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Company Visiter Site Purchase Process with "One Size Fits All" vs VeriTalk Solution

When agents speak with customers over the phone, they can offer instant live assistance by simply asking them to provide a unique and random Assistance ID that is automatically presented on your site.<br><br>What is VeriTalk?<br><br>VeriTalk allows your agents to talk to customers on the phone while co-browsing and sharing off-line content with them at the same time. This is the ultimate support enhancement, turning a basic voice call into a full one-on-one support session – great for hand-holding, sales and technical support.<br><br>How does it work?<br><br>The agent speaks with a customer over the phone and asks the customer to open the company web site on their computer.<br>Agent asks the customer for the unique Assistance ID presented on company web site. (ID is automatically generated by the VeriTalk plugin – see below).<br>The agent enters the number in the Assistance ID field in the Website Visitors page of VeriShow (see below).<br>A co-browsing session is instantly opened for browsing or content sharing session – the customer does not have to perform any additional steps to engage with Agent. Simple, easy and quick.

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Company Visiter Site Purchase Process with "One Size Fits All" vs VeriTalk Solution

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