Agenda

2. Agenda • Introduction from Ozzie deFaria, Voyager.net COO • Overview • Internet History • Voyager History/CoreComm • About Voyager • Voyager.net Customers • Voyager.net Services • Coverage Area/Offices • Organization • Culture/Philosophy • Competitors

3. Welcome Ozzie deFaria Chief Operating Officer

4. Voyager.net Overview

5. Internet History • Started by the U.S. military in mid-1960’s • Designed as a fail-safe communications network during the Cold War era

6. Internet Timeline • 1982 non-military use of the Internet. • The Internet was used almost exclusively by government & university researchers until the early 1990’s. • Today, anyone with a personal computer and modem can access the Internet.

7. Voyager.net History • East Lansing, Michigan-based • Founded in 1989 • Became a full-service ISP in 1994 • Voyager.net is the largest Internet services company focused on the Midwest with 370,000 customers • 550 Employees • July 21, 1999 public company (Nasdaq:VOYN) • July, 2000 merger planned with CoreComm (Nasdaq:COMM)

8. Michigan-based 370,000 customers in Michigan, Illinois, Indiana, and Wisconsin, Ohio, Minnesota

9. CoreComm/Voyager.net Merger Voyager.net and Corecomm are currently merging in an agreement that will create a nationwide full-service telecommunications company, capable of offering local, long-distance and cellular phone service, paging, and Internet service.

10. Voyager.net Customers, Services and Organization

11. Voyager.net Customers • On March 31, 2000 Voyager.net's had over 368,000 customers, including: • Dial-up customers • Web hosting customers • Dedicated Internet access accounts • Cable modem customers • Digital Subscriber Line subscribers • Voyager.net customers include approximately 70% residential, 30% business.

12. Business Internet Use Use Internet % Using Dial-up • Small businesses 60% 80% • Medium-size businesses 80% 50% • Large Businesses 90-97% 10-30% Source: Strategis Group, inc.

13. Voyager.net Network Coverage

14. Dial-up Schematic Modem Router Access Servers T-1 (1.54Mbps) Router Mail Web DNS Authentication

15. Voyager.net Service Quality • We own and manage 100% of network equipment and customer care operations for improved service. • Multiple connections to the Internet for redundancy including DS3 (45Mbps) and larger from Savvis, Cable and Wireless, Verio, UUNET, Time Warner, CIOE, Sprint, Fiber Network Solutions and GTE/BBN.  Peering arrangements on an OC3 (155Mbps) connection into the Chicago Network Access Point (NAP)--one of the top Internet exchanges in the world. • 2 interconnected Data Centers and Call Centers for redundancy. • Comprehensive disaster prevention and recovery solution.

16. Voyager.net Services • Strong presence in secondary and rural markets • Introducing new technologies—broadband DSL deployment underway • 70% new customer growth comes from word-of-mouth • Highest customer retention/loyalty in the industry. Voyager loses only 2% of its customers monthly (churn). Competitors loose 4-8% of customers per month.

17. Access Services • DSL (High Speed Internet) • Business and Residential Service • 144kbps-1.5Mbps • Dial-up • Local Access from over 200 POPs • Toll-free support • US Roaming Access • Family Package & Filter • Dedicated Access • 56K to T-1 and ISDN • LAN Services

18. Dial-up Service Plans Family content filter, additional $2 per month (add on to standard plans only). DSL ADSL 608/128 Kbps from $49.95 per month

19. Enhanced Services • Web Hosting • Domain Registration • Hosting, Secure E-Commerce Solutions • Server Co-location • Sophisticated System Redundancy • Support • VoyagerLink • Long distance telephone services for residential and business customers

20. VoyagerLink Comparison

21. Contact Voyager.net Voyager.net4660 South Hagadorn Rd.Suite 320East Lansing, MI 48823888-747-4638   Phone517-324-8965   Faxhelp@voyager.net http://www.voyager.net