configuration and accounting modules overview software, networks, and features

1. configuration and accounting modules overview software, networks, and features

2. about Unique • Privately Held, Small Business • Headquarters in Henderson, NV • Since 1984 • Focus is providing telephone management systems to large enterprise customers • Customer base – 300+ Business, Higher Education, Federal, State, VA, Medical Facilities • Large customers with 150K-200K lines with over 80 Call Servers in a single database • Platinum Partners with Avaya • Developer Partners with Avaya, Cisco, and NSN • JITC Certified • Active IA Type Accreditation for US Navy

3. accounting & configuration

4. link link link link 2. Automate billing for Official and Unofficial customers 4. Asset tracking and inventory management 3. Work flow for customer orders and troubles 1. Simplified MAC for network owners and customers • Manage multiple communication servers and PBX’s (VoIP and TDM) through a single graphical interface • Configurable templates and data fill controls • Build custom scripts for unique set configurations through the cairs.net WOPR™ script engine • Ensure database accuracy of network assets with cairs.net database through the Data Sync Center • Track Cable, Directory, Billing, Equipment and Station data from a single screen

5. centralized access PBX and VoIP management

6. link link link link 2. Automate billing for Official and Unofficial customers 4. Asset tracking and inventory management 3. Work flow for customer orders and troubles 1. Simplified MAC for network owners and customers • Automates monthly billing cycle from start to finish reducing or eliminating man power requirements • Provides a unique portal login for Official (SMB) vs. Unofficial (residential style) • Tracks charges for one-time, recurring, and call charges • Offers customers with a call log dashboard that displays their call usage • Manages payments, adjustments (credits and debits to accounts • Contains customizable reports

7. billing automation link analyzespending collect billing data create-distribute-verify link link link

8. link 2. Automate billing for Official and Unofficial customers 4. Asset tracking and inventory management 3. Work flow for customer orders and troubles 1. Simplified MAC for network owners and customers • Create custom work flows, on the fly or pre-canned • Organize work load between multiple work centers • Determine what users can update and what data they can view within the work flow process • Offers Telephone Control Officers (TCO) and subscribers a web portal to submit and track work order requests and troubles

9. Work Flow Management link customer portal work flow with multiple work centers organized into time frames link link

10. link 2. Automate billing for Official and Unofficial customers 4. Asset tracking and inventory management 3. Work flow for customer orders and troubles 1. Simplified MAC for network owners and customers • Track all equipment types • Serial numbers (Bar Code Scanner) • One-time/Reoccurring Charges • Total quantities, Stock Levels (used/available) • Communication Server Data (VoIP & PBX) • Ports in-use and available • Sets and Feature Inventory • Remote Secure Maintenance Access (SMA) • Cable Data • Cable Building Fill Percentages • Network Connectivity Route Tracking • MDF & IDF Tracking

11. .NET Smart Client • (Web Services Based) • Subscriber & TCO Portal (Browser) • Planned API • cairs.net enterprise server application (CEDC) • Microsoft SQL 2008 • Cairs.net enterprise service (CES) Manager User Interface Apps • WOPR (Scripting Engine) and UCE (Network Call Logging ) • all API/WSDL are compiled into WOPR Language • Voice Network SSL, SSO or Forms Authentication Enterprise Applications API Data Collection CLI (Serial or IP) XML & File Transfer

12. software & hardware • cairs.net Smart Client – • Windows based PC – XP, Vista, 7 (installs in My Documents - light) • Subscriber Portal • Browser based (IE, Chrome, Firefox ready) • Cairs.net Enterprise Data Center (CEDC) & Enterprise Service Manager (CES): • Server OS - MS Server 2003 or 2008, IIS 6.0, .NET Framework 2.0, MS SQL 2005 or 2008, 1.5 GHz, 3.0 MB RAM, 100 Gig Hard Drive • Application Load Balancing and GEO-Redundancy supported • WOPR & UCE • Server OS - MS Server 2003 or 2008, IIS 6.0, .NET Framework 2.0, MS SQL 2005 or 2008, 1.5 GHz, 3.0 MB RAM, 100 Gig Hard Drive

13. .NET Smart Client • Rich UI Features: • Ribbon: • Instant Search:

14. WOPR™ • Interpretive language that compiles at run time enabling Communication Server development without having to update the enterprise software

15. environment integration

16. billing & call accounting benefits • Automate monthly billing cycle and reduce the time and hassle of distributing bills. • Track one-time/recurring/call charges for calling cards, cell phones, equipment, circuits and labor. Save time and money by wrapping your arms around the total cost of operation, which is key to determing cost saving policy and strategy. • Automate residential/student billing and save money without worrying that charges are slipping through the cracks. • Allocate charges for a subscriber to multiple paying organizations and easily get the right organizations billed for the charges they are responsible for. • Automate vendor media import and billing and save money through spending visibility, cost distributing, and eliminating vendor overcharging. • Create greatest cost and usage reports and eliminate abuse by determining problem sources. • Create comprehensive spending reports and analyze spending trends and vendor contract costs.

17. set configuration

18. data sync center

19. Connectivity management

20. Thanks for your time. Shawn VanderhovenDirector of Sales and Product Management Desk: 702.216.0266 Cell: 801.830.5900 shawn@unique.net