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2011 Benchmarking Conference

2011 Benchmarking Conference. December 8, 2011 Phil Jeffery, Chief Deputy Director Michigan Department of Technology, Management & Budget. Today’s discussion. It’s great to be connected with this organization; today’s discussion will center on the following:

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2011 Benchmarking Conference

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  1. 2011 Benchmarking Conference December 8, 2011 Phil Jeffery, Chief Deputy DirectorMichigan Department of Technology, Management & Budget

  2. Today’s discussion It’s great to be connected with this organization; today’s discussion will center on the following: • Status of Michigan’s dashboard and scorecard effort • Working together acrosstraditional boundaries • Economic Vitality Program • Shared Services Site • Next steps for improving performance We are getting our metrics in order….

  3. We are getting our fiscal house in order We have stopped kicking the can…

  4. It’s truly a new era Putting strategy in the driver’s seat • Adjusts base to balance revenues and expenditures • Eliminates one-time solutions • Right-sizes programs • Funds long-term liabilities • Establishes a predictable and stable tax structure • Priority placed on performance outcomes

  5. Accountability and transparency are at the center All focused on achieving real results for real people… Highlights of our Open Michigan approach: • Data access • Spending information • Performance management

  6. Delivering metrics that matter External dashboards provide awareness of Michigan’s overall performance for ourcitizens and businesses Benchmarking providescritical perspective for performance improvement

  7. Establishing new management tools Scorecards are a ready tool to measure department, program and eventually individual outcomes and outputs, to inform funding decisions and operational improvements Having a center of excellence and champions withinthe agencies is making all the difference

  8. Tools for local use… Download this fillable form at www.michigan.gov/gov This is part of a bigger picture….

  9. Economic Vitality Incentive Program (EVIP) • Key Dates • October 1: Citizen’s guide and performance dashboard • January 1: Plan to increase cooperation, collaboration and consolidation • May 1: Employee compensation plan A resource that you may find of use for the January 1st deadline… • Opportunity to receive a maximum of 67.8% of FY 2010 revenue sharing statutory payment • Eligible cities, villages and townships may receive 1/3 of the maximum for each of three categories: • Accountability and Transparency • Consolidation of Services • Employee Compensation

  10. Shared services online community • Together we are improving service and reducing the cost of government • Working across agenciestypical jurisdictional boundaries • The site features an opengovernment group for sharing of best practices inareas like benchmarking http://sharedservices.michigan.gov

  11. Next steps for performance improvement • Together we can empower our citizens with the tools and information they need and deserve. • Transparency enables our citizens and state employees to be better informed, which leads to better decisions supporting our drive to reinvent of Michigan • We need your help… • Working together to encourage morepeople involved in benchmarkingto move Michigan forward • Collaborate to share bestpractices and to share services

  12. For more information • Phillip JefferyChief Deputy DirectorMichigan Department of Technology, Management & Budget(517) 335-1004jefferyp@michigan.gov

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