Topic 2 Human Resources

1. Topic 2Human Resources Human Resource Planning

2. Learning Objectives • Evaluate strategies for developing future human resources • Discuss different methods of recruitment, training, appraisal and dismissal • Describe reasons for and consequences of changing work patterns and practices • HL – Analyse the impact on business of legal employment rights • HL – Examine how recruitment, training and appraisal can help achieve workforce planning targets • HL – Analyse the consequences of changing work patterns and practices on business • HL – Apply Handy’s Shamrock organisation theory

3. Training Why do you think people need training? What are the benefits of training employees? What are the different types of training? • Induction training to introduce somebody to the organisation • On-the-job training in the work-place • Off-the-job training with a specialist training provider What could be the advantages and disadvantages of these?

4. Performance Appraisal Form Carry out a peer appraisal of the work of one of your classmates! Would you give him/her a promotion or a pay-rise?

5. Why do managers do appraisals? It’sallabout performance management! • Toassessanemployee’s performance • Toidentify training and developmentneeds • Identifybarriersthathindertheir performance • Set new targets and goals • Helpemployeesreflectontheirwork • Praisestaffforgoodwork • Assessstaffforpromotions and payrises • Should be a continuos process

6. How do we do appraisals? • Essay appraisals are done by your manager • Upwards appraisals are done by you, about your manager • 360 degree appraisals are done by everybody else about you! • A rating system uses a numeric scale to grade your work • Management by Objectives (MBO) checks that you met your objectives • Peer appraisal is when your workmates appraise you • Self-appraisal is when you appraise yourself

7. Dismissal and Redundancy Dismissal • When an employee’s contract is terminated because they didn’t do their job properly, or they broke the contract rules. • Incompetence • Misconduct or unacceptable behaviour, e.g. bullying • Gross misconduct e.g. coming to work drunk • Legal requirements e.g. lying on your resume • Unfair dismissal • When you lost your job unfairly • You might receive compensation or get your job back

8. Dismissal and Redundancy Redundancy / Retrenchments / Lay-offs • When the company can’t afford to pay the worker anymore, or the job position becomes unnecessary. • Voluntary redundancy • Compulsory redundancy • Sometimes staff are redeployed instead of making them redundant.