50 Most Trustworthy Companies of the Year 2019

1. U.S. Special Edition Business Features Leadership Technology CEOs News CIOs Trustworthy 50Most Companies of the Year SR 2019 Revolutionizing Workforce Optimization:ZOOM International Revolutionizing Workforce Optimization:ZOOM International Brian Shore, CEO www.thesiliconreview.com

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5. EDITOR’S NOTE Credibility is the first thing to care about! W more important than money, which is ‘trust’. The judgment whether a company is worthy of trust lies in an answer to the question: “Who trusts it?” It is a matter of belief in customers, employees, products, lenders, and trust in its own decisions. hat do you focus on when you build a company? Unfortunately, many people think just about their product and making money, and it is not the only thing that is important if you want to see your company reach new heights. There is another thing which is So what makes a company most trustworthy? Is there an eligibility to be one? We’ve been searching the reason behind a company being ‘Trustworthy.’ What we have found is that there is none. Being ‘Trustworthy’ is an aspiration – a very honorable one. ‘Trustworthy’, like, many objectives of a company, is in the eye of the beholder. One simple test for trustworthiness is how a company is experienced by its customers, employees, associates, its owners, and business partners. We looked over many companies that are very good. They treat all of their constituents well and, in their own unique ways, aspire to turn trustworthy. Here we present you The Silicon Review “50 Most Trustworthy Companies of the Year 2019.” These companies are not only trustworthy in their particular sector, but are setting an example on how to engage, retain their customers, and be reliable. The companies that are enlisted are known for their business strategies, customer centric approach, employee centred programs, partnerships/ collaborations, customer retention rate, financial stability and moreover ‘credibility’ is the first thing these companies care about. Success recognized to the fullest! Best, Vishnu Vardhan Kulkarni Managing Editor, The Silicon Review editor@thesiliconreview.com

6. Contents Contents U.S. Special Edition An Interview with Glenn Woppman, ASSET InterTech, Inc. President, CEO, and Chairman of the Board: ‘We’re the Leader in JTAG-based Testing and Debug’ Glenn Woppman, President, CEO, & Chairman of the Board Protecting Reputation with Comprehensive Data – Accuity David Wilson, Managing Director & CEO 8 40 Technology, Capacity, and Service Come Together To Enable the Future of Electronics - Amkor Steve Kelley, President & CEO 10 The trusted advisor transforming patients’ lives worldwide with pioneering molecular diagnostics: Myriad Mark C. Capone, President & CEO 44 An Interview with Viv Allanson, Maroba CEO: ‘We Continue to Evolve from a Cottage Industry to a Robust Contemporary Innovative Organisation that has Influenced not Just Locally but Globally’ Viv Allanson, CEO 12 Revolutionizing Workforce Optimization: ZOOM International Brian Shore, CEO 46 Debra R. Schoenberg, Esq., Schoenberg Family Law Group, P.C. Founder: ‘The Quality of Our Legal Work and Unwavering Commitment to Excellence Shows in the Positive Results that We Consistently Achieve for Our Clients Debra R. Schoenberg, Esq., Founder An Interview with Lane Mendelsohn, Vantagepoint AI President: ‘We Bank on Our AI-Powered Trading Software to Help Traders Preserve their Hard-Earned Capital and Create Real Wealth’ Lane Mendelsohn, President 52 14 Breach Proof Your Business with Comodo Cybersecurity’s Zero Trust Platform Melih Abdulhayoğlu, Founder & Chairman 54 The One Of Its Kind, Award-Winning App Development Company: Compsoft Creative Daniel Payne, Managing Director 16 Enabling leading healthcare systems to improve access to care in today’s value-based reimbursement and population-based environment: Adeptus Health Steven Bussey, President A Healthcare IT Partner - Allscripts David Chambers, Managing Director 18 56 Propelling transformation for rapid growth: Laserfiche Chris Wacker, CEO 20 The best way to deliver trust is to surprise and delight customers: Transplace Frank McGuigan, CEO 58 Unlocking the Power of the Genome - Illumina Francis deSouza, President & CEO 22 Solving Security as a Big Data Problem: Carbon Black Patrick Morley, President & CEO 60 Helping Businesses Manage Today and Transform tomorrow - Insight Ken Lamneck, President & CEO 24 Committed to promoting responsible, medically- necessary testing and providing health care providers with evidence-based education to support clinical decision making: Millennium Health Andrew A. Lukowiak, Ph.D., CEO 62 Providers of Science-Based Solutions That Keep You on the Cutting Edge - Entegris Bertrand Loy, President & CEO 26 Servicing your Laboratory Equipment Needs: Zef Scientific, Inc. Dr. Zoubair El Fallah, President 64 Providing digital services for rapid growth: Pulsion John McGuire, Founder 28 An Interview with BI4ALL Leadership: ‘We’re a Leader in Professional Consulting Services with Expertise in Analytics, Big Data, AI & Data Science, Data Visualizations, CPM, and Software Engineering’ José Oliveira, CEO Driving success through client and consumer address resolution: Aligned assets Andy Hird, Managing Director 66 30 Transforming Business with Technology: AVASOFT Radhakrishnan RAV, CEO 70 The Experts in Compliant Business Cloud Platforms – Pulsant Niclas Sanfridsson, CEO 32 Southpaw Technology Inc., a Toronto-based Company, Orchestrates Enterprise Information and Processes in a Digitally Composed World David Lowe, CEO The UK’s Leading Health And Social Care Software And Services Company – System C Markus Bolton & Ian Denley, Joint CEOs 34 72 Leading a healthcare engagement movement: Carenet Health John Erwin, CEO 36 IT Support for SME’s - Lucidica Thomas Jeffs, Founder & Director 74 Simplifying the meandering corridors of Contract Management: Ecteon Richard Eckerstrom, CEO Securing software, together – Semmle Oege De Moor, CEO & Founder 76 38

7. Abbvie’s Relentless Drive to Discover Promising New Immunology Pathways is Inspired and Guided by Those Whose Lives are Touched by Immune-Mediated Diseases Richard A. Gonzalez, CEO & Chairman Delivering standard programming models SoC - Codeplay Andrew Richards, CEO 78 114 An Interview with Allan Camaisa, Calidi Biotherapeutics CEO: “We are Disrupting Traditional Cancer Treatments.” Allan Camaisa, CEO 80 Ushering transformative growth through ease of banking: Finastra Simon Paris, CEO 116 Aiding Through the Universal Score of Patient Condition: PeraHealth Greg White, CEO 82 Enterprise-class digital wealth management: Trizic Drew Sievers, CEO 118 The Platform for Care Pathway Automation – Lumeon Robbie Hughes, CEO & Founder 84 Developing state-of-the-art solutions that make it possible for healthcare professionals to do what they do, only better: Synzi Lee Horner, CEO 120 An Interview with Kristjan Novitski, Cash On Go Ltd Founder: ‘Our Mission is to Provide UK Customers Easy to Use Financial Services that Help Them Through their Real Life Unexpected Situations and Cash Management Needs’ Kristjan Novitski, Founder 86 Helping Organizations to Better Serve Their Small Business Customers – SizeUp Anatalio Ubalde, CEO & Founder 122 Helping You Manage Your Own Health: ConnectWell Andrea Bloom, Founder & CEO 88 Cover Story ZOOM International Reinventing Freight Management: Vantage Point Logistics (VPL) Rob Doone, President & CEO 90 Page No: 46 An Interview with Karim Smaira and Kamel Ghammachi, Genpharm Co-founders and Managing Partners: ‘At Genpharm, we are bound by a higher purpose, hence the Focus on Rare Genetic Disorders and Orphan Drugs” Karim Smaira, CEO & Co-founder Kamel Ghammachi, Chairman & Co-founder 92 An Interview with Don Ritzman, Ghost Systems, Inc. CEO: ‘We’re Committed to Creating a Positive Impact’ Don Ritzman, CEO 96 Developing Apps that Capture the Market: AppsChopper Prashant S. Sengar, CEO 100 An Interview with Tim Barry, VillageMD CEO: ‘We’ve Created a Model of Care that Transforms the Way Physicians and Patients Experience Healthcare’ Tim Barry, Co-founder & CEO 102 An Interview with Ollie Roberts, Pasture.io Pty Ltd Founder and CEO: ‘Our Satellite Imagery, Weather Data, Farm Records, and Machine Learning Environment Disrupt Remote Pasture Measuring’ Ollie Roberts, Founder & CEO 106 An Interview with Peter White, Envirosuite CEO: ‘We are Well-Placed to be the World’s Leading Environmental Management Technology Used as a Key Tool for Improvement in Many Different Industries and Cities’ Peter White, CEO 108 The Only Company Which Lives And Breathes Secure Access - Pulse Secure Sudhakar Ramakrishna, CEO 112 Brian Shore, CEO

8. Protecting Reputation with Comprehensive Data – Accuity A world, financial professionals need the confidence to conduct business and pursue growth opportunities with the certainty that their valuable reputations are protected. For 180 years, Accuity has collaborated with payments and compliance professionals to deliver accurate data and innovative solutions that optimize payment pathways and defend the good names of individuals and organizations. ccuity is your trusted partner protecting your good name. In an increasingly uncertain Banker’s Almanac, the gold standard in the banking industry for the proactive collection of intelligence. A long history of information gathering Accuity is owned by Reed Business Information, part of The RELX Group, one of the world’s leading business-to-business data and content providers. “We protect reputations with comprehensive data and software to control risk and compliance, and flexible tools to optimize payments processes.” The Company’s Plan Accuity offers a suite of innovative solutions for payments and compliance professionals. Unmatched expertise on a global scale Financial institutions, corporations, fintechs, and governments the world over rely on Accuity’s accuracy and dependability, delivered daily by its global team working in 30 languages around the globe. The firm’s portfolio consists of industry-leading, data- enabled solutions from the Firosoft, Bankers Almanac, and NRS brands— solutions that streamline processes, mitigate risk, set compliance strategies, and provide critical insights on the regulatory landscape. The firm’s mission is to protect the invaluable reputations of payments and compliance professionals with a portfolio of regtech solutions— from comprehensive data and innovative software that control risk and compliance, to accurate and flexible tools that optimize payment processes. The firm applies its unmatched expertise and experience to devise and deliver the right solution at the right time. It’s how it strengthens its clients’ businesses – whether they’re financial institutions, fintechs, corporations or governments – and prepare them more effectively for what’s to come. Dependable data and due diligence The company’s banking payments database is one of the most authoritative and comprehensive in the world, including more than 125,000 US financial institutions and 750,000 global institutions. Virtually all of the world’s leading banks utilize The Accuity portfolio offers industry-leading solutions from the Fircosoft, Bankers Almanac, and NRS brands. 8

9. The payments portfolio – Bankers Almanac for Payments – allows its clients to process payments to and from anywhere in the world with confidence with the Bankers Almanac suite of payment solutions, powered by accurate, up-to-date financial institution data and routing information trusted throughout the industry. It offers unrivaled intelligence on global financial institutions, enabling you to efficiently perform your Know-Your- Customer (KYC) due diligence activities on new financial counterparties and/or existing business partners. Announcing Firco Live Services Offering the ultimate precision of control, real-time operational insight, as well as easing and speeding up financial crime screening operations. The risk and compliance portfolio includes: • Financial crime compliance screening solutions from its Fircosoft brand (for transaction, account and trade screening) that help its clients manage risk and avoid damage to the good names of individuals and organizations • Financial counterparty KYC data and tools from its Bankers Almanac for Risk and Compliance that help its clients know who they are dealing with. David Wilson Managing Director & CEO Helping securities professionals navigate the regulatory and compliance landscape. Regulatory and compliance demands grow ever more complex, drawing increasing time and resources from the activities that drive the business forward. As the US leader in compliance and registration products and services for investment firms, NRS helps fuel business growth with consulting, technology, and education solutions tailored to assure the investment professional. The face of the Firm David Wilson | Managing Director and CEO David Wilson is the Managing Director and CEO of Accuity. David previously held the Chief Operating Officer role at Accuity for two years. He joined Accuity in 2017 following 17 years with RBI, where, as Managing Director, he was responsible for transforming a number of its business segments. Dynamic Data Accurate reference data enables your payments to go through the first time, every time and into every market. NRS provides the expert guidance that protects and strengthens individual and organizational reputations, and the efficient automated tools that simplify compliance processes. Turn to NRS for help in making complex compliance challenges understandable. With pressures to send Global payments at a lower cost, into more markets, and with greater certainty, organizations must have the information needed to avoid payment delays. Bankers Almanac Risk & Compliance portfolio SR 9

