MBG) EXPRESS

2. KEY DIFFERENTIATORS Guaranteed on-time delivery 100% basic freight refund on delayed deliveries Applicable for Surface, Rail and Air shipments Hassle-free booking & seamless claim settlement Covering all metros across India visit us:https://www.tciexpress.in/ Terms & Conditions TCIEXPRESS Money Back Guarantee Scheme is available for Surface, Rail and Air transportation modes Only paid bookings are allowed under the TCIEXPRESS Money Back Guarantee Scheme Refund of the Basic Freight is applicable only in case the delivery is delayed than the Scheduled Delivery Date (As per system). Minimum Freight in MBG for Surface & Rail should be Rs. 1,000.00 and for Air Rs. 2500.00. Maximum Weight Per Package for Surface & Rail should be 100kg and for Air 35kg. Money Back Guarantee scheme is available only in the selected Pin Codes. Please check the Pin Code eligibility for the MBG Scheme. Cut off time for MBG booking in system for the day is 06.00 PM. MBG dockets booked a?er 06:00 PM will be considered as next date booking and TAT will be extended accordingly. No Refund will be applicable in case of the delays due to Unavoidable circumstances like Natural Calamity, Extreme Weather conditions, Strikes, Road Blockages, political activities or administrative restrictions etc. Refund is not applicable for delays or unsuccessful deliveries due to factors beyond its control such as inaccurate shipment details or wrong contact details, receiver- requested delays, unavailability, refusal to accept delivery, unpaid duties and taxes. Customer must send the Refund Claim Request by Email within 7 days of the delivery at mbg@tciexpress.in along with the docket details. Refund will be processed within the 7 Business Days of the receipt of the claim. Refund of the basic freight will be made to the respective bank account only through which the payment was made