Presentation Transcript

1. That product is junk! Did you test it? I have rights you know I just wanted my western bacon cheese burger $200 $200 $200 $200 $400 $400 $400 $400 $600 $600 $600 $600 $800 $800 $800 $800 $1000 $1000 $1000 $1000
2. That product is junk! Did you test it? I have rights you know I just wanted my western bacon cheese burger $200 $200 $200 $200 $400 $400 $400 $400 $600 $600 $600 $600 $800 $800 $800 $800 $1000 $1000 $1000 $1000
3. Category 1 $200 Retail stores that emphasize lower prices and offers little personal services?
4. Category 1 $400 The stage of the purchase decision-making process where you shop for the products and services that could satisfy your needs.
5. Category 1 $600 Traditional retailer that has an extensive product line and emphasizes service
6. Category 1 $800 The stage of the purchase decision-making process where you state why you intend to buy
7. Category 1 $1000 Small food store with accessible location and long operating hours that stocks popular items at higher prices.
8. Category 1 $200-Answer Discount store
9. Category 1 $400-Answer Evaluating alternatives
10. Category 1 $600-Answer Department store
11. Category 1 $800-Answer Identify needs and wants
12. Category 1 $1000-Answer Convenience store
13. Category 2 $200 Type of sale in which regular merchandise is sold with short-term price reductions
14. Category 2 $400 The final stage of the purchase decision making process Daily Double
15. Category 2 $600 Large, full-service food store that carries many brands.
16. Category 2 $800 Type of sale used to eliminate merchandise that stores no longer wish to carry.
17. Category 2 $1000 The stage of the purchase decision-making process where you answer questions such as, “how much am I willing to pay?”
18. Category 2 $200-Answer Promotional sale
19. Category 2 $400-Answer Make the decision
20. Category 2 $600-Answer Supermarket
21. Category 2 $800-Answer Clearance Sale
22. Category 2 $1000-Answer Determine desired satisfaction
23. Category 3 $200 _____ ______ _______ can provide helpful information about businesses to consumers.
24. Category 3 $400 Comparison shoppers com pare ______, ______, ________, and _______ of products.
25. Category 3 $600 Because of the consumer movement, President John F. Kennedy created a consumers _____ ____ ______ describing what every consumer can expect from a business.
26. Category 3 $800 Advertising is largely regulated in the U.S. by the _______ _______ ______
27. Category 3 $1000 An ______ warranty is a product guarantee made orally or in writing, a _____ warranty is imposed by law and applies even if it has not been stated.
28. Category 3 $200-Answer Better Business Bureau
29. Category 3 $400-Answer Price, Quality, Services, Brands, (Sales)
30. Category 3 $600-Answer Bill of Rights
31. Category 3 $800-Answer Federal Trade Commission
32. Category 3 $1000-Answer Expressed, Implied.
33. Category 4 $200 A legal action by one party on behalf of a group of people who all have the same grievance.
34. Category 4 $400 If you complain about an unsatisfactory purchase by writing an angry letter to the store clerk threating to have her fired, you are violating the consumer responsibility of ______
35. Category 4 $600 A promise by a manufacturer or dealer that a product is of certain quality is called a _____
36. Category 4 $800 This federal agency has the power to set safety standards and ban or recall hazardous products.
37. Category 4 $1000 This product testing organization publishes a monthly magazine called Consumer Reports.
38. Category 4 $200-Answer Class action suit
39. Category 4 $400-Answer Being Reasonable
40. Category 4 $600-Answer Guarantee
41. Category 4 $800-Answer Consumer Product Safety Commission
42. Category 4 $1000-Answer Consumer Union
43. Final Jeopardy Complaint
44. Final Jeopardy If you have a complaint, what actions should you take to try to remedy the problem? You have 1 minute to consult…
45. Final Jeopardy If you have a complaint, what actions should you take to try to remedy the problem? You have 30 seconds to consult…
46. Final Jeopardy This insurance provides cash payments to individuals who are out of work You have 15 seconds to consult…
47. Final Jeopardy If you have a complaint, what actions should you take to try to remedy the problem? Time Is Up
48. Final Jeopardy - Answer Contact Place of Purchase Contact headquarters Involve Consumer Agency Take legal action
49. Jeopardy Thank you for playing another fine round of America’s favorite question and answer game.