ISO 9001: Inevitable Standard to Maintain the Quality of Products and Services

1. ISO 9001: Inevitable Standard to Maintain the Quality of Products and Services The prime responsibility of an organization is to supply quality products and services to the customers and to ensure that quality has been maintained as per International Organization for standardization introduced ISO 9001 back in 1979. Nearly billion companies are now ISO 9001 certified. This standard can be implemented by using internal resources and external resources. Companies using external resources for consulting or auditing are benefitted that most in terms of implementation, risk coverage, payback and effectiveness statistics show that. It provides guidance and tools for the organizations that want product and service quality should be consistently maintained and improved. Any size of an Organization can use ISO 9001 Certification regardless of any nature of the business activity. This standard focus on strong customer based on certain foremost principles, continual improvement in process approach and the motivation and implication of top management. This standard will enhance the ability of the organization to meet the end-customer needs and requirements so that they plan systematically and execute in the areas of production, development, and services. Implementing a quality management system ensures that the quality has been maintained in all Business functional areas. Customer satisfaction is the priority and involved certain principles. Quality leadership, people engagement, process-based approach, evidence-based decision making and managing good relationship with the clients and end customer this standard follows all the above. Well experienced consultants would help to apply the standard as per specific business activities. It applies to all types of business activity. It fills in the gap between what’s missing in existing business practices and controlling requirements related to standard before applying to the respective

2. business irrespective of its nature and size. It is recommended to the organizations to conduct internal audits to check how it is quality systems is working. It is a strategic decision for an organization to adopt the quality management system to improve the overall performance of an organization for sustainable development. Some of the potential benefits of implementing this standard in the Organization areas listed below:  It consistently provides products and services that meet customer requirements.  Opportunities to enhance Customer satisfaction  Associated risks and opportunities will be addressed.  Demonstrate conformity for the requirement of a specified quality management system. This standard is a process-based approach that enables an organization to plan its process more systematically. The PDCA enables an Organization to ensure its processes are adequately managed. The quality management system should not deviate from the planned results risk-based thinking ensures the same. An organization of any size can have this audit done, either one person or one billion it doesn’t matter. Manufacturing or services or any industry can have this certificate. Any restaurants, consultancy or government entity can issue this certificate. It is used to control the processes, the end product should meet the standard. This is a company based certificate, not a person based. An individual should go through a 5-day training course. Source: https://medium.com/@ursindia.neeraj/iso-9001-inevitable-standard-to-maintain- the-quality-of-products-and-services-e398ac7d5ce8