10. Technology, Capacity, and Service Come Together To Enable the Future of Electronics - Amkor Y But do you know what inspires it? It is an unswerving commitment to customer service, engineering expertise, and high-volume manufacturing excellence. Helping solve the complex technological a challenge facing the industry is what continually motivates the firm. Amkor wants its customers to focus their resources on semiconductor design and wafer fabrication while trusting it to be their reliable packaging technology innovator and test partner. major automotive components manufacturers, J-Devices provides customers with immediate access to the Japanese automotive market. J-Devices’ strong turnkey manufacturing presence throughout Japan offers an expansive package portfolio including copper wire technology and is equipped with ou may know the company for its high-quality semiconductor packaging and test services. U.S. As the original pioneers of the OSAT industry, Amkor Technology has helped define and advance the technology manufacturing landscape. Since 1968, the firm has delivered innovative packaging solutions with the service and capacity global customers rely on. J-Devices – the largest Japanese OSAT In 2015 Amkor Technology, Inc. acquired J-Devices and now it operates as an Amkor subsidiary. With long-standing ties to the largest automotive companies and a large installed test base with burn-in and 100% automated x-ray infrastructure capability. J-Devices values innovation and continuous improvement in all areas, including business model, process, quality, and personnel so that it improves value to its customers. J-Devices also strive to exceed customers’ expectations by continuously providing excellence in technology, service, and cost. The firm is committed to achieving operational excellence with sustained profitable growth and cash flows so that it can generate significant returns for the investors. As it strives to meet its goals, the firm celebrates the many strengths of its cultural diversity and remains dedicated to the highest standards of integrity, respect, and fair dealing with its employees, Amkor’s operating base includes 10 million square feet of floor space with production facilities, product development centers, and sales and support offices located in key electronics manufacturing regions in Asia, Europe, and the “Our mission is to be the trusted global provider of reliable assembly and test manufacturing services and innovative solutions to semiconductor and microelectronics companies using advanced technology developed through close collaboration with our customers and other supply chain partners.” 10

11. The Leader of the Company Today Steve Kelley | President & Chief Executive Officer Steve Kelley joined Amkor in May 2013 as President and Chief Executive Officer and is also a member of its Board of Directors. Mr. Kelley has more than 25 years of experience in the global semiconductor industry, including as Executive Vice President and Chief Operating Officer of Cree from 2008 to 2011, and in executive roles at Texas Instruments and Philips Semiconductors. He has also held various managerial positions at National Semiconductor and Motorola. Before joining Amkor, Mr. Kelley served as Senior Advisor to Advanced Technology Investment Company, the Abu Dhabi-sponsored investment company that owns GlobalFoundries, until December 2012. Mr. Kelley holds a B.S. in Chemical Engineering from Massachusetts Institute of Technology and a J.D. from Santa Clara University. Steve Kelley, President & CEO investors, customers, suppliers, contractors and the members of the communities in which the company operates. parts, resulting in the founding of ANAM Industries in 1945. world. In the years since, Amkor Technology, Inc. has grown to become a world-class supplier in the semiconductor industry, providing the highest quality packaging and test services. Seeking greater economic vitality, the Korean government looked to semiconductors as the future, so ANAM entered into semiconductor manufacturing in 1968; starting with just three-wire bonders and two die bonders. History of the Firm It all began with a bicycle… Hyang-Soo’s principles were simple: work for the customer’s trust; maintain trust with quality and patience, and cut costs wherever possible. These values would help drive the growth of Amkor, the semiconductor industry and the transformation of Korea’s economy. In 1935, Hyang-Soo Kim opened his first business on the south side of Seoul, Korea, selling imported Japanese goods, including bicycles. That business eventually grew to include the manufacturing of bicycle Soon after, with the help of his son, Joo-Jin (James) Kim, founder of Amkor Electronics, Inc., they began to sell ANAM’s products around the SR 11

12. An Interview with Viv Allanson, Maroba CEO: ‘We Continue to Evolve from a Cottage Industry to a Robust Contemporary Innovative Organisation that has Influenced not Just Locally but Globally’ “Maroba has been able to grow off the back of our reputation and continued focus on personalized services.” O On one hand, advances in medical technology have led to increased life expectancy, at the other end of the spectrum, with families largely becoming nuclear and children moving all over the world, many seniors who may not be very active or mobile, face loneliness and caregiving issues. ld-age is a very difficult phase in one’s life. experiences every day for its residents and clients. Maroba’s vision is to deliver experiences like no other. purchase a 10 room old maternity cottage to start Maroba Rest Home for Elderly Ladies. After receiving a grant of land from the govt, the management committee set about growing the organisation to serve older people in our local community. The building kept growing and then more services were established on the Waratah site to encompass a tri-level care facility. Today, Maroba offers an extensive range of boutique customized services and is about to expand into spectacular Lake Macquarie with a new small scale vertical village for Independent living for the young at heart over 65. While its traditional services such as residential aged care and retirement accommodation remain in focus, Maroba has introduced a new range of wellness and support services that are structured to support the older person. Known as Community Services, these programs are also open to the community and include Tai Chi, Cafe Days, and luncheons. The programs offer a healthy approach to ageing by aiming to improve the participant’s quality of life, and by supporting them to be more independent. In light of the foregoing, we’re thrilled to present Maroba. Maroba is committed to providing a safe, relaxed and welcoming environment for residents, clients, community, staff, volunteers, and students. Its team of dedicated professionals are focused around creating beautiful communities and strive to help residents stay healthy and happy. The company is dedicated to enhancing lifestyles while creating meaningful What kind of responses have you received from your consumers over the years? How have they motivated you to shape your offerings/ grow the company? Maroba is well established and enjoys a very positive reputation in our region and the wider aged care sector. We receive generational referrals from families who have experienced our services in the past. They keep sharing their stories. The experience our consumers have day in day out shapes our delivery…we rely on live feedback to keep adjusting our interventions and offering to better suit the individuals needs and aspirations for their lives. Being a smaller organisation allows us to be more nimble and thus more responsive to our consumers. It’s all about relationship and transparency. Maroba was incorporated in 1954 and is headquartered in Waratah, NSW Australia. Viv Allanson, Maroba CEO, spoke exclusively to The Silicon Review. Below is an excerpt. Why was the company set up? And how did you expand your company and its offerings over the years? Maroba was established by a local Baptist church that saw the need to provide care with dignity to the elderly women in that local church. Viv Cork (a local resident) identified the need and dared to dream of the possibilities. Three people including Mr. Cork mortgaged their homes to “Maroba will continue to grow its services and innovate to meet the aspirations of future cohorts of older people and their families in the midst of poor govt funding and increasing compliance and expectations.” 12

13. Maroba has been able to grow off the back of our reputation and continued focus on personalized services. that is unshakeable for us to build upon. It is these five assets that have contributed to our reputation and positioned us so well within the marketplace. are the norm within Maroba and we are corporate sponsors for ‘Got Your Back Sista’ (Supporting Women escaping Domestic Violence) and ‘Divas on the Green’ (Westpac Rescue Helicopter and Breast Cancer). What challenges did you face in your initial years? Whilst I was not around in the early years, we have stayed close to that experience through storytelling and are very aware of the financial struggles to get such an organisation going. We continue to evolve from a cottage industry to a robust contemporary innovative organisation that has influenced not just locally but globally. Our commitment to purpose has been a major success factor…you just can’t waiver on that. Is it true that striving for both ethics and success in a business is a tough feat? It may be tough for some but when you know your true north…that makes it much easier. You don’t have to second guess yourself and you can stay true to the purpose and values. Where do you see you and your company a couple of years from now? I see myself continuing to support the team especially those on a leadership journey as it has always been my priority to raise up leaders and release them to fly. Maroba will continue to grow its services and innovate to meet the aspirations of future cohorts of older people and their families in the midst of poor govt funding and increasing compliance and expectations. People like when companies are involved in social welfare/CSR activities, what do you say about this? The Maroba family is a generous family and support many causes to make a social impact within our local community and beyond. Maroba supports the very poorest of the poor in a nursing home in rural South Africa. Fundraising activities SR If you have to list five factors that have been/are the biggest asset to your organization, what would they be and why? The factors that make us stand out from the competition are our purpose, our values, our culture, our people, and our leader. Keeping on purpose sets the foundation Viv Allanson: A Formidable Leader Viv Allanson started as director of nursing in 1994 and was invited to be Maroba’s first CEO in 2000. Viv is a CEO who never accepts the status quo; in fact, she has just been announced as the Australian ‘Game Changer of the Year’ in her role as CEO of Maroba. She has continued to be on the front foot and is frequently recognised for its innovation within the aged care sector. Viv is a leader who strives to bring others on the journey of growth and change always sharing generously her time and experience to support all who aspire to be a “Difference Maker”. The registered nurse in Viv never lays down and is always advocating for the profession and its advancement as an integral part of the health care team. Viv Allanson, CEO 13

14. An Interview with Lane Mendelsohn, Vantagepoint AI President: ‘We Bank on Our AI-Powered Trading Software to Help Traders Preserve their Hard-Earned Capital and Create Real Wealth’ “We are constantly evolving our technology so that our customers can trade smarter, with more confidence, and for greater gains.” A Many institutional players have already hopped on to the AI bandwagon. In another couple of years, widespread adoption of cognitive systems and AI is expected to boost worldwide revenues. An IDC report predicts that revenue growth could touch $47 billion by 2020. Lane Mendelsohn, Vantagepoint AI President, spoke exclusively with The Silicon Review. How successful was your first project roll on? Share the experience. We launched our first product in 1983, and the software was very well received once people got it installed on their computer and they started utilizing it. There was a challenge though – it was the early 80s! Everyone didn’t have home computers back then compared to the current scenario. Computers didn’t have the computing power either. And, the people who did have computers often didn’t know a lot about how to use them. My father did a lot of “tech support” in the early days; even going so far as to help people find and purchase a computer to run the software they had just purchased. That level of customer support has become the foundation of how we treat our family of Vantagepoint traders. We still provide this white glove level of concierge service to our customer base so that not only do they have the most powerful tools available in leveraging the power of AI, but we also want to ensure that they’re successful with it. rtificial Intelligence (AI) has emerged as a powerful disruptor in the Financial Services industry. Why was the company set up? And how did you expand your company and its offerings over the years? The company was originally set up in 1979 as a way for my father to develop cutting-edge trading technology for himself. Back in the early ‘80s, it was very expensive, obviously, to develop software. Most people did not have computers, so consequently there weren’t very many software developers. My father chose to expand his research and development into this emerging powerful tool by licensing the technology to allow him to take it to another level. He figured with other people benefiting from his technology and paying him to license it –that would give him more financial resources to continue developing his AI-based software. Today, 40 years With this in mind, we’re thrilled to present Vantagepoint AI, headquartered in Wesley Chapel, Florida. Vantagepoint AI is a leader in ai trading software research and development. It forecasts Stocks, Futures, Forex, and ETFs with proven accuracy of up to 86 percent. Thanks to Vantagepoint’s patented Intermarket Analysis, it can predict changes in market trend direction up to three days in advance, enabling traders to get in and out of trades at optimal times with confidence. The company is also recognized as one of the Top 10 Places to Work in Tampa Bay, a nationally certified great place to Work, and an Inc. 5000 company that employs a “family” of over 60 team members. Vantagepoint is also actively “ What do you feel are the reasons behind your company’s reputation? There are two fundamental components of our success: our culture and our technology. Our culture starts with our people which dictates how we serve our customers. Our product provides a meaningful service that empowers traders with reliable technology and intelligence. These two things combine to create our reputation. Our vision is to be the financial market forecasting software of choice for traders and investors around the world. ” on, we continue to license the software and reinvest that capital into continued Research and Development with our on-site team. committed to giving back in the Tampa Bay community and donates a portion of its revenue to Shriners Hospitals for Children monthly. Reputation is how people view you; as a business owner, I want to make sure 14

