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Managing Others Monday 17 th October 2011

Managing Others Monday 17 th October 2011. Areas to be covered. Examples of management/leadership styles Tips for managing others Dealing with difficult people Group exercises Belbin Team Roles Questions. Management/Leadership styles. Autocratic Democratic Bureaucratic Laissez Faire

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Managing Others Monday 17 th October 2011

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  1. Managing Others Monday 17th October 2011

  2. Areas to be covered • Examples of management/leadership styles • Tips for managing others • Dealing with difficult people • Group exercises • Belbin Team Roles • Questions

  3. Management/Leadership styles • Autocratic • Democratic • Bureaucratic • Laissez Faire • Transformational • Transactional

  4. Autocratic style • Margaret Thatcher

  5. Democratic style • Jamie Oliver

  6. Laissez Faire style • Sven Goran Eriksson

  7. Transformational style • Richard Branson

  8. Tips for managing others • Create a supportive environment • Understand the skills of the team • No two people are the same • Make difficult decisions as needed • Know how to give feedback • Don’t be paternal/maternal • Getting the task done • Show an interest in your team

  9. Dealing with difficult people • Try to spot problems in advance • Refuse to engage in arguments • Recognize and respect differences • Set boundaries • Ask – why are they being difficult? • Don’t be defensive • Help them • Improve your communication skills • Don’t assume your way is the right way • Let go of grudges

  10. Group exercises • Split into groups to agree style of management for particular situation

  11. Belbin Team Roles • Identified 9 team roles for a successful team • The Plant • The Monitor Evaluator • Coordinators • Implementers • Completer Finishers • Teamworkers • Shapers • The Specialist • Resource Investigator

  12. Questions • Any questions?

  13. End of session • Thank you for attending

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