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SCCC Demographics

Bridging the Digital Divide with an I-BEST (Integrated Basic Education and Skills Training) IT Program Dan Loos and Michael Taylor Seattle Central Community College. SCCC Demographics. Data from 2010 Students Transfer. . . . . . . . . . . . . .42%

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SCCC Demographics

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  1. Bridging the Digital Divide with an I-BEST (Integrated Basic Education and Skills Training) IT ProgramDan Loos and Michael TaylorSeattle Central Community College

  2. SCCC Demographics Data from 2010 Students • Transfer. . . . . . . . . . . . . .42% • Workforce –Professional/Technical. . .32% • Basic Skills. . . . . . . . . . . .19% • Developmental. . . . . . . . . .7% • Total (state funded).12,789 • Running Start. . .. . . . . . . 450 • International Contract. .1,604 • Worker Retraining……... . 665Seattle Central Community College Promo Video Median age [yrs]. . 27.2 Female/Male. . 56%/44% Disabled. . 2% Attend full-time. . 44% Median quarterly credit load. . 10 Received financial aid. . 24% African American. . 18% American Indian/Alaska Native. . 1.1% Asian. . 17% Hispanic. . 11% Multi-racial. . 5% Native Hawaiian/Pacific Islander. . 0.5% Other. . 4% White. . 43% Cengage Course Technology Conference 2012, San Antonio, Texas

  3. Basic & Transitional Studies Division Demographics Cengage Course Technology Conference 2012, San Antonio, Texas

  4. Basic & Transitional Studies Division Demographics Cengage Course Technology Conference 2012, San Antonio, Texas

  5. The Climate In Washington State • 400,000 working adults do not have a high school diploma • An additional million adults lack education beyond high school • Only 13 percent of ESL students and 31% of ABE students continued on to college-level work. Cengage Course Technology Conference 2012, San Antonio, Texas

  6. Research Findings: The Tipping Point “…one year of college level credit plus a credential made the biggest difference or “tipping point” in earnings after leaving college. ESL students who reached this point or beyond earned $7,000 more per year than ESL students who were unable to reach the one year tipping point in their post-secondary education and training (Prince and Jenkins, 20052).” Cengage Course Technology Conference 2012, San Antonio, Texas

  7. Research Recommendation “…consider making at least one year of college-level courses and earning a credential a minimum goal for the many low-skill adults they serve.”2 [Since] only 4 to 6% of students reached the Tipping Point or earned a certificate or degree within five years of completing Adult Basic Education.1 Cengage Course Technology Conference 2012, San Antonio, Texas

  8. Creation of I-BEST …I-BEST pairs workforce training and ABE or ESL so students learn literacy and workplace skills at the same time. • Adult literacy and vocational instructors work together to develop and deliver instruction. • Colleges provide higher levels of support and student services to address the needs of non-traditional students. Cengage Course Technology Conference 2012, San Antonio, Texas

  9. Why I-BEST?Demand, Acceleration, Completion • Increasing high numbers of adults without high school diplomas Higher demand for adult literacy and job skills training. • Portion of credits must be college-level • Get students to the first economic tipping point—45 college-level credits and a vocational certificate Cengage Course Technology Conference 2012, San Antonio, Texas

  10. Why I-BEST? Student Success The Columbia University’s Community College Research Center’s evaluation of I-BEST validated the earlier research findings of the Washington State Board for Community & Technical Colleges: • I-BEST moves low skilled students farther and faster in college-level work. • I-BEST students are more likely than others to: • continue into credit-bearing coursework • earn occupational certificates • make point gains on basic skills tests • Persist into their second year Cengage Course Technology Conference 2012, San Antonio, Texas

  11. Why I-BEST? Students Do Betterand Go Further, Faster Columbia University’s Community College Research Center found that I-BEST students in comparison with other basic skills students in workforce programs are: • 3 times more likely to earn college credit • 9 times more likely to earn an award • Everett Community College, WA Video: http://www.youtube.com/watch?feature=player_detailpage&v=JG5MoVDT14Y#t=155s Cengage Course Technology Conference 2012, San Antonio, Texas