15. that I’m serving my customers and my team. So every decision that we make, we consider both groups of people. What good would it be to make a decision that’s in the best interest of our employees but maybe isn’t in the best interest of our customers or vice versa? we have a 40-year track record with our customers; we really have a good idea of what our customers need, what they want, and what’s going to help them take their trading and investing to the next level. But we are also smart enough to remember that we don’t know everything, and we can still learn from our customers. passionate, that are always innovating and looking for ways to better serve our customer base. We have a team that embraces and lives our core values. Second is our technology. For over 40 years we have been refining and perfecting the technology so that it gives our customers an edge over the competition. Are there any factors that have played key roles in shaping your organization’s road map? Our company mission is ‘Empowering Traders Daily’, so if it’s an enhancement to the software, if it’s something new that we’re coming out with, an indicator, some sort of technological advancement, we need to make sure that at the end of it, our customers are going to say, “That helped me. I’m benefiting from that.” Building a culture of sustainability inside an organization is very important to maintain a reputation in the global market. How is it true for your company? For us, our organizational culture is paramount. We have eight core values that we do not waiver from – they drive our daily operations, our hiring, and all of our interactions. They include things like integrity, passion, teamwork, innovation, communication. We believe these are non-negotiable qualities we believe a company needs to be based on in order for it to grow and be successful. As a small company, we have the luxury of keeping our eye on our culture down to the last team member. A lot of companies, especially larger organizations, don’t or can’t invest in their culture; we spend a lot of time on it, and time is money – as you know. We’ve been voted one of the best places to work time and time again, and that resonates with our customers. Our commitment to giving back is also equally as important to our customers as it is to us. Our third asset is the support we provide to our customers and our dedication to their success. We put significant resources behind making sure we’re there for them, we’re helping them, and we’re serving them. Their success ensures our success. Fourth, as we discussed, is our culture. We know that by being dedicated to and maintaining our culture, we will naturally ensure our success, be it internal or external. If that’s not what we’re hearing, then we’ve missed the mark and that’s not the path that we need to continue to pursue. After being in business since 1979, Finally, the fifth would be our core values. When we do something we know why we’re doing it and who it’s going to benefit. That foundation guides everything we do and it allows us to make intelligent business decisions. Where do you see your company a couple of years from now? We’ll continue to focus on AI technology even more since it’s bearing fruits for the industry we serve. We’ll also continue to evolve how we serve our customers while maintaining our culture and positive atmosphere of innovation. If you have to list five factors that are your biggest asset, what would they be and why? Without a question, the number one asset in our organization is our people. We have a fantastic team. We have people that really are That said, I expect our company to grow by leaps and bounds in the years to come. Equally as important, we will continue to give back to worthwhile non-profit organizations; we’ll continue to do well and do good. SR Lane Mendelsohn, President 15

16. Words from the Yoda of apps — Daniel Payne The One Of Its Kind, Award -Winning App Development Company Compsoft has been around a while – since the late 1970s in fact – which is a long time for its company! The last 30+ years have seen compsoft adapt, innovate and evolve. F mobile app development. It quickly became leaders in this field picking up Android and Windows, and adding them to its repertoire, as they were released.The company is known for designing and building mobile apps, voice- controlled software, and IoT solutions. It has published well over 200 solutions and apps always with a focus on premium quality and cutting-edge technologies. ounded almost 30 years ago, Compsoft is focused completely on related to how the changes could be implemented, evaluate whether there is any new tech. Changes could be minor updates and tweaks (point releases) to major upgrades and re- designs (version updates). We spent our early years developing some pretty hardcore systems and software. However there are a number of interesting turning points in our history; the launch of our bespoke development department in 2003, the introduction of our in- house design agency in 2006… E-commerce App Development: E-commerce apps are an essential part of a business, whose business is to sell goods or services. However this sector is not the reserve of the high-street titans, there is room for the small to medium-sized business or start-up who wants to use a mobile app as a means to sell to their customers. Compsoft develops traditional e-commerce apps but also delivers apps which are more boutique in their approach. Apps which either sell physical goods or services or in-app digital services. The company knows how to design an app which sells high-value goods, really communicating to the user when they should part with their hard-earned cash and making it an easy and reliable process for them. …and then Apple announced the iPhone in 2007… We quickly recognized that the introduction of the iPhone opened up a whole world of opportunities for application developers and when Apple released the SDK in 2008 we registered as developers and the ‘Silver Fox’ was coding that same day on a shiny new Mac Mini and we delivered our first commercial iOS app in 2009. A brief outlook at the solutions provided The rest, as they say, is history. Thanks to our insight and willingness to take a risk, our technical prowess, our design ability and an uncanny understanding for the touch interface, we focused wholly on mobile app development and quickly became leaders in our field picking up Android and Windows, adding them to our repertoire, as they were released. Ongoing Development: Ongoing development is a natural evolution, especially if the clients have signed up to evolve. Ongoing support isn’t a prerequisite although it adds better value if someone does, as they can take advantage of the discounted rates! The most recent significant event in our history was during 2016 when the bespoke arm of Compsoft broke away from the legacy licensing side of the business in order to wholly focus on building mobile apps. Compsoft Plc became Compsoft Creative and the future looks bright! The company treats ongoing development pretty much as it treats a new product, with the key advantage of already knowing the app and the business. However, the company will still revisit the business reasons for making changes, explore options Web App Development: Developing a web-app using standard HTML5 technologies is an important part of the company’s service offering. Developing 16

17. The One Of Its Kind, Award -Winning App Development Company Compsoft Creative a web-app comes with its own challenges and pitfalls, which helps the clients to navigate. Storage on the device is limited, as is access to natives APIs and push notifications. While there are specific technical and design limitations to consider, its process for developing a web-app is not too different from that of its native cousins. Mobile App Development: Compsoft develops mobile apps for smartphones and tablets on Android, iOS and Windows platforms. It develops native apps using the tools sets provided by Apple, Google and Windows (Xcode, Android Studio and Visual Studio) and where appropriate developing using cross-platform technologies such as HTML5. “ Daniel Payne, Managing Director We’re not your typical mobile app development house, either. We didn’t just jump on the mobile app bandwagon because it was the shiniest thing out there, becoming the kind of app house which is all front-end and no technical gravitas. No, our flare for excellent design is underpinned by our technical excellence andour commitment to keeping our team up to date on the latest evolutions from Apple, Android, and Windows.” The company is a vertical agnostic, and this is the key. Developers who focus on a single sector (such as pharmacy or banking) tend to have preconceptions about the way things should work and are not able to think creatively when posed with a functional or technical challenge. The brains behind the operations Daniel Payne, Managing Director We are a team focused on excellence, innovation and we enjoy being challenged. We want to see your app becoming a huge success and will do everything we can to make it one. SR 17

18. A Healthcare IT Partner - Allscripts The Company’s Leader David Chambers | Managing Director, Allscripts Asia-Pacific Operations David is Managing Director of Allscripts Asia-Pacific Operations. David has more than 30 years of experience in international healthcare markets. Before joining Allscripts, David served as General Manager of Carestream Health, a U.S.-based multinational corporation, with responsibility for the full business portfolio in Asia. David was also CEO of Visage, a global PACS company, as well as served for 11 years with Agfa HealthCare culminating in his role as VP Sales and Services for North America. A Deep Commitment to ASEAN A organizations across the globe. Financially robust and growing globally, Allscripts as a company is dedicated exclusively to healthcare information technology solutions and services. llscripts is a healthcare IT company that is invested in and committed to effective implementation and deployment strategy are ideal for public and private hospitals alike. Allscripts Solutions Allscripts healthcare information technology solutions advance clinical and operational outcomes and meet the needs of clients globally. A trusted partner Allscripts understands the needs of organizations globally and helps them advance to digital maturity with a next- generation EMR. With more than a decade of experience in ASEAN, Allscripts is well- established in the public and private sector and can deliver premier solutions to guide you to the next level. Discover a solution partner that makes your priority, its priority. Allscripts EMR, population health management, and precision medicine solutions are designed to work seamlessly with all other systems. Whether you need to add specific functionality or want to upgrade to the industry’s best next- generation EMR, it will help you create an Open, Connected Community of Health™. Proven approach with real results Together with its clients, Allscripts has a delivery approach and solution which has been proven to work effectively. The firm’s cost- Sunrise EMR Improve outcomes and patient safety and reach digital maturity - all with an electronic medical record as unique as your organization. David Chambers, Managing Director 18

19. “ With Allscripts, you can cumulatively invest in IT, from functional systems to precision medicine. Our systems enable you to easily innovate to create your programs, enable patients to easily access care, and provide personalized care with genomics—so you can prepare for what’s next.” Sunrise Acute Care Your clinicians make thousands of decisions each day. Sunrise™ Acute Care improves care delivery by incorporating advanced decision guidance, including Computerised Physician Order Entry (CPOE), note and flowsheet documentation, clinical summary views, and other key workflows. Its solution supports the full spectrum of health information for your patients, designed around a single, shared and integrated plan of care. It’s the support clinicians need to provide optimal care. to help ensure patient safety at each handoff. Your clinicians keep the same user-friendly tools across outpatient and inpatient settings, rather than having to learn and operate multiple systems. specimen management, patient identification, analytic operations, information distribution, billing, and business performance management. Sunrise Pharmacy Sunrise Pharmacy is a full-featured information system that helps hospital pharmacists has tighter control over the medication management process. It helps organizations improve quality and safety in the complex medication management process, provide for greater efficiency and productivity, and improve operational margins with smarter inventory control. iPro Anesthesia iPro Anesthesia is a comprehensive end-to-end mobile Anesthesia Information Management system (AIMS) designed by practicing anesthesiologists and ranked #1 anesthesia solution in Black Book and KLAS in 2019. It offers a single patient record from pre-op to PACU, providing anesthesia providers’ real-time access to required clinical, billing and administrative information, and it supports fast accurate clinical documentation. Sunrise Ambulatory Care (Outpatient) Juggling the complexities of ongoing care is difficult for patients and clinicians alike. The company simplifies care coordination across every stage and setting of care with a continual patient record – so your clinicians are informed to make the best decisions. Sunrise Ambulatory Care tracks vital processes related to referrals, scheduling, current orders, medications, results, and documents Sunrise Radiology Sunrise Radiology provides users with a single patient repository for outcomes, quality, and regulatory requirements. The solution enables providers to make point-of-care decisions from a single patient record. Further, the total cost of ownership (TCO) is reduced by eliminating additional hardware and databases as well as the need to maintain and build additional interfaces to use Sunrise Radiology. Sunrise Laboratory Sunrise Laboratory is a laboratory information system (LIS) that supports all laboratory business models, including hospital, reference or hybrid labs, as well as single-site or multi-facility labs. It automates the entire laboratory process, including order entry, SR 19

20. Propelling transformation for rapid growth: Laserfiche Meet the driving force behind Laserfiche, Chris Wacker As CEO, Wacker sets Laserfiche’s strategic vision and drives business growth. With 30 years of industry experience, he has a unique perspective on connecting inspiration and information, technology’s capabilities and the human touch. He is committed to leading a customer-centric organization, inspired by the Laserfiche community and its passion for efficiency. Chris Wacker, CEO L automation, and productivity- boosting data analytics. With users spanning more than 80 countries across the globe, in nearly every industry—including government, education, financial services and healthcare—Laserfiche solutions make organizations smarter, more collaborative, more efficient and more effective. aserfiche is the world’s leading software for content management, business process Document Management Organize all your organization’s information so you make faster, better business decisions. Reporting & Analytics Optimize operations by identifying inefficiencies and taking advantage of hidden opportunities. Capture Control all your paper, digital and mobile content with state-of-the-art Laserfiche tools. Platform Services Laserfiche offers key digital transformation-enabling components that meet compliance requirements, integrate with third-party applications and more. Process Automation You handle the business. Laserfiche will handle the process. The company’s solutions will help you manage your mission-critical processes and eliminate busywork. Laserfiche provides the following functionalities Records Management Establish guidelines for organizing your documents to ensure compliance and business continuity for your company. Task Management Manage your mission-critical processes to eliminate spreadsheets, emails and busywork. Content Services Laserfiche enables organizations to manage documents, videos, photos and other content. Investing in a content services platform will help your company eliminate paper, optimize costs and power innovation. Security Protect sensitive content, enable compliance, and achieve records integrity through secure document management. Forms Eliminate paper forms and manual approvals for a better user experience. 20

