Patient Visit Flow Process with Routine HIV Screening, Rapid Test Dental Model

1. Health Center Patient Visit Flow Process with Routine HIV Screening, Rapid Test Dental Model Front Desk Front desk greets patient and determines whether they are an appt. or walk-in. Walk-ins are offered a same day appt. if available (then proceed as an appointed patient). Front desk registers the patient, verifying insurance and demographics. Co-pay collected, if appropriate. Encounter form is printed, and together with ROUTINE TESTING FLOW SHEET, placed in bin for pick-up by Dental Hygienist or Tech. Waiting Room Dental Hygienist or Tech escorts patient to dental operatory. During intake Hygienist/Tech offers RAPID HIV SCREENING. If accepted, Dental Hygienist/Tech obtains sample and transports it for processing (In states where patients are required to ‘opt-in’ to an HIV test, the patient will need to sign a consent form at this time). Dentist performs exam; orders necessary follow-up visits and/or referrals. Hygienist/Tech enters rapid test results on Routine Screening Flow Sheet. “Negative” results given by Hygienist or Dentist; Reactive results given by Dentist. Patient discharged; Hygienist/Tech places the Routine Screening Flow Sheet in project folder. Dental Operatory Laboratory If rapid HIV test is “reactive”; Clinical Coordinator from the primary care center is called to escort patient to the primary care center for a blood draw. Patient takes encounter form and proceeds to check out area for scheduling of next visit. Co-payment collected, if appropriate. Check Out Modified by NACHC for use in community health centers, December 2012