Here the Top 4 Facts about Dynamic Business Documents

1. Here the Top 4 Facts about Dynamic Business Documents Here the Top 4 Facts about Dynamic Business Documents Every week brings new projects, emails, documents, reports, and to-do lists. How many of them are completely different from what you've done before? Many of our daily tasks are variations of things we've done hundreds of times before. Don't reinvent the wheel every time you start something new. Instead, use a proven solution that's been tested by thousands of users over the years to make your day-to-day work easier and your time more productive. What is a dynamic business document What is a dynamic business document? ? Dynamic Business Documents (DBD) is powerful web-based document generation module. It enables authorized users in marketing, human resource management, and legal departments to create, edit, omni-channel preview, and deliver highly professional and interactive customer communications on an ad- hoc/on-demand basis. Not only does the solution protect your brand integrity and open new channels for customer engagement, but it also saves time and up to 50% of the cost of document changes. 1. Just 4 easy steps 1. Just 4 easy steps! ! Dynamic Business Documents allows you to design, personalize, preview, and generate documents and forms with any ERP, CRM, EMR, or other enterprise software in 4 easy steps! 2. It's not just about customer service 2. It's not just about customer service Of course, DBD is important in customer service, so your team can create personalized communications for exceptions that trigger events. But other departments can use it too. Take Human Resources as an example; Human Resources receives all types of documents, employee applications, legal notices, and many other forms. When your business software triggers an exception, DBD takes over.

2. Your team can now review these anomalies and respond to them with specific, personalized information about the person or entity. DBD provides fields so that your representatives can manually enter exception-related details while ensuring that all legally compliant business information or legitimate communications are included on the form or document. When something goes wrong with your business software 3. Omni 3. Omni- -channel display and delivery channel display and delivery With DBD, there are many options for updating your document presentation and delivery methods, and customers want to do it their way. DBD delivers information when and where your customers and employees need it. Millennials want it on their phones, baby boomers want it on their PCs or tablets, and the silent generation wants it printed and mailed to them... I want it sent to my Portal and send a notification with the link to my phone! 4. Positive and simplified user experience 4. Positive and simplified user experience DBD enables empowered employees from a single department or across the enterprise to autonomously create personalized, highly professional business letters and other personalized documents on demand. This is done in real-time, using pre-approved document templates and content, keeping your communications consistent and compliant.

3. Customer service and other departments can set exceptions that allow them to provide personalized messaging within their existing compliance documentation set. If someone places a particularly large order from your business, you can now send a personalized message or notification that they've earned extra points, a free widget, and more—all without having to make changes to your existing business software Revise. Bentech’s CCM solution is the smart answer to the challenge of bringing versatility, visibility, and efficiency to customer interactions through scalable, real-time, omnichannel communications. Feel free to contact us!!