  12. Why I-BEST?Enhanced FTE Funding • Washington State colleges are reimbursed at 1.75 times the normal rate per full-time equivalent student. • Caveats • No requirement that the colleges apply the FTE funds to I-BEST programs. Therefore, I-BEST programs do not necessarily directly benefit from the extra funds. • Some colleges reported that the FTE funding did not fully cover I-BEST expenses. • Enhanced funding model for I-BEST was only an incentive when colleges were in danger of not meeting enrollments. Cengage Course Technology Conference 2012, San Antonio, Texas

  13. Why I-BEST?Performance (Student Achievement) Rewards:Momentum Points I-BEST students can help increase the number of momentum points that a college is awarded via multiple benchmarks: One point is awarded each time a college student: • Makes nationally recognized standardized test gains in math or in English language reading or listening as measured by pre- and post-testing or by earning a GED or high school diploma • Passes a remedial math or English course with a qualifying grade to advance toward college-level work • Earns the first 15 college-level credits • Earns the first 30 college-level credits • Completes the first 5 college-level math credits • Earns a certificate backed by at least one year of college, earns a two-year degree or completes an apprenticeship http://www.sbctc.ctc.edu/college/education/momentum_point_calculation_mar07.pdf Cengage Course Technology Conference 2012, San Antonio, Texas

  14. I-BEST Programs Continue to Expand • Washington currently has 155 approvedI-BEST programs • I-BEST FTES have grown substantially overtime. • This past year state enrollments were basically flat due to system budget cuts. Cengage Course Technology Conference 2012, San Antonio, Texas

  15. I-BEST Career Fields (Examples) • Architecture/Engineering • Automotive/Engine Repair • Commercial Driver’s License/Transportation • Corrections/Law Enforcement • Early Childhood Education/Childcare • Healthcare • Manufacturing/Trades • Office Support/Technology Cengage Course Technology Conference 2012, San Antonio, Texas

  16. I-BEST Model Requirements • College-level Professional Technical Credits that are part of a career pathway • Students qualify for federally supported levels of basic skills education • Students pre-tested using CASAS • Minimum of 50% overlap of basic-skills instructor and professional-technical instructor in the same classroom • Integrated program outcomes and joint planning, instruction, and assessment • I-BEST programs must appear on the demand list for the local area and meet a minimum set wage. Cengage Course Technology Conference 2012, San Antonio, Texas

  17. Structuring the administrationof I-BEST programs: Common Structures: • I-BEST is housed in the basic skills division(21 colleges) • I-BEST is jointly administered by the basic skills division and the professional-technical departments (6 colleges) • I-BEST is housed and managed in professional-technical departments (7 colleges). SCCC I-BEST programs used to be managed by the Basic & Transitional Studies Division. Now they are managed by the Workforce Education Office. Cengage Course Technology Conference 2012, San Antonio, Texas

  18. Financial Aid • WorkFirst Tuition Assistance • Worker Retraining Funding • Federal Financial Aid • Foundation Scholarships • Opportunity Grants http://www.sbctc.edu/college/s_opportunitygrants.aspx Cengage Course Technology Conference 2012, San Antonio, Texas

  19. The Seattle Central Community College I-BEST IT Program

  20. The Focus: Computer Support Technician Cengage Course Technology Conference 2012, San Antonio, Texas

  21. ENTER WORKFORCE Other IT Certificate Programs: Networking, Database, Web Design, Web Development, Business Information Technology Additional 1-quarter Prerequisites Applications Support Program Career Pathways/Seattle Central Community College I-BEST Computer Support Technician Short-Term Certificate Prerequisites Currently at ESL Level 5 Or Currently at ABE Level 4 Basic Computer Skills Required Prerequisites MAT 119 ENG 106 Applications Support Program Certificate AAS-T Degree Cengage Course Technology Conference 2012, San Antonio, Texas

  22. College-levelCourses: In college-level IT courses the I-BEST students are enrolled and attend the same courses with regularly matriculated students. • Approximately 15 seats held for I-BEST • Approximately 15 seats held for regular matriculated students • Same assignments and assessments for both groups of students Cengage Course Technology Conference 2012, San Antonio, Texas

