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Optimized KPIs for Serbian HEIs: Trends, Erasmus+ Project PESHES, and Key Performance Indicators

This article discusses the optimized set of Key Performance Indicators (KPIs) for Serbian higher education institutions (HEIs) based on the trends observed in the period November 2019 to February 2019. The KPIs cover various aspects such as success rate in student recruitment, internationalization of HEIs, HE outcomes, capacity for PhD studies, academic staff, research outcomes, non-academic staff, infrastructure, financial resources, student employability, and general student and employer satisfaction. The article also highlights the importance of data from students' and employers' evaluations in assessing teaching quality.

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Optimized KPIs for Serbian HEIs: Trends, Erasmus+ Project PESHES, and Key Performance Indicators

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  1. TREND 2019 11-14, February 2019 Erasmus+ CBHE Project PESHES Optimized set of the Key Performance Indicators for Serbian HE institutions Prof. DraganaCvetkovicIlic University of Nis dragana@pmf.ni.ac.rs

  2. IND1 - Success rate in studentsrecruitment • IND2- Internationalization of HEIs • IND3 – HE outcomes • IND4 - Capacity for PhD studies • IND5 - Academic staff • IND6 - Research outcomes • IND7 - Non-academic staff • IND8 – Infrastructure • IND9 - Financial resources • IND10 - Student employability • IND11 - General student and employers satisfaction

  3. IND1 - Success rate in students recruitment Intake of 1st year bachelor students in HEI Quality of student entry = Freshments graduate rate form secondary school Number of applicationsperaccredited enrolment place The number of accredited enrolment places 1a= 1b= 1c=

  4. IND2- Internationalization of HEIs % of the number of international students in the total number of students at HEI 2a= 2c= 2b= Accredited number of students for study programs in English language as % of total accredited number of students for all study programs at HEI Accredited number of students for joint degree and double degree study programs as % of total accredited number of students for all study programs at HEI

  5. IND3 – HE outcomes The number of diplomas issued (I, II and III level) in HEI per academic year The number of enrolled 1st year master students at HEI Average grade of graduated bachelor students at HEI The number of graduated bachelor students at HEI in previous academic year The number of enrolled 1st year bachelor students at HEI Study efficiency 3b = 3a = 3c = HEI Capacity for II level of higher education

  6. IND4 - Capacity for PhD studies The number of PhD awarded at HEI per academic year The number of FTE mentors at HEI The number of FTE academic staff at HEI The number of PhD students at HEI 4b= 4a= 4d= Reputation of HEI for PhD studies (depends on the length of the PhD theses defense tradition) 4c= Average number of publication resulted from PhD thesis per PhD awarded

  7. IND5 - Academic staff 1 X Normative group for lecture The number of students at HEI Number of the SASA members from HEI The number of published teaching literature by academic staff of HEI FTE academic staff at HEI share in governmental funding research FTE academic staff at HEI participating in mobility (Erasmus+ and CEEPUS) FTE academic staff at HEI Total FTE academic staff at HEI 5c= 5b= 5e= 5a= 5d= Total FTE academic staff at HEI Total number of the SASA members Total FTE academic staff at HEI

  8. IND6 - Research outcomes Number publications of academic staff at HEI HEI as publicher of Sci. Journals HEI as organiser of Sci. Conferences FTE academic and research staff at HEI 6a= 6b= 6c=

  9. IND7 - Non-academic staff FTE non- academic staff at HEI FTE academic staff at HEI Total number of students at HEI FTE non- academic staff at HEI 7b= 7a=

  10. IND8 - Infrastructure Surface area owned by HEI Total number of students at HEI Total number of students at HEI Total surface area used by HEI Total number of students at HEI Total number of reading places in HEI’s libraries 8c= 8b= 8d= 8a= Total surface area used by HEI Total number of books and other literature at HEI’s libraries

  11. IND9 - Financial resources Total gross income of HEI per year 9a= FTE employees at HEI Total gross income of HEI per year 9c= 9b1= 9b2= Investment in infrastructures per year Investment in infrastructures per year FTE employees at HEI Income from third party funding and other services of HEI FTE academic staff at HEI

  12. IND10 - Student employability Unemployed graduated students from HEI at theNES record Unemployed I level graduated students from HEI at the National Employment Service (NES) record The number of graduated bachelor students at HEI per academic year 10a= 10b= 10c= Total numberstudents at HEI The number of graduated bachelor students at HEI per academic year Unemployed I level graduated students from HEI at the NES record 2 years after graduation

  13. IND11 - General student and employers satisfaction A measure of students and employers views of the teaching quality at HEI. Data from students’ and employers’ evaluations.

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