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QuickBooks Error PS038 is an error code that occurs when attempting to update or download payroll updates in QuickBooks. It indicates a problem with the payroll service, often related to incorrect or outdated billing information. This error can prevent users from accessing the latest payroll updates and can be resolved by verifying and updating the billing information in QuickBooks, ensuring a valid payment method is on file, and reattempting the payroll update.
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What is QuickBooks error PS038 and how to quickly get rid of it?
You can encounter the QuickBooks error PS038 while running payroll or downloading tax tables. Once the error has entered your system, it will throw an error message on the screen. Check if your paychecks are stuck, as that could be the primary reason for the error to come up on the screen. Therefore, treating this error on time is essential to avoid any delays in your workflow. We have some easy and simple fixes for you in this blog. Please read it till the end to know the causes behind the error and solutions to treat it right away. Call us on 1-855-856-0042 if you have queries related to the QuickBooks error PS038. You can talk to our experts and take their assistance in fixing this error on time. What are the causes for the QuickBooks desktop error PS038? • Using an outdated QuickBooks version can cause the error PS038 in QuickBooks. • If any paycheck is stuck while sent online, that could also lead to the QuickBooks desktop error PS038. • A corrupted company file could also allow the error to enter your system.
Solutions to treat the QuickBooks payroll error PS038 Please follow these fixes to treat the QuickBooks payroll error PS038. But before heading to the solution, ensure to update your QuickBooks. Having an updated version helps in avoiding many errors. Additionally, backup important company file data to prevent any data loss. Solution 1: Try sending your payroll data • Head to employees and tap on my payroll service. • Choose the option to send usage data; if you cannot see this option, take the next step. • Move to employees and then choose to send payroll data. • Select send all in the send/receive payroll data window. • If asked, enter the payroll service pin. • If you can send it successfully, try to update the payroll again. If you can still see the error on the screen, please move to the next step.
Solution 2: Check the stuck paychecks • Head to edit and choose find. • Choose the advanced tab and head to it. • Pick the detail level from the filter list. • Now pick “summary only.” • Go back to the filter list and select online status. • Heading further, select online to send. • Select find. You can see the paychecks that were not sent. • Note the number of matches in the find window. • Close the find window and run verify data. • It will show the stuck paychecks. • Now rebuild your data file. • Try downloading payroll updates. • Check if you can still see the error PS038. Summing it up here! Now that we have elaborated everything about the QuickBooks Error PS038. It must be easy for you to get rid of this error now. If you are still looking for support, feel free to reach us on 1-855-856-0042. We have a team of QuickBooks experts who can help you with this error.