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FrameConnect

FrameConnect. Customer Presentation. Broadwing FrameConnect. Broadwing reliability Dual hosts for business continuity Solid standards and performance for many years Inherently secure, resilient network Extremely high value Innovative solution for packaging Frame Relay Service

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FrameConnect

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  1. FrameConnect Customer Presentation

  2. Broadwing FrameConnect • Broadwing reliability • Dual hosts for business continuity • Solid standards and performance for many years • Inherently secure, resilient network • Extremely high value • Innovative solution for packaging Frame Relay Service • Complements MultiConnect • Simplified billing and design

  3. Broadwing Reliability Frame Relay / ATM Network Overview

  4. FR/ATM Network • National Frame Relay/ATM Network • Single core backbone supports both Frame Relay and ATM services • Switches deployed in 32 markets, 8 cities with diverse switch access • Frame Relay NNI connectivity to 98% of the LATAs • Designed for maximum network availability • Network Composition • Single vendor (Alcatel) deployment to ensure simplicity of network management, interoperability of elements, and operational robustness • Rapid provisioning and network resolution • Simplified analysis and management • Every switch deployed with diverse trunking

  5. Frame Relay / ATM Backbone

  6. Secondary Route (Ft.Worth - Greenwood) Primary Route (Ft.Worth - Greenwood) NMS Network Reliability Greenwood ATM Switch • Exceptional hardware reliability • Dual switching fabric and control cards. • Soft Permanent Virtual Circuits (SPVCs) • Switch initiates reroute in case of outage on the primary route. • Switches continue automatic reroute even in the event of a loss of the NMS (“auto-pilot”). Joplin ATM Switch Ft. Worth ATM Switch

  7. FrameConnect Solution Innovative, Flat-rate Frame Relay

  8. Simple Selection Process • Number of remote locations? • 14 or less • 28 or less • 50 or less • Maximum port speed required at remote locations? • 1.544 Mbps • 512 Kbps • Business Continuity required?

  9. FrameConnect Service Options

  10. FrameConnect Example FrameConnect: The customer’s primary and secondary host sites reside in different geographic regions. Example: Customer with primary site in Cincinnati and backup in Washington DC. Customer has 11 remote offices spread across the US and will subscribe to FrameConnect 14 – 1.5M. Remote Offices ……… BRW POP T1 Frame Relay Ports DS3 ATM Port DS3 ATM Port 384K PVCs BRW POP BRW POP Primary Primary DS-3 Secondary DS-3 Secondary Primary Customer Site Cincinnati Secondary Customer Site Washington, D.C.

  11. FrameConnect Example Remote Offices FrameConnect: Customer has only one primary data center or may have a secondary data center with services supplied by a secondary carrier. Does not require business continuity. Example: Customer with primary site in Cincinnati. Customer has 11 remote offices spread across the US and will subscribe to FrameConnect 14 – 1.5M with discount for excluding business continuity. ……… BRW POP T1 Frame Relay Ports DS3 ATM Port 384K PVCs BRW POP Primary Secondary Primary DS-3 Primary Customer Site Cincinnati

  12. FrameConnect Service Level Agreement (SLA) • Network based – Broadwing Port-to-Port • End-to-end SLA is available for customers who also subscribe to Broadwing Enhanced Frame Relay service. • 100 ms latency, 99.5% data delivery, 99.5% availability, 4 hour MTTR

  13. Detailed Traffic Reports % Frames Rx DE Average Rate In Average Rate Out Total Traffic Traffic In Traffic Out Utilization % In Utilization % Out Availability Reports Availability % Longest Failure Total Outage Online Ticket Reporting Easy-to-Use Online Web Tools

  14. Managed Options

  15. Optional Managed Services • Enhanced Frame Relay Service (Managed CSU/DSU) • Full lifecycle management • Proactive monitoring, maintenance, management • End-to-end granular reporting • End-to-end SLA • Managed Router Service • Full lifecycle management • Proactive monitoring, maintenance, management • Full suite of Cisco solutions • Enhanced reporting

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