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Beyond Recovery. The I ndispensable Role of Peer Support in the Journey to Wellbeing. Helping Patients A chieve Their B est Possible Health. Symptom remission is only the beginning: Safe, independent housing Gainful employment Meaningful social interaction Good nutrition
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Beyond Recovery The Indispensable Role of Peer Support in the Journey to Wellbeing
Helping Patients Achieve Their Best Possible Health Symptomremission is only the beginning: • Safe, independent housing • Gainful employment • Meaningful social interaction • Good nutrition • Physical health and activity • Emotional and spiritual wellbeing • Self-monitoring and personal responsibility Hope, empowerment, healing, connection
On any given day • Coach • Mentor • Guide • Educator • Health promoter • Connector to resources • Advocate • Health system navigator • First call for help • Recovery planner • Clinical team adjunct • Role model for what’s possible
Extending the Limits of Clinical Care Peer Roles Dimensions of Wellbeing Emotional Financial Environmental Wellbeing Social Intellectual Physical Spiritual Occupational • Guide, mentor, coach • Advocate, resource connector, educator • Clinical team adjunct • Health promoter • Role model
We Have 4 Models Actively Deployed • Peer and Family Support: • Peers work as an adjunct to clinical services • Provide a wide range of guide, advocate, connector services • Peer Warm Lines: • Provide direct communication link and emotional support for patients, families • Make referrals to providers and community services • Prevention, Education, and Outreach: • Community meetings, trainings, events, educational forums • Peer-Run Programs: • Support and capacity building for other community advocacy and peer services
The Range and Depth of our Experience Examples of the 400,000 members touched by peerslast year alone: Connecticut, Illinois, Colorado: Operate “warm lines” for crisis, referral, and resource sharing Tennessee: Work with patients while inpatient or in crisis; peers as an adjunct to clinical staff Colorado: Reversed trend of 65% going to inpatient care; now 90% in community care Florida: Educational forums, “ADHD: Your Child And You” and “Understanding Anti-depressant Treatment” Texas, Maryland: Family support groups, special events sponsor, direct patients to community resources Massachusetts: “Family Partners” gives 1:1 support to parents and caregivers And many more…
Significant Evidence That Peers Have Beneficial Impact Satisfaction: • Almost universal satisfaction and appreciation by patients and families Outcomes: • Decrease in symptoms • Increased coping skills and awareness of early warning signs • Fewer hospitalizations, shorter lengths of stay • Improved social functioning • Increased feelings of hopefulness, self-advocacy, empowerment Peer specialists say: “We are the evidence.”