21. Cloud Capture, organize and automate information in Laserfiche Cloud with industry leading security. • Protect privacy and confidentiality with SSL/TSL encryption and strict access controls for unstructured data Provide agency staff with secure, controlled access to centralized repositories from anywhere in the world with secure Single Sign-On, SHA-256 encryption, and multi-factor authentication • Speed case review and processing with automated workflow steps that can be accessed on any device Enable judges to review and take action on case files through the Laserfiche Mobile app Automate case filing and records requests to free up staff time • • ECM Integration Centralize operations by integrating digital content with other applications. • Improve legislative transparency Deliver high-quality records to staff and the public with ease. Laserfiche serves the following industries Federal Government Meet Your Agency’s Mission • Use business process automation to collaborate on content, route it for review and approval, and publish it to secure web portals • Save time by sharing, searching and retrieving information across multiple agency locations and repositories • Provide and process information in a safer, faster and more cost- effective manner than ever before • Enable citizens to view court opinions, agenda items on demand. Publish an online public record complete with audio, video and supporting documents Provide judges with real-time documentation in their chambers to perform remote video arraignments Healthcare Shorten collection and claims cycles • Provide online access to information with secure, web- based interfaces • Automatically route requisitions for approval and review • Extract data from EOBs and link it to patient records, facilitating faster cash posting • Eliminate the need to physically copy, batch and transport provider documents • Route charge forms to appropriate personnel for verification, coding and billing input • • Human Resource Automate all stages of recruitment and onboarding Work Anywhere, Anytime • Securely capture, view and act upon mission-critical content – from anywhere in the world • Manage tasks by individual or team and use e-forms to complete work orders, sign documents, and approve services in the field • See documents mapped out in the real world and capture images and documents with geolocation • Ensure that mobile content resides within your agency’s IT governance structure, while giving employees more choice over the devices they use Create one view for all new hire documents and tasks. • Use web forms to capture and route job applications • Instantly send notifications to hiring managers when an application requires review • Route hiring decisions to HR to expedite the onboarding process • Automatically schedule IT provisioning, benefits enrollment and other onboarding tasks when a new employee is hired “ Law Enforcement Securely share records between agencies Expedite document review between court staff, attorneys and law enforcement. • Automatically notify attorneys of assigned cases and notify police when charges are filed Enable police officers to submit police reports, pre-trial motions and other documents electronically Maintain different levels of security for each type of document within a case file SR • Reduce Risk with Industry-Leading Security • Manage records in compliance with DoD 5015.2-STD specifications and NARA standards • Meet strict standards for security, compatibility, supportability and sustainability with CoN accreditation • Laserfiche content management, business process automation and data analytics deliver rapid ROI for your organization.” “ Enable mobile court case management Enable instant information sharing between judges, clerks, attorneys and records managers.

22. Unlocking the Power of the Genome - Illumina A rapid delivery of solutions, and providing the highest level of quality, Illumina strives to meet this challenge. Finding Answers While the rate of progress is accelerating exponentially, it is only beginning to understand the clinical significance of the genome. What causes a cancer cell to mutate? What is the origin of a puzzling disease? Is it possible to prevent the next outbreak? Or safeguard the world’s food supply? These are just a few of the challenges that inspire it to push the boundaries of its imagination. s a global company that places a high value on collaborative interactions, scale, helping them create the first map of gene variations associated with health, disease, and drug response. Every breakthrough opened up a new world and showed it how much further there is to go. the intersection of biology and technology. At the most fundamental level, it enables its customers to read and understand genetic variations. The firm strives to make its solutions increasingly simple, more accessible, and always reliable. As a result, discoveries that were unimaginable even a few years ago are now becoming routine – and are making their way into patient treatment. Illumina innovative sequencing and array technologies are fueling groundbreaking advancements in life science research, translational and consumer genomics, and molecular diagnostics. Sequencing and array-based solutions for the analysis of genetic variation and function, in fields ranging from cancer research to agriculture Empowering a Healthy Future Illumina now can sequence on an unprecedented scale. Collectively, this will give it a much deeper understanding of genetics than ever before. The company will begin to truly unlock the power of the genome. These advances will trigger a fundamental shift in healthcare Driving Innovation As a startup, Illumina aspired to transform human health. Its initial products enabled researchers to explore DNA at an entirely new Making a Difference Now Today Illumina is a global leader in genomics – an industry at “Our goal is to apply innovative technologies to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. It is mission-critical for us to deliver innovative, flexible, and scalable solutions to meet the needs of our customers.” Francis deSouza President & CEO

23. IVD Instruments Tailored for Clinical Labs Explore in vitro diagnostic (IVD) instruments designed for the clinical lab environment. With easy-to- follow workflows and integrated software, our IVD instruments deliver accurate, reliable screening and diagnostic testing. Clinical labs can develop and perform their next-generation sequencing (NGS) tests, run predefined gene panels, or pursue a variety of clinical research applications. SR and beyond. Medicine will continue to become more preventive and more precise. The firm will be healthier, longer. Illumina has only just begun. and accuracy, on a massive scale. View benchtop and production- scale sequencer comparison tables, and find tools designed to help you choose the right platform for your needs. Few Products of the Firm Cutting-edge array scanners Illumina array scanning systems deliver rapid, sensitive, and accurate imaging of Illumina microarrays for exceptional genetic analysis results. Illumina sequencing platforms It’s innovative next-generation sequencing (NGS) platforms deliver exceptional data quality The Face of the Firm Francis deSouza | President & Chief Executive Officer Francis deSouza was appointed President & CEO of Illumina in 2016 and is responsible for directing all aspects of company strategy, planning, and operations. He initially joined the company as President in 2013 and led Illumina’s business units and core functions responsible for envisioning, developing and producing the company’s products. Previously, deSouza served as President of Products and Services at Symantec Corporation, where he was responsible for driving the vision for the company’s market-leading portfolio and served in a variety of executive roles. He joined Symantec through the acquisition of IMlogic, where he was co-founder and CEO. Before joining IMlogic, deSouza was co-founder and CEO of Flash Communications, a provider of corporate instant messaging that was acquired by Microsoft. Following the acquisition, he joined Microsoft and led the team responsible for the development of the company’s enterprise real- time collaboration offerings. Currently, he is a member of the board of directors for The Walt Disney Company. Francis deSouza received a B.S. and M.S. in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology.

24. Helping Businesses Manage Today and Transform tomorrow - Insight T 1988, Tim and Eric Crown began their story in this fashion. With a business plan that took root in a college assignment and a cash advance from a credit card, they established Hard Drives International — the company that would become Insight. Investor Relations As a publicly-traded company, the firm provides helpful tools and resources related to its stock on its Investor Relations subdirectory. You’ll find financial reports, dividend history, an investment calculator, frequently asked questions, important contacts and more. he story began with a college business plan. Many great entrepreneurial tales start with two innovators inspired by an initial idea. In One global team The company is always looking for top talent to join its growing team. Explore the latest job openings on its careers page, searchable by job function and location. Find out about its hiring process, as well as information about the benefits it offers employees. It is now celebrating 30 years of innovation where it has helped businesses all over the world trace new paths with Insight Intelligent Technology Solutions™. Its expanded offerings enable organizations to effectively manage today while simultaneously transforming the future. Analyst and Insight reports Discover answers to your pressing questions about digital business and its ecosystems. The company has gathered market research and industry analysis of innovation strategies and disruptive trends in technology. Corporate social responsibility The power of technology and its ability to improve lives is at the heart of what it does every day at Insight. The company believes in the importance of giving back and the impact it has on the communities it operates and lives across the globe. The Company helps you navigate complex IT challenges. Insight provides cutting-edge technology solutions to organizations of all sizes. With deep expertise and end-to-end capabilities, it will help your business run smarter. Insight in the news & communities An Insight-sponsored survey by Harvard Business Review Analytic Services revealed workplace technology impacts hiring and worker retention. Read more about that in its newsroom, where you’ll also find press releases, media center contacts, and important company announcements. Helping You Navigate Complex It Challenges From ideation to execution, the firm helps you drive meaningful outcomes with the IoT, artificial intelligence and more. It will also help you navigate cloud and data Also, it showcases a growing list of technology events. See if it will be hosting or participating in any in your area. 24

25. “Our goal at Insight is to make meaningful connections that positively impact the lives of the people we serve, including our clients, partners, and teammates.” Ken Lamneck President & CEO The Decision Maker Ken Lamneck | President and Chief Executive Officer “Information technology is the best industry in the world, transforming and disrupting many other industries for the better. This disruption is increasing in speed and creating significant opportunities that impact how it lives, create and do business.” Ken Lamneck doesn’t believe in settling for the present. He is fascinated with the future and technology, and the way each inspires the other. This interest and vision have driven Ken from the West Point Military Academy to Insight, where he leads the company as chief executive officer. After five years in the U.S. Army, Ken began his civilian career as an IBM engineer. But he found that sales and marketing better suited his competitive spirit and the servant leadership principles he learned while in uniform. center platforms to optimize your workloads and boost security. Business outcomes are business agility, IT transformation, Operational Efficiency, and Customer Experience. Ken honed his technical knowledge and people skills while rising through the ranks at Arrow Electronics. As president of Arrow’s Industrial Computer Products business, he was drawn to the rapid pace of innovation in the emerging IT industry. He moved to Tech Data Corp., where he directed its growth and operations across the United States, Canada, and Latin America. It has seamlessly connected people, tools and support helps keep workers productive, engaged and inspired. Business outcomes for this are Productive workplace, Secure environment, Simplified technology, and Powerful experiences. By optimizing your IT supply chain, it helps you simplify processes, maximize resources and invest in the future. Helps in Reduced costs, more time & resources, Vendor consolidation, and Maximized IT value. In 2010, Ken joined Insight. His approachable, hands-on leadership style can be seen in Insight’s corridors every day, as he motivates teammates and aligns their efforts with Insight’s strategy to help clients manage their business today and transform for the future. SR 25

26. Providers of Science-Based Solutions That Keep You on the Cutting Edge - Entegris A to help solve your most advanced technology challenges. s a global leader in advanced materials science, the firm has the expertise and determination makes infrastructure investments that put it closer to its customers in all global regions. Entegris has highly skilled team members, facilities and resources are right where you need them to help you solve your most advanced technology challenges. Every day, and for more than 50 years, the singular mission has been to help customers utilize its advanced, science- based solutions to support a safer workplace; to innovate faster and more efficiently; and ultimately to transform the world. PRODUCTS AND SOLUTIONS INCLUDE: • Filtration products that purify gases, fluids, and the ambient fab environment • Liquid systems and components that dispense, control, analyze, or transport process fluids • Gas delivery systems that safely store and deliver toxic gases • Specialty chemistries for deposition and cleaning at advanced nodes • Wafer carriers and shippers that protect semiconductor wafers from contamination and breakage • Specialty coatings that provide high-purity surfaces for wear- resistance, corrosion protection, and smoothness • Premium graphite and silicon carbide for high-performance applications • Shippers and trays for protecting and transporting disk drive components “We deliver innovative, science-based solutions to help customers in the most advanced industries improve their performance and transform the world.” The Internet of Things: A Sustainable Driver for Integrated Circuit Growth From smart speakers to smart homes, smart cities, smart transportation, smart pharmaceuticals, and smart grids, it is not hard to imagine a world where there are chips in just about everything. This paper describes how this proliferation of IoT applications and devices is poised to drive unprecedented levels of demand for memory, processing speed, and bandwidth. Enabling the Technologies that Transform the World As a global company working with leading manufacturers to enable ongoing advancement in technology, Entegris have a global infrastructure that includes strategically placed manufacturing sites, R&D facilities, and customer support centers. The Company The Science of Innovation The Fourth Industrial Revolution is here. Artificial intelligence augmented reality, Internet of Things – these are 26