  23. I-BEST Support Course I-BEST students meet separately from regularly matriculated students (8 hours per week): Assistance with study skills: organization, time management, note taking, etc. Comprehension Checks & Vocabulary Building Reinforcement of content presented in lectures and textbooks Additional practice Cengage Course Technology Conference 2012, San Antonio, Texas

  24. Role of the Instructors • Team teaching http://i-bestforfaculty.blogspot.com/p/team-teaching.html • Content instructor’s role • Basic skills instructor’s role • Preplanning and after session consultations Cengage Course Technology Conference 2012, San Antonio, Texas

  25. Intake of I-BEST Students • Presentations to students in existing ABE/ESL program courses by one or more of the following: • I-BEST coordinator • I-BEST instructors • Current I-BEST students • Screening • CASAS (standardized reading, listening, and math tests) • Interview Process Check to see that student meets all the eligibility requirements and communication ability (informal) • Keyboarding, basic technology, reading/writing checkStudent asked to read and summarize a passage from an IT program textbook. Student uses MS Word to write the summary and then emails the attachment to the basic skills instructor for review. Cengage Course Technology Conference 2012, San Antonio, Texas

  26. IT I-BEST Configuration Prior to 2010-2011 *MOS prep courses were created in 2009 Cengage Course Technology Conference 2012, San Antonio, Texas

  27. Instructional Resources Prior to 2010-2011 • TextbooksMicrosoft® PowerPoint/Word/Excel 20xx: Illustrated Series (Cengage) • Learning Management System & Training Software/Online Programs • Angel • SAM (Cengage) • Certiprep Software (Certiport) Cengage Course Technology Conference 2012, San Antonio, Texas

  28. MOS Certification Outcome • MOS testing vouchers were bundled with the textbook(1 attempt). • Very few students were passing the MOS and students couldn’t afford the cost to retest. • New 2-credit test/certification-prep courses were established: • test taking strategies, • Certiprep Practice Tests • Simulated tests (timed) • Increased success of MOS pass rate—almost 90-100% ! Cengage Course Technology Conference 2012, San Antonio, Texas

  29. Positives and Negatives IT I-BEST Application Support Model (Old) Cengage Course Technology Conference 2012, San Antonio, Texas

  30. A Shift in Focus Application Support to Computer Support Technician Accelerate student movement toward tipping-point and completion. Cengage Course Technology Conference 2012, San Antonio, Texas

  31. The Current SCCC I-BEST IT Configuration:30 Credits of College-level Courses Cengage Course Technology Conference 2012, San Antonio, Texas

  32. Instructional Resources • Textbooks • Shelley/Vermaat. Discovering Computers: Your Interactive Guide to the Digital World, Brief, Cengage Learning, 2011 • Illustrated Series Microsoft Office 2010 First Course Introductory, Cengage Learning, 2011 • Mike Meyers' CompTIA A+ Guide EssentialsThird Edition (Exam 220-701), McGraw-Hill, 2010 • Mike Meyers' CompTIA A+ Guide Practical ApplicationThird Edition (Exam 220-702), McGraw-Hill, 2010 • Beisse, Fredt. A Guide to Computer User Support for Help Desk and Support Specialists. 4th edition Course Technology, Cengage Learning, 2010 • Dean, Tamara. Network+ Guide to Networks. 5th edition Course Technology, Cengage Learning, 2010 • Internet Search Material Cengage Course Technology Conference 2012, San Antonio, Texas

  33. Student Profile and Challenges • Little or no experience with technology • Cell phone use and/or rudimentary use of computers and Internet • Difficulty in catching up with-- let alone keeping pace with-- changes in technology • Results of survey administered in 2009 to adult education students indicated that 40% had little or no access to computers. • Lack of understanding of technology fundamentals and potential • Easy targets of malware and phishing attempts • May not realize technology career opportunities and potential • Views of teaching and learning: • Packaged, delivered, and received vs. self-discovered and self-actualized • Intervening life issues • Poor health, past failures, learning disabilities, language, cultural differences Cengage Course Technology Conference 2012, San Antonio, Texas

  34. Challenges to Instruction • Insufficient/slow keyboarding skills • Students lose place and focus during the instructional activity because they can’t keep up with the pace. • Balancing appropriate amount of scaffolding assistance vs. independent ability to problem solve and carry out tasks • Cost of A+ Certification exams • Lock-step program configuration • Low Enrollment Cengage Course Technology Conference 2012, San Antonio, Texas

