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NHS Leeds South and East CCG

NHS Leeds South and East CCG. Patient and Public Involvement Leadership Programme March 2012. Context. Organisation. Engagement Continuum. World Class Commissioning. Engagement Continuum. Awareness. Broad understanding of health risks Health risk belongs to others.

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NHS Leeds South and East CCG

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  1. NHS Leeds South and East CCG Patient and Public Involvement Leadership Programme March 2012

  2. Context

  3. Organisation

  4. Engagement Continuum World Class Commissioning Engagement Continuum Awareness • Broad understanding of health risks • Health risk belongs to others • Makes life-style changes • Discipline to maintain changes Transformation Internalisation • Self, Close Friend or Family member directly impacted • Researches issue • Takes action to improve health and/or minimise future risk • Seeks medical advice Action

  5. Life Stage Segmentation Marital Status Presence of Children Employment Status Age • 20’s, 30’s, 40’s, 50’s • Pensioners • Single • Married • Age of Children • Empty Nesters • Employed • Unemployed Income, Gender, Ethnicity, Health Status, Attitude

  6. Methods of Engagement Maximum Involvement Minimum Involvement Better Utilisation of Providers as a Channel Creative Application of Technologies Source: Some content were adapted from a combination of publications from the Department of Health, Picker Insititute (Europe), and NHS Institute for Innovation and Improvement

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