27. The Leading Man Bertrand Loy, President & CEO Bertrand Loy | President and Chief Executive Officer Bertrand Loy is the President and Chief Executive Officer of Entegris and a member of its board of directors. Mr. Loy joined the company in 2005 as part of the merger with Mykrolis, where he had served as the Chief Financial Officer since 2001. Since the merger with Mykrolis, Mr. Loy has held a series of leadership roles including Senior Vice President, Global Supply Chain, and Manufacturing, and more recently as Chief Operating Officer from 2008 to 2012. not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher- quality, higher-performing technologies at a faster pace. Through the power of its award-winning solutions and its technical expertise, Entegris is providing customers with innovative, science-based solutions to their toughest technology challenges. “We are the Science of Innovation,” says Entegris. • • Specialty coatings Graphite, SiC, and engineered carbon Surface preparation and cleaning Liquid and gas storage and transport • • Micro contamination Control • Leading-edge liquid filtration and purification • Gas purification at parts per trillion (ppt) levels • Airborne Molecular Contamination (AMC) solutions for advanced fabs • Wafer and reticle handling • Fluid management, sensing, and control From 1995 to 2000, Mr. Loy was the Controller and head of manufacturing for Millipore’s Laboratory Water division before becoming Millipore’s Chief Information Officer. He began his career with Sandoz Pharmaceuticals (now Novartis) where he held numerous roles in strategic planning, finance, and internal auditing while based in Europe, Japan, and Latin America. Materials Science and Analytics • Separation science • Membrane science and engineering • Polymer characterization and development • Interfacial science • Source of contamination analysis Manufacturing Excellence • Ultraclean component and materials manufacturing • Rapid prototyping and customization • Leading-edge quality control with integrated SPC • Broad global manufacturing footprint Mr. Loy serves on the board of Harvard Bioscience, a global manufacturer of a broad range of life science solutions. He is the Vice-Chairman of SEMI, a global association providing industry stewardship and promoting the interests of the global electronics supply chain. Advanced Materials • Materials synthesis and tailored formulation • Precision gas mixtures Mr. Loy holds an MBA from ESSEC Business School in France. SR 27

28. Providing digital services for rapid growth: Pulsion A be out of business.” It holds true for businesses belonging to just about every industry. Whether a company caters to tourism, real estate, telecommunication, software services, or logistics, and healthcare, A presence on the internet helps a company gain greater viewership and helps in bolstering credibility. SEO Take advantage of search engine traffic and get your website noticed with a broad range of SEO techniques. Key terms, Keyword planning, and trend analysis are just some of what Pulsion does. wise man once said, “If your business is not on the internet, then it will 20 years of web design experience, the company is no stranger to developing the most engaging web platforms. UI & UX Design Don’t limit access to your website. Pulsion’s intuitive user interfaces are designed to be fully accessible and responsive across all (PC, Tablet & Mobile) devices, browsers, and operating systems. Mobile Applications Working in partnership with you, Pulsion can deliver a mobile app-based upon your specific business needs and objectives. It is committed to developing optimal mobile technologies that will compliment your business operations and profitability. In light of the importance of a user- friendly and interactive website, a company named Pulsion has emerged as one of the world’s leading firms in web design, mobile application development, and relevant services. Rich Functionality The company delivers a range of modern website features including customized site search, social media Integration, user feedback, integrated video and audio content, event calendar, subscriptions, analytics, integrated maps and many more. The company’s mobile app development expertise includes creating native mobile apps for specific operating systems including iOS and Android. Its preferred mobile technologies are Swift, Java and React Native. Here are some of Pulsion’s services Security Given the prevalence of cyber-crime and hacking, security is now a high priority for organizations. Pulsion’s technical skills, experience, and security accreditations allow the company to deliver highly secure websites and support and maintenance services ensure that they remain secure as any new threats arise. Web Design The digital era has reinvented how we communicate and access information. Whilst this could be seen as bringing new challenges, the team at Pulsion prefers to look at it as a fresh opportunity to engage with your audience and gain an edge on the competition. Efficiency Pulsion’s mobile applications are optimized to be functional and efficient in the process. The ability to custom-build your app means your particular business requirements are met and can, therefore, be well integrated into operations. Digital Branding The design team will help communicate your brand in a way that is stylish and consistent with your brand specification. This is then echoed throughout your website, creating the most engaging platform. Support Not only can Pulsion develop the best mobile app software for your business, but it also understands that as your Organisation grows and the commercial landscape changes you may require updates or support throughout the process. Pulsion’s team works diligently to produce the highest standard websites that are accessible across devices, browsers, and operating systems, using solutions such as .Net, PHP, JavaScript, and Python. With over 28

29. Easy to Use User experience and customer engagement are essential for mobile applications. Pulsion works closely with all clients to develop the most effective and practical mobile solutions that suit their needs and requirements perfectly. Consumer Engagement Building an engaging mobile offering can make your business more accessible and valuable for your customers. As an invaluable channel for your Organisation mobile apps can aid in building stronger brand loyalties and greater engagement, as well as gaining access to important customer feedback and data. Digital Transformation At Pulsion, the team prides itself in the experience of the entire technology stack and understands how to integrate mobile solutions into your organization's digital offerings. This allows for the maximization of the benefits of not only mobile but also the cloud and artificial intelligence, to meet your business objectives. John McGuire, Founder Software Development Relying on manual processes, legacy applications and disparate systems can often anchor your Organisation from progression. Pulsion’s experience and esteemed knowledge can remove restraints and get it moving in the right direction with innovative software development solutions. “Pulsion Technology partners with its clients to deliver innovative digital, mobile and artificial intelligence services.” Pulsion is highly experienced in all areas of software design and development. It works with you to deliver creative software solutions that will make a real difference to productivity and efficiency. Its project teams include experts in project management, design, marketing, software, and quality assurance- all of the required skills to deliver exceptional tailored solutions. SR 29

30. Driving success through client and consumer address resolution Aligned assets A management solutions for local authorities, the emergency services and the commercial sector. The company almost exclusively works with AddressBase products from Ordnance Survey but whatever addressing needs a client may have, Aligned Assets can handle. ligned Assets are a full-service company that develops address Customer Service sits at the heart of what is done and Aligned Assets takes pride in the quality of solutions it provides to its clients, for custom and product development. The company’s belief is that software should be a pleasure to use, and has designed solutions to achieve this goal. Solutions Address Management Chances are, your Organisation uses addresses in many of its computer systems. From updating your LLPG, providing an address lookup on your website or storing an address in your accounting system addresses can be of critical importance to your Organisation. Aligned Assets provides software that makes Address Management Simple. Address Cleansing for Energy Suppliers Poor quality addresses within an Organisation create major headaches and confusion, leading to unnecessary wastage in billing, handling of customer inquiries, household visits or other operational activities. Aligned Assets can help energy suppliers review, cleanse and match their own address data to ensure they are as accurate and up-to-date data as possible. Not only will this help with coping with the Central Switching Service (CSS), it will give any energy supplier large benefits in its own right. Insurance companies from around the world. No matter what service your business provides having access to accurate and current data will help you do things better. Address Management allows your Organisation to receive the very best address data available, hold it within a centralized structured format, manage property lifecycle and share that data with other users and systems. If you want to create additional address data in recognized industry standards you can do so too. Address management is the process of not only using address data but of building it and building upon it. Corporate gazetteer management is ensuring that this data is then shared across and used by an entire Organisation. For some organizations you need the ability to manage these addresses, UK Councils have a statutory duty to do so, but other organizations also need to manage addresses, such as the Emergency Services, Local and National Governments, Utilities and By implementing Aligned Assets’ cleansing solution, iMatch, a user 30

31. can take a list of addresses in any structured or unstructured format and cleanse it against the most up-to-date and accurate address product available, Ordnance Survey’s AddressBase Premium. The end result is an official address that complies with British Standard B7666, and therefore includes the nationally recognized Unique Property Reference Number (UPRN) and geographic coordinates of that property. The solution is so flexible it can integrate with any other system being employed, resulting in synchronized, accurate and up- to-date address data being shared across the whole Organisation. By using the automated processes and technology, the need for manual intervention, and therefore duplication of effort, is removed, saving time and money. or unstructured format and cleanse it against a centralized address list, such as AddressBase Premium or your central gazetteer (provided it us up-to-date and accurate). The end result is an official address that complies with British Standard B7666, and therefore includes the nationally recognized Unique Property Reference Number (UPRN) and geographic coordinates of that property. to-date address data being shared across the whole organization. By using the automated processes and technology, the need for manual intervention, and therefore duplication of effort, is removed, saving time and money. Cleansing and matching address data is essential for any organization using addresses, and depending on your requirements, the company can either provide a solution as a module within a corporate gazetteer, as a standalone product or as a service where the matching is done for you. Easy to use, Aligned Assets software can integrate with any other system being employed, resulting in synchronized, accurate and up- SR Address Matching & Cleansing Poor quality addresses within an Organisation create major headaches and confusion, resulting in unnecessary wastage in billing, handling of customer inquiries, household visits or other operational activities. Andy Hird, Managing Director “Aligned Assets are the leading provider in Address Management and Augmented Reality solutions, helping organizations consume, share, integrate and match address data.” Over the last 22 years, Aligned Assets has enabled local authorities, emergency services, and water company customers to cleanse and match their address data to that in AddressBase Premium, achieving large efficiencies in the provision of council services, accurate billing and emergency response to the public. Using sophisticated matching routines within the matching solution, iMatch a user can take a list of addresses in any structured

32. The Experts in Compliant Business Cloud Platforms – Pulsant T The Benefits Of The Cloud Through Strong Relationships And Strong Results. The Vision To help organizations reach their full potential by taking advantage of the cloud to drive real business benefits. Ensuring that technology is a business enabler, underpinning future success and meeting the challenge of security and continuous compliance. he Uk’s Leading Secure Hybrid It And Cloud Hosting Provider Helping You Realize so that you can focus on what’s important: running your business. Blending the best of people and technology through infrastructure, IT transformation, and multi-cloud. The firm’s in-house expertise and cloud consultancy, combined with leading-edge technology solutions, means it can give you complete visibility & control over your entire IT environment. More than that, it provides you with actionable intelligence, best practice processes, and complete support to help you meet your business objectives. Technology supports the business, drives innovation and helps elevate you above and beyond your competition. At least that’s how it should be. The company sees technology as the ultimate enabler, which means your organization comes first, aligning your IT strategy to your business objectives, and not the other way around. It is a hybrid cloud company that focuses on IT and cloud managed services, transformation, security, and compliance. It has got the expertise, resources, and solutions to design, develop and manage intelligent hybrid IT platforms Complete Consultancy, Comprehensive Support From onboarding to delivery, deployment, and support, the firm is there to help to collaborate closely with you and your team from the very beginning to ensure the design and deliver a solution that is fit for purpose and matches your requirements. “Our mission is to continuously develop our knowledge, enhance our capabilities and improve our solutions to proactively meet the needs of our customers and stay ahead of a rapidly evolving market.” The company understands how important your business is. This is why it collaborates closely with you and your team from the very beginning to ensure it designs and delivers a solution that is fit for purpose and matches your requirements. From the initial engagement where it works with you to refine your requirements and define your outcomes, to ongoing support – you will receive expert consultancy, advice and dedicated service to help you meet your business objectives. 32

