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Dr. Britta Marfels Prof. Dr. Mathilde Niehaus

Disability Managers in Germany Study on tasks and competencies . International Forum of Disability Management Researchers ‘ Network Meeting 2010. Dr. Britta Marfels Prof. Dr. Mathilde Niehaus. Overview. Aim of the study Methods Participants Results Conclusions Outlook.

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Dr. Britta Marfels Prof. Dr. Mathilde Niehaus

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  1. Disability Managers in Germany Study on tasks and competencies International Forum of Disability Management Researchers‘ Network Meeting 2010 Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  2. Overview • Aim of the study • Methods • Participants • Results • Conclusions • Outlook Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  3. Aim of the study To investigate: • Tasks and competencies of Disability Management Practitioners • Recommendations for education, training and practice • International comparison University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  4. Methods • Online surveys in 2008 and 2010 • Recruitment of participants via the German Social Accident Insurance (DGUV) Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  5. Methods • Questionnaire: RSI-Amended 1 (Biggs, 1996), ISDMP (Certification of DM Specialists Commission, 2004) and demographic items  translation and adaption • Univariate and multivariate data analyses Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  6. Methods „For each of the following questions, please indicate the frequency with which you perform each listed competency and the importance of each competency for your daily work.“ University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  7. Participants 217 Respondents: • 47% female • Average age: 45 (21- 68) • Most of them hold a university degree • Broad range of occupations • Numerous additional qualifications Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  8. Participants • 83% are Certified Disability Management Professionals • Average work experience in vocational rehabilitation: 15 years (SD 8) • 65% work in public service, most of them (74%) at the German Social Accident Insurance • 50% work for big companies (≥ 250 employees) University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  9. Results Dr. Britta Marfels Prof. Dr. MathildeNiehaus University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  10. Competency Domains I“Client-centered support with vocational rehabilitation” II “Organizational intervention and program management” Principal Components Analyses: 25 factors Eigenvalue≥ 1, accounting for 71 % of the variance Factor 1: Eigenvalue23, accounts for 20 % of the variance Factor 2: Eigenvalue15, accounts for 13 % of the variance University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  11. Differences between groups 1. Gender Frequency: no difference Importance: difference Women: Develop management strategies, use social networks, provide supervision Men: Promote public awareness of DM, assume a leadership role University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  12. Differences between groups 2. Sector Frequency: difference Importance: difference Private sector: Research Public sector: Rights and legislation University of Cologne - Germany Unit of Labour and Vocational Rehabilitation Dr. Britta Marfels Prof. Dr. MathildeNiehaus

  13. Conclusions Dr. Britta Marfels Prof. Dr. MathildeNiehaus Most rehabilitation professionals have a university degree and are CDMPs Two important competency domains  Theory of Habeck & Kirchner (1999), Level I and Level II DM University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  14. Conclusions Suggestions/Critique from the respondents • More practical relevance in the CDMP training • More advertising for DM • More management support • Overextension through a high workload •  Supervision for disability managers Dr. Britta Marfels Prof. Dr. MathildeNiehaus German rehabilitiation professionals are generalists University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

  15. Outlook Dr. Britta Marfels Prof. Dr. MathildeNiehaus Research needs: Data regarding service quality and effectiveness Development of quality standards Client perspective Investigation of future developments in DM University of Cologne - Germany Unit of Labour and Vocational Rehabilitation

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