  35. SCCC I-BEST Program Completionsbetween 2007-2011: • Total # of SCCC I-BEST students who enrolled in anI-BEST program between 2007-2011: 260 Cengage Course Technology Conference 2012, San Antonio, Texas

  36. Summary: Benefits and Questions • Benefits • Provides positive pedagogical/learning outcomes • Begins to address the needs of the underserved • Attempts to narrow the digital divide • Questions • Given the relatively few students served, is the program sustainable? • What program redesigns are needed? • What program recruitment procedures need to be changed? • Do we have and are we using the correct local data to guide decision making? Cengage Course Technology Conference 2012, San Antonio, Texas

  37. I-BEST is in our future.Expansion Initiatives: • Academic I-BEST • I-BEST for Developmental Education pilot project • On-ramp to I-BEST pilot project • Corrections I-BEST pilot project • Workplace I-BEST pilot project Cengage Course Technology Conference 2012, San Antonio, Texas

  38. The Next 3 Years: I-BEST Across the Nation I-BEST is also being considered for replication in 11 other states under the Accelerating Opportunity initiative. • Accelerating Opportunity (AE) is managed by Jobs for the Future (JFF), in partnership with the Washington State Board for Community and Technical Colleges, the National Council for Workforce Education, and the National College Transition Network. • An unprecedented philanthropic investment in ABE, AE is funded by the Bill & Melinda Gates Foundation, The Joyce Foundation, the W.K. Kellogg Foundation, the Kresge Foundation, and the Open Society Foundations. • This multi-state initiative seeks to: • Fundamentally change the way Adult Basic Education (ABE) is structured and delivered at state and institutional levels; and • Promote state and institution policies to dramatically increase the number of individuals who complete credentials of value in the labor market. • During the three-year implementation phase, these states will: • Develop and scale-up integrated college and career pathway designs that result in more ABE students completing credentials valued in the labor market; and • Promote state and institution policies that support the implementation and scale-up of these designs. Cengage Course Technology Conference 2012, San Antonio, Texas

  39. Education Funding Proposals:Will I-BEST be in the Mix? Obama administration has announced a plan to invest $8 billion in career programs at community colleges. The proposed Community College to Career Fund will support aims such as the establishment and expansion of training programs for skilled careers, partnerships between schools and employers, and initiatives for businesses to increase workers' skills. By: John Lauerman — Bloomberg News (February 13, 2012) http://www.bloomberg.com/news/2012-02-13/obama-proposes-8-billion-to-enhance-worker-training-at-community-colleges.html

  40. Resources • How I-BEST Works: Findings from a Field Study of Washington State's Integrated Basic Education and Skills Training ProgramBy: John Wachen, Davis Jenkins & Michelle Van Noy — September 2010. New York: Community College Research Center, Teachers College, Columbia UniversityLink to article: http://ccrc.tc.columbia.edu/Publication.asp?uid=806 • Washington State Board for Community and Technical CollegesLink to I-BEST Information: http://www.sbctc.edu/college/e_integratedbasiceducationandskillstraining.aspx • I-BEST, Academic I-BEST, I-TRANS, On-rampwww.wtb.wa.gov/Documents/Tab4combined_September2011.pdf Note: Resource information for individual slides is found in the PowerPoint presentation notes. Cengage Course Technology Conference 2012, San Antonio, Texas

  41. Contacts • Washington State Board for Community & Technical Colleges I-BEST Contact: Louisa Erickson, SBCTC, lerickson@sbctc.edu or 360-704-4368. • Andrea Samuels, Director Workforce Education, Seattle Central Community College, andrea.samuels@seattlecolleges.edu, 206-934-4389 • Dan Loos, ESL faculty, Seattle Central Community College, dan.loos@seattlecolleges.edu, 206-934-5418 • Michael Taylor, Information Technology faculty, Seattle Central Community College, michael.taylor@seattlecolleges.edu, 206-934-4342 Cengage Course Technology Conference 2012, San Antonio, Texas

  42. Thank you Questions ??? Cengage Course Technology Conference 2012, San Antonio, Texas

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