33. The Decision Makers Pieter Knook | Deputy Chairman With a rich career spent working for the likes of Microsoft for 18 years and at Vodafone where he spent two and a half years, Pieter is also on the board of TDC and is chairman of Matillion Ltd. Niclas Sanfridsson | CEO Niclas joined Pulsant in 2017 following a rich and diverse technology career. Niclas has vast experience in running businesses that focus on offering data centre and managed IT services. Mike Tobin | Chairman Mike is an award-winning CEO, non-executive director, entrepreneur and author. He has over 30 years of experience in the telecommunications and technology industry. Optimize your Technology Environment Get the most of your technology investment with Pulsant’s consulting, hybrid cloud and security expertise. How does it do it? Through its experience and in-house skills that enable it to address the needs of the customers and support them now and into the future. benefits of cloud to your organization, enabling your growth and spurring innovation. All while remaining secure and compliant. using a hybrid cloud to improve security, performance, and connectivity. Consultancy and Professional Services With its wealth of IT consultancy experience, it helps you use technology as a force to support and enable your business to succeed. The firm provides people-based services and knowledge to ensure your IT strategy aligns with your business strategy. Continuous Compliance With compliance playing a critical role in today’s business environment reaching and maintaining it is a challenge. Pulsant’s exclusive intellectual property around regulatory and cloud insight has led to the development of a market-leading 360° managed security service. Pulsant is a hybrid cloud specialist, with a focus on private and public cloud services, network connectivity, security, and integration. What this means for its customers is that it designs, develop and supports solutions that help them manage their hybrid environments and transform their IT operations while remaining secure and compliant. The Infrastructure The company maintains, owns and operates an extensive UK-wide network of enterprise-class data centres, with a focus on security, availability, and compliance. Pulsant Protect The core portfolio of security solutions has been designed and developed to ensure your business is safe and secure in today’s rapidly changing threat landscape. SR Pulsant Managed Cloud The firm designs, deploy and manages cloud platforms that deliver the full Customer Connect Customer Connect is a management platform that enables organizations 33

34. The UK’s Leading Health And Social Care Software And Services Company – System C Connected Care T the UK health and social care sectors. Its solutions help the customers deliver improvements in the quality of care, combined with increased efficiency and financial savings. System C & Graphnet Care Alliance System C and Graphnet together form the System C & Graphnet Care Alliance, a strategic alliance offering integrated IT solutions to the UK health and social care market. he firm is known for its modern, easy-to-use, integrated IT solutions for communities. It does this by linking information from multiple systems, integrating workflows between care settings and supporting multi-provider reporting & analysis. The company’s solutions use leading-edge technologies - including mobile, wearables, instant messaging and machine learning - to radically redesign services and the way clinicians and patients interact together. Together it is: • The no. 1 supplier in social care with 49% of local authorities with social service responsibilities using its Liquidlogic Software • The no. 1 supplier in shared care records with over 40 CCGs (covering 12m patients) using CareCentric shared records in their area • The no. 1 supplier in mobile decision support systems with over 30 Trusts and 750 wards performing over 6 million assessments a month with CareFlow Vitals (formerly Vitalpac) • The no. 2 suppliers in acute Electronic Patient Records with deployments in 23 Trusts • The no. 1 supplier in child health (covering 5m+ children) System C has over 25 years of experience dedicated to supporting health and social care in the UK. It understands the customers’ needs and priorities and is proud to have built up a broad portfolio of market-leading solutions designed specifically to support them in the delivery of integrated services across whole care communities. NHS Long Term Plan and the Global Digital Exemplar program The solutions address all aspects of the government’s transformation agenda as outlined in the NHS Long Term Plan. Its focus is on supporting: “System C specializes in providing health and care solutions that allow for the integration of services in individual Trusts, between different settings, and across whole care communities.” • integrated health and social care solutions new models of care, shaped around patients' needs timely clinical information when and where it is needed electronic records and paperless working access to the data analysis required to drive efficiency gains and improvements in the health of a population patient access to records and patient engagement • • • • A significant provider in areas such as maternity and Business Intelligence The firm specializes in providing health and social care solutions that allow for the integration of services across whole care • System C is working with the UH Bristol NHS Foundation Trust as part of NHS England’s Global Digital Exemplar program. Together it has developed an 34

35. The Joint CEOs Markus Bolton | Joint CEO Markus has 35 years of experience in the software industry and has specialized in healthcare informatics since 1993. He founded System C Healthcare (1983), Shearwater Healthcare Investments (2012) and Shearwater Systems (2013) and is an investor in and director of the shared care record specialist Graphnet Health. Markus has worked at various stages of company development including start-up, early investment, IPO and exit as well as having considerable experience of mergers and acquisitions. Markus moved on from System C following its sale to McKesson in 2011 and rejoined as joint CEO when McKesson sold the company to the Symphony Technology Group in 2014. Joint CEO at System C Healthcare Markus Bolton, Joint CEO Ian Denley | Joint CEO Over twenty-five years' experience in the software industry, with the last fifteen specializing in healthcare. He has considerable experience in leading companies through various cycles of growth and exit including early-stage funding, venture capital funding, IPO, mergers and acquisitions, and trade sales. Specialties: All aspects of managing and leading companies, particularly in software development and new technologies. Ian Denley Joint CEO approved blueprint for digital excellence that is available to NHS Trusts and care communities. • • • • Honesty, integrity, and respect Innovation Dedication and enthusiasm Pursuit of excellence and quality in everything it does which allow for the integration of services across whole care communities. The company does this by linking information from multiple systems, integrating workflows between care settings and supporting multi-provider reporting & analysis. System C is using leading-edge technologies to provide the next generation of hospital IT, transforming the way services are provided and bridging the gap between the acute trust and the wider care community. SR The Core Values System C strives to be the best in everything it does. The firm wants to deliver excellent products, to provide its customers with first-class services and to be the employer of choice in healthcare IT. These core values determine the way it approaches business and they define the principles which it expects the people to follow. Integrated Health & Social Care System C specializes in providing health and social care solutions • Making a difference in the quality of patient care 35

36. Leading a healthcare engagement movement Carenet Health Carenet Health John Erwin, CEO At Carenet Health, we’re innovators, consultants, and collaborators, and we’ve always designed our solutions around what healthcare consumers need when they need it and how they need it. I exactly the information they need, in exactly the way they want to receive it before they even know it’s needed. Where each consumer touchpoint is relevant, timely and important. Words from the CEO At Carenet Health, we believe the day has come for a new kind of healthcare engagement. One that helps consumers, payers, providers— the entire health and wellness ecosystem—replace complexity for understanding. Swap frustration for trust. And ensure that care, support, and guidance are closely aligned to what each consumer needs when they need it. magine your organization delivering healthcare consumer experiences that give individuals This is how we will make healthcare better. We call it: Engaging. For the better. What does Intelligent Engagement look like in the real world? Intelligent Engagement requires equal parts of talent and technology. It is supported by an advanced customer relationship management (CRM) platform, produces hyper- personalization and lives by continuous improvement. Perhaps most importantly, it can take siloed engagement initiatives and turn them into a coordinated, enterprise- wide strategy delivering improved outcomes, cost-savings, and value to both consumers and its clients. Now, imagine it’s entirely possible— today. Welcome to Intelligent Engagement from Carenet Health. To meet the challenges of today’s healthcare world and unlock value across the system, Carenet Health has developed a proprietary methodology that delivers outstanding results in the critical areas of Healthcare Engagement,Clinical Support, Telehealth, and Advocacy. That’s why, as a 24/7/365 provider of healthcare engagement, clinical support, telehealth, and advocacy solutions, we’re proud to lead a consumer engagement breakthrough. By bringing together data, technology, talented team members and unique engagement models, we’re delivering hyper-personalized consumer experiences that meet or exceed those outside of the healthcare industry. This custom approach is based on its continual learnings from 30 years of experience—and rooted in the combined power of data, technology, uniquely talented teams and best practices from inside and outside of healthcare. It’s agile, scalable and multi-channel. With an Intelligent Engagement approach, you can achieve: • Greater alignment between your organization and your consumer—whether that’s a health plan member, employee or patient in your care • Seamless experiences, These are connections that have the power to improve care, outcomes, costs—and lives. 36

37. “ We help our healthcare clients deliver the kind of personalized and convenient experiences that consumers find outside of healthcare today—whether it’s a Virtual Clinic visit, a post-discharge follow- up, or a portal chat about urgent care availability or fitness program enrollment. The thought leaders John Erwin, CEO: Driven by his entrepreneurial spirit, John was part of the original investment team that acquired Carenet in 2004. He brought with him a vision of helping the healthcare industry deliver exceptional member and patient experiences that ultimately improve care, outcomes, and costs. John is an innovator in the field of healthcare consumer influence and has grown Carenet Health to be a leading healthcare engagement, clinical, telehealth and advocacy solutions provider supporting 50 million consumers annually. He has received a number of national awards, including the EY Entrepreneur of the Year. His work in improving healthcare engagement includes partnering closely with the leadership of more than 100 of the nation’s premier health plans. Prior to Carenet, John created West Corporation Outbound in San Antonio, Texas. The company quickly became a market leader. ” consistent across every touchpoint and channel Consumer choice of channel, time and other engagement options The power to guide consumers toward better healthcare decision- making The anticipation of individual needs wants and barriers to care and wellness Simplicity and convenience with on-demand consumer access to care and information available 24/7/365 Information updated in real- time (or near-real-time as data integration permits) • • • • Mick Mazour, President: A seasoned consumer engagement executive, Mick collaborates with CEO John Erwin and the senior leadership team to advance the company’s mission of unlocking healthcare value through consumer empowerment and connection. Prior to Carenet, Mick enjoyed a successful 28-year tenure at West Corporation, where he served as president of numerous entities including West Business Solutions (WBS). In that role, he led 25,000+ team members across the globe. In 1990, he collaborated with John to launch West Outbound. Starting with a single client, they grew the business to exceed $200 million in revenue in 10 years. • The combination that drives Carenet Health’s industry-leading performance Intelligent Engagement is made possible thanks to more than 20 different finely tuned elements. Those factors, when strategically aligned, create its comprehensive package of exceptional teams, a commitment to quality and operational excellence. SR 37

38. Simplifying the meandering corridors of Contract Management: Ecteon T it is research and development, managing payroll, production, manufacturing or if it is sales, marketing, and distribution, software that governs relevant technology has become an integral part of every aspect of business administration. Whenever two companies need to collaborate for any type of business activity, they formulate a contractual agreement that specifies various aspects of the partnership. Some of those aspects could include rights for manufacturing a range of products awarded by a company to a manufacturer, televising rights by a production studio to a broadcasting company, development of relevant business software by one company to an IT company, and so on and so forth. The most important part of any business alliance is the contract. The idea behind Ecteon The journey for Ecteon began 30 years ago when its founder, Richard Eckerstrom, was working as an analyst for the media giant CBS Records. Eckerstrom realized the importance of a consolidated way of managing all the numerous types of contracts that govern tie-ups and operations among contracting parties. This is where the idea for Ecteon was conceived. A large media organization like CBS Records maintained numerous contracts with its portfolio of artists and signed on many more every year. Each of the contracts would have had varying clauses that dictated the working relationship of the company with the artists. Some examples of such clauses include tenure, number of albums produced, distribution, pricing, advances, royalties, and so on. echnology governs just about everything that happens in today’s businesses. Whether nature of the service provider, pricing, requirements, and so on while considering numerous terms and conditions, legal disclaimers, copyright protections, patents, etc. Furthermore, all of these parameters vastly differ according to industry. To top it all, businesses also need to consider government regulations while drafting a contract, in order to avoid compliance complications. A contract is but a piece of paper, but it weighs heavily on corporations that run a business. It is for this reason that contract management is vital for an organization’s growth and protection against external legal risk. “Ecteon has been the leader in contract management for over “Ecteon has been the leader in contract management for over 30 years.” 30 years.” Eckerstrom saw this as an opportunity to deliver a product that would establish a supply for an ever-increasing demand, i.e. managing contracts between multiple business entities. This would be the start of an entrepreneurial journey that began three decades ago and is still going strong. Eckerstrom faced all the challenges and obstacles that are typical of every budding startup, namely, money and people. Eckerstrom succeeded in finding talented people who shared his Drafting, negotiating, signing and performing contracts are what generate revenues, define production costs, hire the teams, and keep a company afloat. Managing contracts is, thus, one of the most important aspects of running a business. Ecteon is one of the world’s leading developers of contract management software. Contracts have to be varied according to the type of services offered, duration of the service, 38

