Suppler Briefing Event London 17 th October 2012

1. Suppler Briefing Event London 17th October 2012 Cafcass working with partner organisations

2. Programme 11:30 – 12:30 London Bids – includes discussion of London Processing Unit 1:30 – 2:30 England (non London) Bids Introduction and Overview Contact Interventions SPIP DVPP Questions and Answers

3. For Cafcass • Mike Coote • Yvonne Martin • Marie Holland • Melissa Smith • Chris Hayman • Liz Lawrence • Fraser Smith

4. Introduction and Overview • Family Justice Review – Dispute Resolution Service. Complex Cases. • Children and Families Bill • Child Centred - Safeguarding • Research informed • Principles of PR • Shared Parenting – child’s interests and safety • Extended family

5. Introduction & Overview • Coherent process for Dispute Resolution • Web application • MIAM • SPIP • Key Practitioners • Multi Agency approaches • Developing approaches

6. Economic • Value for Money – efficient, effective, ethical • Quality • Research • Diversion of cases from the Family Courts • Resolution of cases

7. Social • Changing Family Structures • Extended Families • Service delivery in a diverse society • Responsibility • Social Value Act

8. Technological • Maximising efficient processes – increased emphasis on digital solutions • E-competence • Responding to the speed of change – resilience • Data Security

9. Child Contact Interventions

10. Background & Context Long-standing relationship with providers of child contact services. Moved from local contracting arrangements to a national approach. New contract structure aimed at securing consistently high quality provision which is responsive to individual families needs. Re focus on providing child contact intervention rather than supervised contact.

11. Child Contact Intervention • Contact interventions are: • Sessions with resistant resident parent in preparation for contact • Sessions with child to support contact session • Observed contact Also including • Sustaining contact • Indirect contact • Full social work contact assessment Bidders need to identify which of the service in the specification they are offering. They must offer observed contact as part of the core package.

12. Price structure • National pricing structure, tender is competitive on the grounds of quality not price. • Changes in the NACCC requirements for supervised centres allows for delivery of sessions with one supervisor only.

13. New requirements • Risk assessments for all cases to identify level of staffing resources needed. • Data handling in accordance with Government standards.

14. Separated Parent information Programme

15. Background & Context • Moving from grant to contract, providing clarification of requirements and quality standards. • Programme amended to respond to research & integrate with other Family Justice Services • Part of an increasing range and type of services.

16. SPIP • Programme works best in groups of 6 to 8 participants with good gender balance. • When attendance is promoted, following attendance at court. • Lot structure offers fewer contracts with higher volume.

17. Price Structure • Set price structure, tender evaluation will focus on quality. Not only in terms of the direct delivery of the programme but the organisations ability to deliver on the other areas of the contract.

18. New requirements • Access to information resources during programme delivery. • The contract sets out not only the requirement to deliver high quality programmes. But also to have in place business systems which support delivery.

19. SPIP London Order Processing Unit • Simplified referral route • Increased accuracy • Local delivery • Good sized groups across London • London bids by post-code area • OPU provider not necessarily a London SPIP provider

20. Domestic Violence Perpetrator Programmes

21. Background & Context • Moving from Grant to Contract • DVPP developing and clarification of requirements with revised specifications • Learning taken into account to introduce Referral Pathway with emphasis on safe referrals and Statutory Responsibilities • Accreditation, Quality Standards and Newly Accredited Programmes

22. DVPP • Accredited and evidence based programmes which are subject to external quality audit • Approved programmes only, minimum 60 hours -Delivered in groups -1-1 work only delivered where group-work will not meet diversity needs • Suitability Assessment before starting programme • Must have integrated independent safety service • Must work collaboratively with other agencies

23. Price Structure • Set price structure • Evidence to demonstrate ability to deliver against tender evaluation criteria - Value Added Services - Quality and Quality Assurance - Business Administration - Safety of Service - Track Record

24. New Requirements • Ability to maintain electronic cases records • Move from IDAP to Building Better Relationship Programmes for Probation Trusts • Developing a programme and resources which are culturally sensitive and meet the needs of a diverse community • Introduction of needs led 1-1 programmes • Review of risk assessment tools

25. Supplier Briefing London 17th October 2012 61T13-14SupplierPresentation