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A Partnership with 0ver 33 years of experience….

THE WORLD BANK ____________ Managing Communications Expenses ____________ Partnering Firms: Rand Associates, Ltd. Connectivity Services, Inc. A Partnership with 0ver 33 years of experience….

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A Partnership with 0ver 33 years of experience….

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  1. THE WORLD BANK____________Managing CommunicationsExpenses____________Partnering Firms:Rand Associates, Ltd.Connectivity Services, Inc.

  2. A Partnership with 0ver 33 years of experience…. Rand Associates: Over 25 years experience in the application and management of communications related technologies. Connectivity Services: Full service telecom management firm established in 1996. Dedicated to providing cost effective telecommunication systems.

  3. Connectivity Services, Inc. • Years of collaboration with “Best of Breed” Providers for Voice, Internet, Phone Systems • Carrier, Access, and Technology Neutral • Dedicated to Enabling Clients to Save on Consulting & Project Mgt. fees

  4. Connectivity Services, Inc. Strategic Business Alliances (Partial List): AT&T XO Communications Eurek MCI Cisco Avaya M5 (VoIP) Sprint Nortel DirecTV Cingular Verizon Nextel ATT Wireless NYCEDC Rand Jaymac IBG More..

  5. Connectivity Services, Inc. Turn-Key Solutions

  6. Connectivity Services, Inc. Expansion, Relocation & Restructuring Experts • Perform Needs Analysis • Procurement / Bid Coordination • Installation and Project Management • Cut-Over Supervision / Disaster Recovery Plan

  7. Connectivity Services, Inc. Telecommunication Auditing Services • Analysis of Past Voice, Internet and Data Charges • Cross-Reference FCC & PUC Filings for Over-Billing • Test Lines for Usage and Other Over-Billing • Negotiate with Carriers for Client Credits • Asset Tracking & Management • Emergency Planning

  8. Managing Communications Expense: • Complex • Multiple Sources / Multiple Formats • Multiple Contracts / Terms / SLA’s • Always in State of Flux • Additions / Deletions / Changes • Many Variable Elements • Waste and Error are Prevalent • Need at least one bullet! • Typical Audit Approach is Inadequate • Snapshot – Not active management • Historic – Not dynamic or predictive • Labor Intensive Frequently… Communication Management is the 3rd largest non-payroll expense

  9. Gain Control Today! • Impossible to Manage What You Can’t See! • Comprehensive, dynamic information is essential • Traditional Audits - Costly and Inadequate • Obsolete before completion • Do not impact future planning • Active Management Requires Comprehensive, Integrated Tools That Enable You to: • Audit • Track • Plan • Manage

  10. Cost Reduction Opportunities • Bill Auditing • Bill Management • Cost Allocation • Contract Management • Communications Inventory Management • Service Level Agreement Management • Network Management • Usage Management • Service Procurement / Negotiation with Providers

  11. Benefits of Active Management Systems • Gather Complex Data • Integration with Provider Billing and Network Management Systems • Manage the Data: • Comprehensive / Flexible Database • Make it Accessible: • Flexible Reporting • User Friendly Web Interface Automation Is Key

  12. Our Expertise • Platform Selection • Contract Negotiations • Design the System • Appropriate Modules • Desired Reports • Manage the Implementation • Interface with World Bank, Software Vendor, and Providers to build database • Provide Ongoing Database Maintenance

  13. Action Steps • World Bank Management Meeting • Present Credentials • Review Current Billing Process and Audit Approach • Understand Current Issues (If Any) • Obtain Permission to Submit Proposal • Develop and Present Proposal • Scope of Work • Project Approach • Roles and Responsibilities • Deliverables • Timeframe(s) and Cost

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