39. vision and helped him attack the problem of trying to do something that had never been done before. The result was creation of the company’s flagship product called Contraxx. proprietary strategic plans of its customers. Ecteon’s customers are reassured by the single focus of Ecteon’s staff and secure data systems that critical information is securely maintained. But in a larger sense, that trust means more than just keeping data secure. Ecteon works with many customers to turn the contracting process into a competitive advantage. Contraxx is a unique solution to manage contracting processes in enterprise environments with all the added flexibility to accommodate numerous types of legal entities, operational scenarios, differentiated process flows, and so on. Using Contraxx, an organization in any business sector can formulate an agreement with any other organization that belongs to any sector. It is such malleability and the ample provision to customize contracts to suit any requirement that has made Contraxx a definitive success among Ecteon’s customers. Richard Eckerstrom, CEO When considering the many facets of that mutual trust, Ecteon’s customers have learned they can trust Ecteon to care about their best interests. This culture of trust and customer care has resulted in many long term partnerships with Ecteon. Today, Ecteon boasts of an impressive clientele that spans industries such as media & entertainment, retail, energy, banking, insurance, healthcare, steel, etc. Some of its most recognizable clients include, Blue Shield of CA, Dick’s Sporting Goods, World Wrestling Entertainment (WWE), Universal Music, Meredith Entertainment, Kaiser Permanente to name a few. Meet the visionary behind Ecteon’s success, Richard Eckerstrom Richard Eckerstrom started Ecteon in 1986. In the early 90s, Eckerstrom established the company as a leader in entertainment industry consulting, leading to key engagements with companies such as Sony, Time-Warner, Bertelsmann, and Universal. Prior to Ecteon, Eckerstrom spent several years working in corporate finance, strategic planning, software marketing, and new product development. An important factor in Ecteon’s success has been the mutual trust developed between the Ecteon team and Ecteon’s customers. Working with its clients’ contracts requires Contraxx software to handle highly confidential data and, often, SR 39

40. An Interview with Glenn Woppman, ASSET InterTech, Inc. President, CEO, and Chairman of the Board: ‘We’re the Leader in JTAG-based Testing and Debug’ “Our mission doesn’t end with best-in-class tools. It begins there and ends in long-lasting relationships with users.” O dramatically. At the same time, applications have demanded lower and lower power consumption, leaving little margin for error in system design and manufacturing. In addition, software, firmware and hardware have become increasingly interdependent. Each must be debugged within the context of the others. And that’s why the vision for the ASSET InterTech, Inc. created SourcePoint and ScanWorks platforms, calls for them to be brought closer together, creating a seamless validation, test and debug environment across hardware and software. That’s real insight into root causes. processor instead of the FPGA fabric. ver the last decade, the speed and complexity of electronic systems has increased the bring-up process; and Processor- based Functional Test, development software for engineers to increase test and fault coverage via at-speed tests using low-level control of the processor. Both ScanWorks’ test technologies enable test reuse from design with tools that support the manufacturing and repair procesess. Additional tools in the ScanWorks platform focus on fast device programming. Fast FPGA-based in- system Programming (FFP) is a tool with downloadable design functions to program large memories quickly to keep up with the manufacturing line beat rate. Complementing FFP is Processor-based Fast Programming (PFP) to achieve the same goal when memories are accessible from the and accessories, including probes, trace ports, analyzers, controllers, adapters, interposers, and other hardware for the SourcePoint and ScanWorks platforms. The company was incorporated in 1995 and is headquartered in Richardson, Texas. It has additional office locations in Anaheim California (Development); Letterkenny Ireland (Development); and sales/support offices in Shanghai China; San Diego and San Jose California; Minneapolis Minnesota; Boston Massachusetts; and Stoke-on-Trent UK. Glenn Woppman, ASSET InterTech, Inc. President/ CEO/ Chairman of the Board, spoke exclusively to The Silicon Review. Below is an excerpt. ASSET InterTech develops and supplies software and hardware debug, validation, and test tools. It offers SourcePoint, a platform of debug and trace tools for C/ C++ embedded software and firmware for Intel, AMD and Arm systems; ScanWorks, a platform that validates, characterizes, and test chips and circuit boards in development, manufacturing, and field service; Boundary-Scan Test, test software that develops interconnect tests and device- programming actions for use on first-prototype boards to accelerate The company also offers ScanWorks Embedded Diagnostics (SED), a custom embedded In-Target Probe (ITP) implementation that provides on-target run-control via baseboard management controllers (BMC) for target applications; SED supports two embedded applications; test during power-on self-test applications and debug for system hang applications as a forensic tool to aid in finding intermittent field faults in software or hardware. Why was the company set up? And how did you expand your company and its offerings over the years? ASSET InterTech is a spin-off of a Texas-based company called Texas Instruments (TI). The company was incorporated in support of a new, revolutionary test technology called boundary scan, based on the IEEE In addition, ASSET InterTech offers a variety of hardware modules

41. Glenn Woppman | A Formidable Leader Glenn Woppman serves customers by making sure that everyone at ASSET continually strives to increase customer satisfaction. He is in charge of new initiatives and stays close to the market by spending the majority of his time with customers, prospects, and the people working closest with them. Mr Woppman led the ASSET business at Texas Instruments before spinning ASSET out of TI in 1995. The original ASSET focus was boundary scan test and he led the company through its expansion and transition to a leader in embedded instrumentation. Mr Woppman holds an MBA from SMU and a BSIE from the University of South Florida. Glenn Woppman, President, CEO, & Chairman of the Board 1149.1/JTAG standard established in 1990. As systems manufacturers were moving to surface-mount packaging technologies and more density of functions on printed circuit boards, physical access for board test was becoming more and more difficult. Thus, the boundary-scan/JTAG standard defined an architecture to put IO cells in silicon at each pin to enable virtual access. This technology drove the need and opportunity for a new way to test using a software-based test tool running on a low-cost PC versus the traditional hardware-based solutions sold as capital equipment. As part of the TI semiconductor business, the ASSET team was able to do the missionary work to champion the standards adoption across the semiconductor industry. But once adopted, the advantage of being in TI became limiting since for the test product line to have a chance of success it had to work with the entire semiconductor industry. Thus, TI agreed to spin off ASSET into – ASSET: ‘The Boundary-Scan Company’. just-in-time manufacturing changes that off-board or custom solutions cannot achieve. Boundary scan was widely adopted by the semiconductor industry in the second half of the 1990s. The major customers that took advantage of this new board test technology and tools were in the communications, defense/avionics, and computer systems segments. ASSET’s ScanWorks became the leading boundary-scan test and programming tool on the market supporting these three segments. The key test value ScanWorks delivers is high test coverage and robust diagnostics to the pin-level to find the fault. The key value from a device programming perspective is the ability to do in-system programming based on a standard, versus individual custom solutions. A standard way to do in-system programming enables a host of manufacturing process efficiencies in terms of re-programmability and The company expanded its offerings over the years investing in new technologies built on the IEEE 1149.1/JTAG foundation. Examples of those investments include supporting IEEE 1149.6 to address AC-coupled differential signal testing; FPGA Fast Programming IP and tools to accelerate in-system programming; and Processor-based Functional Test and Programming technology to support at-speed testing to further expand the fault domain that can be covered. All these technologies are integrated into the ScanWorks test platform for ease- of-use and deployment. ASSET’s first acquisition was a company in Ireland that was focused on functional test through an IEEE 1149.1/JTAG-based debug port, which supported Intel

42. processors for PC motherboard testing. Through the years, ASSET acquired technology and products from a host of companies worldwide, such as Tektronix for a VXI boundary-scan controller card, Saab Test Systems for a test application, and others. This helped ASSET move faster to address customer needs than if we had a not- invented-here attitude that would have precluded these technology acquisitions resulting in a negative impact on the company. of the tools is driven by advanced packaging technology, sub-micron semiconductor process technology and lack of physical access. Both tools are primarily software communicating with silicon IP to help address the engineering challenges of today’s electronics technology. off-shoring production to Asia Managing the company for shareholder value with an outside board of directors from day one with experience in the industry, finance, sales/ marketing, and technology to advise and challenge the management team • If you have to list five factors that have been/ are the biggest asset to your organization, what would they be and why? • Close relationships with key customers that lead their end markets • Committing resources to industry standards groups and contributing significantly to those, thus creating new technology and business opportunities • Highly technical, experienced employees that establish technical credibility and trust with customers • Global resource deployment that supported the market move from vertically integrated to the OEM-to-ODM/EMS model with Where do you see your company a couple of years from now? Our foundation for test and debug is very strong and in the near- term future, we will be working to deploy the technology from a PC to embedded in-system to address the critical need of 24/7 uptime for globally networked devices. A second key focus of that embedded strategy is to help the defense industry where systems are in the field for 20-30 years–in terms of addressing the billions of dollars it invests for “no trouble found” in the repair process. Recently, ASSET made a second acquisition, purchasing a company in California that was a leader in Intel-based software debug. That product line, SourcePoint, originally supported Intel Xeon and Core x86 products for software debug focusing on UEFI (BIOS in PCs and Servers). ASSET has expanded SourcePoint recently to support AMD EPYC server processors. Both ScanWorks and SourcePoint are platforms with multiple applications to give engineers access to debug, validation and test of complex electronic boards and systems. The usage We’re also looking at the company’s core competencies to find another ‘Blue Ocean’ opportunity for future growth and longevity – that activity is now under development. SR “With more than 10,000 users worldwide, ASSET’s two platforms – the ScanWorks® platform for hardware validation and test, and the SourcePoint™ platform for software debug and trace – provide real insight from code to silicon for engineers in design and manufacturing who are working on the most advanced Intel®, AMD and Arm® designs.” 42

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44. The trusted advisor transforming patients’ lives worldwide with pioneering molecular diagnostics: Myriad At Myriad, our goal is to make a difference in patients’ lives and our work has been guided by this mission throughout the Company’s history. M development, and marketing of transformative molecular diagnostic tests that address pressing clinical needs across multiple medical specialties. diagnosis of disease when it is more treatable and survival rates are better.” yriad is focused on revolutionizing patient care through the discovery, resources and its reach to include a global community: Myriad is present in 128 countries: 16 in which it has direct subsidiaries and 112 in which it has 44 distributors on 6 continents. “Our diagnostic tests help in the early and accurate The company values Since 1991, Myriad has invested heavily in educating patients and healthcare professionals about the role genes and proteins play in disease. Millions of patients have already benefited from Myriad’s tests, which helps healthcare professionals better manage and tailor medical care. As Myriadians, we are… Passionate About Patients worldwide and transforming their lives with the Pioneering Spirit to lead a revolution in healthcare through breakthrough discoveries, acting as Today, Myriad continues this strong tradition. It is expanding its reach and increasing its impact on patient care by introducing new molecular diagnostic and companion diagnostic tests for a growing number of diseases. Trusted Advisors to patients and physicians earned by a relentless pursuit of perfection and professional integrity as part of a United Team born out of the utmost respect for each other and a singular outward focus on patient care. The firm is also focused on expanding internationally in an effort to broaden its geographic footprint and provide its life-saving products and services to patients and healthcare professionals around the world. More than 25 years as a Leader in Molecular Diagnostics Myriad Genetics was founded in 1991, 10 years before the human genome was sequenced, making Myriad one of the first genomics companies in history. Today, Myriad From its birthplace in Salt Lake City, Utah, Myriad has expanded its Mark C. Capone, President & CEO 44

