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William Burke Vice President of Logistics

WORKFORCE COMMUNICATION. William Burke Vice President of Logistics. WHY SHOULD I LISTEN?. WHAT IS IT?. ENGAGE. SHARE. INVOLVE. Clarify Inform Understand. Attitude Actions Results. Opinions Behaviors Belonging. WHY IS IT IMPORTANT?. FORMAL MEDIA. SYSTEMS & PROCESSES. LEADERSHIP.

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William Burke Vice President of Logistics

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  1. WORKFORCE COMMUNICATION William Burke Vice President of Logistics

  2. WHY SHOULD I LISTEN?

  3. WHAT IS IT? ENGAGE SHARE INVOLVE • Clarify • Inform • Understand • Attitude • Actions • Results • Opinions • Behaviors • Belonging

  4. WHY IS IT IMPORTANT? FORMAL MEDIA SYSTEMS & PROCESSES LEADERSHIP 7% 32% 61% Source: Towers Perrin

  5. HOW DO YOU DO IT? 3 STEP CHECKLIST: • STRATEGY • PLAN • MEASURE

  6. SET THE STRATEGY • CULTURE • CONSISTENCY • COMPASS

  7. ESTABLISH A PLAN • DETERMINE: • PURPOSE? • WHAT TO SHARE? • WHO NEEDS IT? • BEST WAY?

  8. IS IT EFFECTIVE? • MEASURE: • SURVEYS • FOCUS GROUPS • ONE-ON-ONES • SOCIAL MEDIA • EXIT INTERVIEWS

  9. WORKFORCE COMMUNICATION William Burke Vice President of Logistics

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