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7 Secrets to Online Business Reputation Management

Protect and management your online business reputation with these 7 secrets provided by w3Police.

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7 Secrets to Online Business Reputation Management

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  1. Tip #1 Google Search for Business/Brand Name • Check your mentions in search results • Track your Online Reputation • Find what they are saying about you

  2. Tip #2 Respond to Customer Reviews • Respond Quickly but politely to negative reviews • Address Criticism • Don’t get into online arguments • Accept if something went wrong • Don't be on the defensive front completely • Thank your customers for posting positive reviews • Ask your happy customers to post positive reviews wherever possible

  3. Tip #3 Create a Solid Online Web Presence • Buy your domain name • Add your business listings • Create social media profiles and claim them • Link your profiles to your website

  4. Tip #4 Develop & Distribute Great Content • Use keyword optimized content on your website. • Make catchy titles and headings • Add good images and optimize them • Offer valuable information, fresh content • Blogs, Articles, guest posts and press releases

  5. Tip #5 Get Social • Be consistently active on social media sites like G+, Twitter, LinkedIn, Facebook, Pinterest, Foursquare, Tumblr etc. • Monitor your social media accounts regularly • Customize URls with your Brand/Business name

  6. Tip #6 Build Credibility • Be honest & Look involved • Build your personal and professional networks • Think before you speak online • Add customer reviews, testimonials, portfolio to your website. If you don't have testimonials, make an effort to collect them in future. • Give your clients a feeling of security.

  7. Tip #7 Invest if Necessary • If your company is suffering from serious damage, take immediate steps. • Hire professional services for reputation damage repair • Talk to experts and effectively manage your online reputation • Invest some time & money

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