45. is the pioneer and leader in molecular diagnostics, offering innovative products that transform patients’ lives. These products include leading molecular diagnostic tests for hereditary cancer, urological cancer, autoimmune disorders, depression, and other diseases. The firm is excited about the future and remain committed to advancing the science of personalized medicine as its develop more products to address unmet medical needs. The leading man Mark C. Capone, President, and CEO: Mark C. Capone is president and CEO of Myriad Genetics. He previously served as president of Myriad Genetic Laboratories from March 2010 to June 2015. Mr. Capone joined the company in October 2002. Prior to joining Myriad, he served 17 years with Eli Lilly and Company where he held positions as product development manager, manufacturing plant manager, and area sales director. Mr. Capone received his B.S. degree in Chemical Engineering from Penn State University graduating with the highest distinction and his M.S. degree in Chemical Engineering from Massachusetts Institute of Technology. He also earned a Master of Science in Management from the Sloan School of Management at the Massachusetts Institute of Technology. In 2012, Mr. Capone was elected Outstanding Engineering Alumnus at Penn State and is a member of the Industrial and Professional Advisory Council along with Advisory Board for the Hershey Medical Center for Innovation, both at Penn State. He currently serves on the Board of the American Clinical Laboratory Association and is a Member of the Board of Trustees for Pioneer Theatre Company in Salt Lake City. Myriad’s molecular diagnostic products are designed to assess an individual’s risk for developing disease so that action can be taken to prevent or delay its onset. The company’s prognostic medicine products assess a patient’s risk of disease progression and recurrence so that a healthcare professional knows how aggressively to treat the disease. Its companion diagnostic products identify a patient’s likelihood of responding to a particular therapy to ensure optimal treatment decisions. The need to save lives and improve the quality of life for patients is a global imperative that knows no boundaries. Myriad is dedicated to providing patients and healthcare professionals around the world with accurate, clinically valuable information that improves, enhances and individualizes patient care. As part of this commitment, Myriad has established its International Headquarters in Zurich, Switzerland, a full-service laboratory in Munich, Germany and sales offices in Munich; Paris, France; Madrid, Spain; Milan, Italy, and Zurich. Myriad also works with a global network of distributors to bring its transformative molecular diagnostic tests to patients who need them. SR

46. Cover Story Revolutionizing Workforce Optimization:ZOOM International C reputation. As any organization grows, its offerings and clientele scale with it and throughout that maturation there is no more critical component than happy customers. Customer service has become an industry in itself with companies from every sector maintaining elaborate systems and processes to provide support to their customers. At a time when technology is advancing at an astounding rate and markets continue to fluctuate, the needs of the customer are a critical bellwether for forecasting profits. orporations large and small are dependent on customer satisfaction to drive revenue and brand customers. One of the most important aspects of efficient customer support is the provision of a contact center. Simply put, a contact center is an organization set up by corporations exclusively for the purpose of providing full-time support for their customers. Unlike call centers, contact centers provide omnichannel access allowing their customers to interact through multiple channels such as; phone calls, email, VOIP, messaging and others. With over 2200 customers & partners ranging from small businesses to Fortune 500 companies, ZOOM has helped its clients capture the pulse of the market, improve customer satisfaction and expand their own base of customers. ZOOM International is one of the world’s leading customer experience solution providers for contact centers. Simply put, it is an established market leader in helping organizations understand how their customers feel when utilizing their products or availing their services. ZOOM has an internal system developed for capturing and reacting to their own customers’ sentiment in near real time, using automated NPS surveys, analytics, workflow, notifications and customer experience processes to With increased access to the internet, there are now various ways and means available for corporations to interact with and provide the necessary support to their 46

47. Revolutionizing Workforce Optimization:ZOOM International create an exceptionally positive sentiment from their own customer base. In fact, their NPS score for the trailing 365 days is an astoundingly high 87 when companies like Apple and Amazon’s scores are around 70. They share a similar set of capabilities in their software platform with their clients to help elevate every encounter with their own customers. For those reasons, there is simply no other software provider in the contact center space that has the level of measurable trust and customer happiness that ZOOM does. Established in 1999, the company initially struggled to establish a firm customer base, however through effort and ingenuity, ZOOM established an exceptional service reputation capitalizing on the massive global market of customer support and contact centers. But what the company wants to focus on is the customer interaction part of the support infrastructure. With an established base of customers, ZOOM aspires to become the leading software solution provider for contact centers and back office teams. Their strategy to win is simple: simplification, centralization and speed to find critical customer interactions requires the ability to search across all channels (phone calls, emails, chats, texts, etc.) with as much ease as one has while searching for something on Google. Customer support is all about helping a customer derive the greatest value from a product or a service. Companies from every sector invest considerable amounts of revenue into providing a reliable means of customer support and satisfaction. ZOOM helps them elevate contact center operations and positive service to another level. By developing software to enable its clients to analyze all of their interactions with their customers, ZOOM has provided means for companies to learn about the general customer sentiment towards their products and services. This sheds light on what a company is doing right and where it needs to improve to maintain clients and protect revenue. A Unique Customer Focused Approach Workforce Optimization (WFO) is a business model that consolidates contact center technologies for enhancing customer experience and bolsters operational efficiency. Over the last 20 years, ZOOM International has developed software solutions for contact centers with over nineteen hundred customers in 94 countries. Three-fourths of the company’s revenue is derived from its contact center customers and with the remainder from back-office operational organizations. In order to accomplish its goal of leveraging customer interactions in the simplest way possible, ZOOM invested heavily to develop features leveraging Solr, a search analytics engine that would allow corporations to comb through all of the interactions they’ve had with their customers, past and present, to know which of their products and services are popular and which are not. Solr is extremely Knowing what the customer wants is an excellent indicator of where the market should be headed. Discerning market patterns is an extremely difficult task, and what better way to go about it than turning to the customer support infrastructure to yield useful data about where customer affinities lie? 47

48. “We are obsessed with helping our customers elevate encounters with their own customers.” Brian Shore, CEO 48

49. effective and forms a technological cornerstone upon which companies like Netflix, Instagram, and eBay base their offerings. ZOOM’s very own survey technology makes it easier to have a workflow process to identify areas that are not performing as per expectations and improve upon their offerings. and has done so by emphasizing groundbreaking innovation every step of the way. In light of this, it should come as no surprise that ZOOM has begun tapping one of the most advanced and talked about spheres of technologies currently available – artificial intelligence or AI. As a part of their continued technology investment, ZOOM is also converting their software platform to a cloud native architecture. Cloud native is an approach of designing and hosting applications from the cloud and providing services like container engines, orchestrators and continuous integration. It is especially useful for companies that are looking to hyperscale existing products and keep operational costs at a minimum. Using Kubernetes, docker and other open source cloud native technologies, they are developing a one-of-a-kind fully portable and secure software platform. The new platform is simpler to manage and operable on clouds by Amazon Web Services, Microsoft Azure as well as Rackspace. The same platform and products will support hundreds of thousands of users in the cloud and/ or can be installed on premises or within hybrid configurations. The modern architecture for these types of platforms also allow maximum extensibility using secured APIs and perform very well at scale for larger customers while remaining cost effective for smaller ones. One of ZOOM’s early differentiators is its media capture technology. As the name suggests, it allows users to record audio, video, phone calls and customer interactions across multiple channels. These can later be used to measure customer sentiment or meet compliance objectives and improve operational efficiency. Their media capture software was developed on a Solr based platform and remains the most popular of ZOOM’s products. Artificial intelligence is the hot buzzword of the entire global tech industry. In layman’s terms, AI is any sort of intelligence demonstrated by machines. It is without a doubt the future of technology and is well on its way to being incorporated into every aspect of the business. So, it was obvious that a highly innovative company like ZOOM would find a way to leverage this piece of technology to further elevate their solutions. Artificial Intelligence and machine learning algorithms, true to how they sound, require data or input to be able to learn a particular task and keep getting better at it. In other words, AI is only as good as the data that is given to it. ZOOM has committed considerable resources into developing what it calls the “emotion of the customer engine”. For a company that prides itself on determining the sentiment of customers, a machine learning powered algorithm that processes all the customer responses from numerous surveys would be extremely helpful in helping its clients to know what reactions to expect from their customers. Moreover, the large cache of customer data that is gathered from all customer interactions is the perfect input to get the desired output. For a company like ZOOM which is hyper focused on customer emotions, artificial intelligence and machine learning are some of the most promising tools to help them capitalize on growth opportunities and expand their foothold over the market. To further assist contact centers, ZOOM developed an in-house speech analytics engine to automatically “tag” interactions using phrases spoken during calls. It allows quality assessment managers at client companies to review hundreds of thousands of interactions with consumers and look for certain commonly used phrases that are indicators of levels of customer satisfaction. Corporations belonging to internet services, telecommunications, hospitality, healthcare, banking & finance, etc. interact with hundreds of customers each day and knowing the general sentiment towards their offerings goes a long way in shaping policy decisions. Such a comprehensive approach towards customer welfare ensures retention and subsequently, high revenues and a larger market share. Summary ZOOM continues to develop using the latest technologies, wow its customers with exceptional service and to provide a uniquely trusted workforce management platform for contact center organizations. Their extensive industry experience, innovative technologies and proven ability to elevate customer experience make them a compelling choice for contact centers and back office organizations of any size or scope. It is easy to see why they are one of the 50 most trustworthy companies in 2019. Innovative Contact Center Products ZOOM has managed to graft technology into the contact center space and maximize its footprint Awards ZOOM International has received multiple awards and recognition for excellence including: 49

50. Gartner Gartner recognized ZOOM International as an insightful emerging vendor in 2012, 2013, 2014, in the Greater Magic Quadrant for Workforce Optimization. Optimization Market and Product Report by DMG Consulting, LLC. “[ZOOM is] a company that actually love (s) solving problems and, as an engineer, I love that. I love solving problems for my customers.” - Kevin Parrett, VP, Contact Center at Presidio In December 2014, DMG ranked ZOOM International #1 WFO vendor in Customer Satisfaction. Let’s look at some testimonials from happy customers & partners “[ZOOM has] given us a clear view of what our agents are doing on the phones. It allowed us to listen to their calls, and to coach and develop our agents. Without the ZOOM quality management or the call rec system, we would not be able to have that process in place.” - Patrice Chance, Memorial Hermann Health Services “The difference between ZOOM and other vendors is that they showed great flexibility during implementation, and they provide very fast and effective support if issues arise.” - Finansbank ZOOM International is also one of 7 on the new Gartner WEM Magic Quadrant in 2018. CRM Service Leaders and Awards ZOOM International is “One to Watch” for the third year running as a Best Workforce Optimization (WFO) software in the 2019 CRM Service Leaders Awards. “Implementation went smoothly, and the production stage confirmed the high quality. As a result, we increased the number of licenses and now have over 500 seats recorded by ZOOM.” - Tauron SR DMG Consulting, LLC Recognized in reports for 2012, 2013 and 2014 in the Workforce The driving force behind ZOOM International’s meteoric rise The driving force behind ZOOM International’s meteoric rise Brian Shore, CEO: Brian is a metrics and outcome focused executive, investor, and mentor based in Franklin, TN. Under his leadership, the company experienced a 30%+ compound annual growth rate and substantially expanded its customer and partner base from 86 to 2,370. He further led ZOOM to receive multiple awards from industry analysts and achieve recognition as a major WEM software player. ZOOM has been recognized on the Gartner Magic Quadrant six out of the prior seven years. Before his role as CEO, Brian managed ZOOM’s service organization, building a customer serving culture that is measurably the best in the industry. ZOOM’s NPS scores from their customers moved from a 65 in 2014 to an 87 NPS today (trailing 365 days), demonstrating his passion and leadership around serving the needs of customers. Prior to ZOOM, Brian was a leading Sales Account and Regional Manager for both CISCO & Dentsply. He holds degrees in Biochemistry and Molecular Biology from the University of Georgia, as well as focused coursework from Harvard Business School Executive Education. Brian co-founded Rock Royalty Custom Guitars in 2010, a luxury design house that manufactures the world’s most opulent guitars and luxury apparel. In his spare time, Brian serves on several company Board of Directors, invests in local technology companies, and provides advice and mentorship to other leaders. Brian is most proud of his incredible wife, Rachel, and their four amazing children: Benjamin, Savannah, Jacob & Sophia. Cover Story 50